Customer Manager jobs in Birmingham

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Job title: Customer Development Manager Location: Field based (Requires travel to the Waltham site twice a month) Contract length: 6 months initial contract Hours: Monday - Friday 37.5 hours per week Rate: £40-£50p/h PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is seeking a Field Sales Representative to drive profitable Net Sales Value (NSV) growth within...

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: - Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

Are you ready to take your career to new heights? A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Start date: Various from March 2026 Location: Natwest Bank. Birmingham City Centre - office based training and grad bay (7 weeks). Hybrid once you have completed training and successfully passed grad bay Great...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

ateam playerwith a positive, entrepreneurial mindset anddeep domain knowledge of Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Main Purpose of the Role & Responsibilities Key Responsibilities: : Work with Account Leaders, Consulting teams, and partners to maximise cross-sell...

A leading security services provider is seeking a Corporate Front of House Security Officer in Birmingham. A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. The role involves delivering excellent customer service, managing security operations, and handling incidents professionally. Candidates must have a valid...

Technical Advisor – Fire Doors Location: Hybrid – National Role with travel to sites We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. We are looking to speak to experienced...

You will be based in the B37 area of Birmingham in a large luxury contact centre. The role is a permanent position and the salary for the role is £36,500. YOU MUST HAVE ATLEAST 5 YEARS OF TEAM MANAGEMENT EXPERIENCE TO APPLY FOR THE ROLETo lead and support a team of customer service advisors, ensuring high levels of customer satisfaction, performance, and service quality.

Customer Success ManagerLocation: Birmingham – Hybrid (1–2 days per week in the office)Salary: Up to £40,000 + commissionBenefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to workOur client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly increasing customer base.This...

Join a new team within a large, established housing organisation in the West Midlands. We're looking for a Customer Engagement Manager to lead the delivery of housing service improvement initiatives across targeted neighbourhoods and intervention schemes. This is a pivotal role focused on improving service performance, estate management standards, neighbourhood quality, and long-term tenancy...

Overview: Customer Project Manager Ready to become our new Customer Project Manager at Roamler? Are you that energetic professional who loves getting things done and speaks fluent German? Then we have your dream job ready! At Roamler, you’ll become part of an international scale-up that’s literally shaping the future of work. About Roamler Roamler is the go-to platform where flexible work...

Customer Service ManagerBirmingham (Office-based, Full-time)Salary: £40,000 - £45,000 (depending on experience)We’re looking for an inspiring Customer Service Manager to lead a fast-paced contact centre in Birmingham. You’ll manage a team of Team Managers looking after a dynamic call centre, driving performance, shaping the customer experience, and building a positive, high-energy culture.The...

Core Role: This is a "hands-on" role with staff reporting. The ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM and CSR(s) to meet the highest...

A leading global coatings company in the United Kingdom is seeking a Facility Manager who will oversee operational performance to meet customer satisfaction, volume, quality, and cost goals. The successful candidate will ensure safety and compliance with regulations, champion customer initiatives, and manage site operations. A Bachelor's degree and 3-5 years of related experience are required....

Job Description The Senior Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. The Sr CSM will drive use case adoption and lead business value demonstration across the customer lifecycle, working to increase satisfaction, retention, renewals, references and upsells for their...

A leading consultancy firm in Birmingham is seeking a Customer Success Manager. This hybrid role emphasizes growing strategic accounts, leading client onboarding, and delivering excellence. The ideal candidate will have experience in Customer Success or Account Management, with proven skills in sales and stakeholder management. Competitive benefits and opportunities for career growth are...

You will see yourself working with the strategic development of the customers business process and working with SaaS solutions. Your main responsibilities in the role will be: Owning and maintaining customer relationships Communicating measurable value and proactively identifying development needs for customers