Customer Service Call Handler jobs in Edinburgh

You will work collaboratively within a dedicated team, and this position offers a full-time, permanent contract with opportunities for professional growth.

A customer service organization in Edinburgh is seeking a Customer Contact Centre Team Leader to manage the front-line team. The successful candidate will coordinate operations to meet service targets while driving performance through effective scheduling and analytics. Ideal candidates will have significant experience in contact centre management and a strong focus on customer service...

A leading engineering company seeks a skilled Fire & Security Service Engineer in Edinburgh. This full-time role includes delivering planned and reactive maintenance for various fire and security systems. Candidates should have relevant certifications, a commitment to health and safety, and experience in fire alarm systems and CCTV. The position offers a collaborative work environment with a...

You will support outbound calls to our clients, supporting them with actioning requests, updating information and giving support. After a period of time, you’ll move to our inbound calls and support a varied number of queries.

You will receive, listen and promptly respond to customers queries using your expertise, creativity, and passion to meet their needs

French Speaking Customer Service Advisor Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment. The role offers: 33 days annual leave Workplace health cash plan (dental, optical, physiotherapy etc.) Employee well‐being program, Employee Assistance Program and enhanced sick pay Monthly performance‐based bonuses Extensive learning...

Customer Service Advisor Posted on November 18th, 2025 Edinburgh £25, per annum Type of Job: Permanent We are seeking a friendly, proactive, and customer-focused Customer Services Advisor to join our client's growing team based in Edinburgh. As the first point of contact for our customers, you will play a vital role in delivering exceptional service and support across a range of...

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?This is the perfect role for you!Position: Driving Field Agent Location: EdinbrughHourly rate: £12.55Duration: Till 17/12/2026Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)Contract type: Temporary (weekly pay through Randstad)...

Job description: Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count. Immediate start – 5 January 2026 – Interviews w/c 24 November 2025 About the role We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to...

Pertemps are delighted to be working with our public sector client to recruit for Customer Service Advisors on a temporary basis. 📣 Role: Customer Service Advisor 📍Location: Edinburgh City Centre (office based, in a call centre) 🔗Duration: Temporary, ongoing 🕒Hours: Monday to Friday, 08:30 - 17:00 (36 hours) 💰 Pay rate: £14.02 per hour 📅 Start date: Immediatley About the Role You'll be the...

Pertemps are delighted to be working with our public sector client to recruit for Customer Service Advisors on a temporary basis.Role: Customer Service Advisor – Council Tax TeamLocation: Edinburgh City Centre (office-based working in a call centre)Working hours: Monday to Friday, 08:30 - 17:00 (36 hours)Pay rate: £14.02 per hourStart date: ASAPDuration: Temporary, ongoingThis post is subject to...

Claims Customer Service Representative Salary: From £28,000 per year Working hours: Monday-Friday, 9am - 5pm Location: Standard Life House, Edinburgh You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers planning for retirement, accessing investments,...

Customer Service Representative | £150P/D | 4-Month Contract. Join Our Team as a Customer Service Representative – Make a Difference in the Retirement Journey! Responsibilities Provide exceptional customer support over the phone, building trust and rapport with each caller Clearly explain complex pension topics in a friendly, easy-to-understand manner Help customers feel confident and...

We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits Customer Service Advisor’s Core...

Exciting Temporary Opportunity - Outbound Engagement Officer£13.00 per hour | 2‑month temp contract | Mon-Fri, 10am-4pm (25 hours per week)Looking for a meaningful role where every conversation makes a difference? This is a fantastic opportunity to join a well‑known charity and support their amazing community of fundraisers taking part in walks, runs and challenge events throughout the year.What...

You will have clear progression routes in the business which - in this scaling and well backed business - will be based on product developments for a wide area of markets and not just automotive.

You will play a key role in ensuring compliance, safety, and system reliability across customer sites. Key Responsibilities - Carry out routine PPM in line with scheduled tasks and industry standards. - Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA's being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

Job title: Personal Lines Account Handler Salary: to £32,000 Location: Edinburgh Insurance Industry Sectors: Insurance, Personal Lines, Motor, Home, HNW Purpose of role Due to growth, this respected insurance broker has an opportunity for a Personal Lines Advisor to join their office in Edinburgh. The ideal candidate must have experience working with home and motor insurance policies, HNW...

You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels.