We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...
Specific Responsibilities Oversee the day-to-day management of all aspects of customer service. Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. Promote excellent customer service and ensure consistent customer satisfaction. Manage/Resolve service complaints and provide solutions in a professional manner. Perform billing...
You will manage daily queries, provide exceptional service recovery, and ensure every interaction reflects our brand values of care, wellness, and excellence. This role goes beyond standard customer service — you will act as a brand ambassador, guiding members through our service offerings, resolving feedback promptly, and creating meaningful experiences that foster loyalty and retention.
A leading hair and lifestyle company in Penarth is seeking a Customer Service Officer. The role involves managing appointment scheduling, engaging clients to recommend and sell products, and operating the Point‐of‐Sale (POS) system. Candidates should have strong communication skills, a client-centric mindset, and previous experience in retail or luxury service. A warm personality and multitasking...
You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.
A leading energy solutions provider based in Cardiff is seeking a Customer Account Manager to enhance commercial sales opportunities. In this full-time role, you will be responsible for using account management and negotiation skills to boost margins while delivering exceptional customer experiences. The ideal candidate will have sales experience, strong negotiation abilities, and the drive to...
About the Business LexisNexis Risk Solutions is a leader in providing essential information that helps Customers across industries and government predict, assess and manage risk. Combining cutting‐edge technology, unique data and advanced analytics, Risk Solutions provides products and services that address evolving client needs in the risk sector while upholding the highest standards of security...
What you’ll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely. People management is also big part of the...
Description JOB TITLE: Oversight Risk Manager Customer Communications & Financial Promotions SALARY: £65,385 - £72,650 LOCATION(S): Bristol, Glasgow, Leeds, Halifax, Chester, Birmingham, Edinburgh, Cardiff HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this...
A leading retail brand in Cardiff is looking for a Product Manager to lead the store team in delivering exceptional customer experiences. The ideal candidate will have a strong commercial mindset, a passion for fashion, and proven leadership skills. Responsibilities include managing product placement, ensuring compliance with operational standards, and supporting the team to reach performance...
You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.
Job description Digital Customer Journey Transformation | EMEA Customer Success & Delivery Manager (SaaS) Hybrid - UK-based, London - 1 days p/week onsite ideally but we can also consider fully remote candidates with occasional travel to customer sites (approx once a quarter) Permanent £55,000 - £70,000 (depending on location) Spanish - the customers you'll be looking after are Spanish so the...
Here at Peacocks, we are seeking an experienced Customer Loyalty Marketing Manager to join our Marketing Dept. to drive the day-to-day operations of the new Peacocks Loyalty Programme. This role will drive the day-to-day operations of the new Peacocks Loyalty Programme and would suit someone who has a good understanding of loyalty schemes, customer behaviour, and a proven track record of...
A leading risk management solutions provider in Cardiff is seeking a Customer Relationship Manager to support the sales team and ensure a positive experience for customers. The role involves collaborating with sales and internal stakeholders, managing customer accounts, and providing tailored support. Ideal candidates will have a strong problem-solving skill set, a customer-first mindset, and...
You will ideally be comfortable working quite independently at times and delivery / outcome focused, and you will be required to be in the office 2 or 3 days a week. This is a very commercial role where you can use advanced analytics and data-driven approaches to drive decision-making and gain deep insights into customer behaviour, and a role where you can really have an impact!
A leading information services company based in Cardiff is seeking a Customer Relationship Manager to support the sales team. The successful candidate will ensure a smooth customer experience by collaborating with key internal stakeholders and delivering tailored support. Strong problem-solving skills and experience in a B2B environment with corporate clients are essential. The role also involves...
A consulting firm located in Penarth, United Kingdom is looking for a Customer Service Manager to oversee daily operations and ensure excellent customer satisfaction. The ideal candidate should have at least a Higher NITEC or Diploma and a minimum of one year in customer service. Responsibilities include managing complaints, processing orders through WMS, and liaising with suppliers. Fluency in...
Johwa Hair & Living is Hiring a Customer Service Officer! Key Responsibilities: Manage appointment scheduling, including confirmations, rescheduling, and reminders, to ensure smooth day‐to‐day operations. Engage proactively with clients to recommend, promote, and sell appropriate scalp, hair, and lifestyle products. Identify cross‐sell opportunities during customer interaction. Operate the...
A leading energy distributor is seeking a Customer Account Manager in Cardiff. This full-time position offers competitive commission and opportunities for career progression. The role involves maximising sales opportunities through consultative selling, account management, and negotiation skills. Ideal candidates will have sales experience, strong negotiation abilities, and a target-driven...
You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.