customer service apprentice jobs in Cardiff

We are searching for an Exceptional Quality Assurance Customer Service Representative dedicated to fostering positive customer relationships and ensuring brand loyalty. This pivotal position requires unwavering attention to detail and a deep commitment to service excellence. - Identify specific customer needs, clarify information, and provide appropriate solutions that adhere strictly to company...

You will have occasional office-based training days, and there is the occasional opportunity for overtime, so flexibility is required. Working for Life Environmental Services Ltd Established in 1995, Life Environmental Services Ltd are an independent National Environmental Consultancy.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Job Description Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Looking for a fresh start or a more flexible way to earn? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities. Pick up parcels from your local Evri site Deliver in your local area for 4-6 hours a day Finish when the...

You will work closely with Production and Quality teams to support new product introductions and engineering changes.

A government agency in Cardiff is seeking an Operational Officer to provide frontline customer support primarily via phone. The role requires strong communication skills and a genuine customer-focused mindset. As an essential part of the team, you'll manage customer enquiries, resolve issues, and ensure a high-quality service. With a 24-month contract, this position offers opportunities for...

Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Cardiff Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service...

You will be directly involved with customer support tickets and help lead the team to resolve issues.

You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management.

You will need experience leading a team and also being hands on with customer service tickets.

Customer Service Administrator (Welsh Speaking)Hybrid – Cardiff City Centre 12-Month Fixed-Term ContractUp to £30,000Autograph Recruitment is partnering with a leading professional services organisation to recruit a fluent Welsh-speaking Customer Service Administrator to join their dynamic team.This is an excellent opportunity for someone who enjoys delivering high-quality customer service while...

Our client on the outskirts of Cardiff are looking for a permanent member of their Customer Service team to answer first line phone calls from customers looking for technical support.The company and team offer a superb culture of support and development, so this role is ideal for candidates with a customer service focused background who want to develop a long-term career.Due to location,...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A leading airport services company in Cardiff is seeking a Customer Supervisor to manage a front-line customer service team. In this role, you will lead, motivate, and coordinate team members to ensure optimal operations at the airport. Responsibilities include overseeing check-in, managing team shifts, and ensuring compliance with safety standards. The ideal candidate will have experience in...

You will work across our SafeContractor product which provides UKAS accredited, contractor accreditation services to the contractor market.

You will need to be confident in handling customer enquiries via telephone and email and will need to demonstrate a good standard of written English also.

You will be responsible for providing excellent service to our merchants, triaging complex technical escalations, and building comprehensive documentation as you learn.

You will handle technical escalations from our agent team, resolve issues using admin tools and system knowledge, and escalate effectively to engineering when needed.

Overview Customer Service Officer Location: Cardiff and Caerphilly Salary: £23,000 Contract: 12 month (fixed term) Hours: Full Time - 35 hours per week Monday - Friday 08:30 - 16:00 Want to change the world? Choose a career that makes a difference At The Co-operative Bank we're proud to be different. We're proud of our values and ethics, and our unique, customer-led Ethical Policy that shapes...

A leading retail company in Cardiff is seeking a Team Leader who will oversee day-to-day operations in the store, ensuring high standards of customer service are met. The ideal candidate will have experience in retail settings and possess strong leadership and communication skills. This full-time role includes various shifts and provides numerous employee benefits including discounts and a...

Customer Service (Hybrid) needed in Cardiff, £12.45ph PAYE – Reference: RQ1539309 • The post holder will be required to work on rota basis with a rotating shift pattern across a 24/7 period. • Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays. • Shifts are subject to periodic review. Remote working with long term plans for Hybrid working...

You will handle customer inquiries, perform pre-audit checks, and provide guidance on health and safety requirements. This role offers a hybrid work model, requiring three days a week in the office and benefits including generous annual leave and a healthcare plan.

You will be responsible for coordinating a variety of factors, across several areas of the Passenger team, including, check-in, boarding gate, airport lounges where applicable, passenger meet and greet and mishandled baggage and PRM handling where applicable.

You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment.

Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Cardiff - Remote Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer...