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customer service operative jobs in Hackney
Role: Operations Assistant (Customer Service Focus)Salary: £27,000 pa plus generous benefits Type: Permanent, Full Time (part time, x4 a week will be considered)Accountable to: Operations Manager Location: Hybrid working arrangement: Staff are generally expected to attend the central London office at least once a week, though some flexibility is offered based on business needs. Are you organised,...
You will also be responsible for monitoring shipments and maintaining proactive communication with customers to deliver exceptional service and satisfaction. This position requires a detail-oriented individual with strong communication and problem-solving skills, capable of thriving in a fast-paced environment.
Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are...
You will be the first point of contact for our customers and fully accountable for ensuring orders are processed accurately, shipped on time, and delivered in perfect condition. Sitting at the intersection of customer service, order management, and logistics, you’ll have real authority to improve processes and raise the bar on customer experience.
About TemboTembo is making the dream of ownership possible for a new generation of home buyers. We are a disruptive, award winning savings and mortgage platform powered by a proprietary technology platform - with the result of enabling buyers to buy their home years ahead of the alternative. We recently acquired a savings company to help us capture customers earlier in their home buying journey,...
Operations Associate - Customer Strategy, Success and SupportLondon | Early-stage, VC-backed startupWe’re supporting a fast-growing, venture-backed tech company applying AI to a part of the UK healthcare system that’s long been underserved by modern software.After strong early traction and rapid revenue growth, we’re entering our next phase of scale and looking for a Operations Associate to help...
Mode Search are partnering with a global luxury retail brand in their search for a Customer Relations Team Manager to join their team.This is a unique opportunity to join a highly regarded luxury business with a strong international presence and a reputation for delivering exceptional customer experiences. Known for its heritage, craftsmanship, and people-focused culture, this organisation offers...
Building the UK After-Sales Service SystemDevelop and implement after-sales service strategies, processes, team structures, and governance mechanisms tailored for the UK market.Break down and localize the headquarters' service brand and strategy implementation elements.Translate core headquarters service brand indicators (e.G., Customer Satisfaction Index-CSI, Net Promoter Score-NPS, response...
GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use the vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence across Africa, GOAT represents one of the largest groups of gaming brands on the continent.Job Summary:We are...
🚀 Customer Service Representative B2B (mobile)📍 London💰 Salary: £28,500 - £30,000 + 🎯 Quarterly Bonus + 💎 Company Bonus🚗 Perks: Company Car & Full Mileage ProvidedAbout the CompanyA super successful food services company with a track record of growth. They operate across the UK and are known for their quirky, modern take on snacks and their standards of service. Their mission is simple: keep...
Customer Service Specialist£28,000 – £31,000 + 10% BonusHybrid | Award-Winning Tech Insurance Brand | Central London HQOur client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout for ambitious Customer Service Advisors ready to join a high-performing team.If you’ve got experience in contact...
You will provide high-quality customer care to a range of clients, supporting the wider team and ensure an excellent client experience. Key responsibilitiesAct as a first point of contact for clients, responding to queries in a professional and timely mannerHandle inbound calls and work quickly to resolve queries.
ActivitiesIssuing and sending new membership cards to customersFollowing-up of outstanding invoices; ensuring correct payment details are reflected in the systemProcessing manual application of vouchers on customer accountsDealing with increasing customer claims and technical issues post-migration onto TotalEnergies systems.Treating and resolving tickets created by Customer Relation Centre...
French & Dutch - Careline Advisor Salary: £29,500Location: London (Hybrid) Hours: 40 hours per week About the OrganisationThis is a really exciting opportunity for a French & Dutch speaker with experience in customer service and a passion for excellent customer care. My client is a global customer‑experience specialist that partners with some of the world’s most trusted household‑name brands,...
You will be the first point of contact for our customers and fully accountable for ensuring orders are processed accurately, shipped on time, and delivered in perfect condition. Sitting at the intersection of customer service, order management, and logistics, you’ll have real authority to improve processes and raise the bar on customer experience.
You will also be responsible for monitoring shipments and maintaining proactive communication with customers to deliver exceptional service and satisfaction. This position requires a detail-oriented individual with strong communication and problem-solving skills, capable of thriving in a fast-paced environment.
You will also successfully collaborate with our operations, technology and compliance teams to ensure we achieve our company growth objectives. As a tech-enabled business there is a big focus on innovative AI/technology focused solutions to create the optimum customer experience whilst also enabling Tembo to scale quickly.
Operations Associate - Customer Strategy, Success and SupportLondon | Early-stage, VC-backed startupWe’re supporting a fast-growing, venture-backed tech company applying AI to a part of the UK healthcare system that’s long been underserved by modern software.After strong early traction and rapid revenue growth, we’re entering our next phase of scale and looking for a Operations Associate to help...
You will also be responsible for monitoring shipments and maintaining proactive communication with customers to deliver exceptional service and satisfaction. This position requires a detail-oriented individual with strong communication and problem-solving skills, capable of thriving in a fast-paced environment.
Operations Associate - Customer Strategy, Success and SupportLondon | Early-stage, VC-backed startupWe’re supporting a fast-growing, venture-backed tech company applying AI to a part of the UK healthcare system that’s long been underserved by modern software.After strong early traction and rapid revenue growth, we’re entering our next phase of scale and looking for a Operations Associate to help...