customer operations manager jobs in Solihull

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding...

Operations Manager - Leisure Facility, Solihull Apply (by clicking the relevant button) after checking through all the related job information below. Salary: Circa £30,000 Hours: Full-time Are you an Operations Manager seeking a new challenge, or a skilled Duty Manager ready to step up? We're looking for an ambitious, motivated leader to help drive the success of our large multi-facility leisure...

Warehouse Operations Manager Are you experienced in driving operational efficiency within a fast-paced distribution environment? Do you have extensive experience in operational management within food or beverage distribution? Are you an inspirational leader who genuinely cares about their workforce? MacGregor Black are partnering with a leading FMCG business on the search for a Warehouse...

Location: 2 Prince's Way, Solihull, B91 3ES (Office-based initially, with the potential for hybrid working)Start Date: ASAPDuration: 6 monthsPay Rate: £14.70 per hourWorking Hours: Monday to Friday, 8:00am-4:00pm or 9:00am-5:00pm About the RoleThe Smart Metering Operations Advisor will work within the Smart Metering Operations team, supporting the end-to-end delivery of smart metering services...

Customs Brokerage Associate - Hybrid (2 Days Working from Home)Location: Solihull, Birmingham (Hybrid - 3 days office / 2 days from home)Salary: £30,000 - £35,000 per annum (depending on experience)Hours: Monday to Friday, 37.5 hours per weekAbout the RoleThis is an excellent opportunity to join a respected and forward-thinking logistics business that values teamwork, professional growth, and...

You will oversee internal processes and performance frameworks to ensure that British Dressage operates efficiently and effectively, while fostering a culture of continuous improvement.

You will also be responsible for coordinating office facilities, IT systems, and supplier relationships, ensuring that the infrastructure supports the evolving needs of the organisation and its members.

Based: Solihull (Hybrid) Salary: £70K - £80K An excellent opportunity for a strong multi-skilled senior manager looking for a construction trade association role with some interesting challenges and opportunities. FIS is a leading trade association servicing the fit-out and finishing sub-sector of construction. We are seeking a Midlands-based Chief Operating Officer (COO) to help lead the...

You will be working in a large prestigious contact centre in the B37 area of Birmingham.

You must have previous contact centre team management experience as you will be overseeing 4 x Team Leaders. The salary for the role is between 45-50K.

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction.

You will have handled customer escalations directly and navigated cross-functional resolution in partnership with Product or Engineering.

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Senior Manager, Business Operations EMEA & APAC Location: Solihull West Midlands - Hybrid working model (Monday, Wednesday and Friday) Who we are - SOTI is a Canadian software company, with our 2,000 employees we...

We are seeking a highly organised, hands-on Operations Manager to lead the Critical Power operations from end to end. This pivotal role oversees the maintenance, preparation, and deployment of high-value power assets — including loadbanks, transformers, generators and power distribution systemsIf you thrive on operational excellence, team leadership, and delivering reliable critical power...

You will lead a dedicated team working with children and young people across prevention, out-of-court disposals, statutory interventions, and custody. The team currently supports around 100 children at any one time. Key Responsibilities - Lead and manage a small, skilled team (2 Team Managers, 2 Team Leads, Restorative Justice Worker, 10 Youth Justice Officers, and 2 Support Workers).

You will own and rethink back office processes to continuously review and improve, so they are fit for purpose, accurate, and lean.

You will support the delivery of a data-driven approach to service management where operational front-line managers have confidence in using Management Information systems to make better business decisions.

Job Description Indirect Category Manager Location: To be based in one of the 4 Hubs: Amsterdam, Solihull, Madrid, Munich Segment / Business Unit: MVH Europe Function: Commercial | Strategic Sourcing Reports to: Director – Indirect Strategic Sourcing Languages: Proficiency in English and any other European Languages About MVH Europe Mars Veterinary Health (MVH) Europe is a family of...

You will be responsible for overseeing all aspects of IT support within Waterstones and will be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: - Oversee the delivery of IT services, including incident management, service requests, and problem resolution.

Caterplus - More Than a Meal, It's a CommunityAt Ravenshaw Court within Caterplus , we don't just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart. What you'll be doing...As a Chef Manager you will proactively manage teams on...

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

Job Description Are you a seasoned IT Service Delivery Manager who wants to take full ownership of an IT support function?This is an opportunity to lead the design and build of an end-to-end IT support function for a household name in UK retail. You’ll be joining the business at a pivotal moment – the organisation is ready to modernise its IT support offering and elevate its customer-facing...

Job Title: Site ManagerLocation: CentralLooking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Site Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters.Why Persimmon Homes?We're one of the UK's largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of...

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding...