Customer Service Call Handler jobs in Sunderland, Tyne and Wear

You will be responsible for handling Telecare alarms, providing reassurance, and co-ordinating appropriate support for our customers which is a 24/7 service. This is a vital role in ensuring the safety and wellbeing of those who rely on our services. Experience in telecare or similar support environment is desirable and familiarity with Jontek system would be beneficial.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

Are you………. Engaging, dedicated, motivated with a passion for delivering quality? If so, then… We want you. This is a role which will add great value to our customers through the enthusiastic promotion of new products and services, in turn making a real difference to the lives of People and their Pets. We are the UK’s leading Veterinary Charity and we rely on public funds to help sick and...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

Job Opportunity - Customer Service Advisor - Full Time - Office Based We are seeking a dedicated and customer-focused Customer Service Advisor to join our team. In this role, you will be responsible for handling inbound calls and providing exceptional service and support to customers. Full training will be provided during the initial 2–3 weeks. Customer Service Advisor Type: Full-time,...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the stores appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must be self-motivated, reliable and proactive - Demonstrate excellent customer service and communication skills - Flexibility with working patterns to support business needs - Be capable of working at heights and in confined spaces - You may be required to pass a DBS check depending on the role you have applied for

Key Account HandlerLocation: County Durham (Full-Time, Onsite)Hours: Monday to Friday, Full TimeWe’re working with a growing, customer-focused business in County Durham looking to add a Key Account Handler to their internal sales team. This role suits someone who enjoys building relationships, solving customer problems, and delivering a market-leading level of service.You’ll act as a trusted...

Brook Street are delighted to be supporting our Public sector client with there recruitment for Customer Service Advisors.Job details:Type - Temporary on goingHours - Full time, Monday to Friday 37 hours per week (09:00am to 17:00pm)Pay rate - £13.25 per hour (weekly pay)Location - Jarrow - NE31Start date - 8th Dec 2025End date - Feb 2026 with possibility of extensionFully office basedTo provide...

Technical Sales Executive Are you a dynamic sales professional with an engineering mindset? Can you build lasting relationships with decision-makers while confidently navigating technical conversations? Are you ready to take ownership of your sales pipeline and grow with a forward-thinking, industry-leading company? MacGregor Black are looking for an aspiring and driven Technical Sales...

You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues.

You will triage and log tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position.

You will be responsible for: Delivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it. Ensuring trays are washed as part of the tray wash process.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...