customer insight manager jobs in Smethwick

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: - Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

Shape the future of housing support real projects that deliver change for colleagues and tenants. Customer Experience & Insight Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger...

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

CRM Automation Specialist D2C Retail brand £45,000 + Package Birmingham. Hybrid 3 days in 2 WFHI’m looking for an experienced CRM Automation Specialist to support the development and execution of the brands CRM and retention strategy.This role will focus on building, maintaining, and optimising automations across email and SMS (scope to expand into additional channels).This is a delivery-focused...

Role OverviewReporting to the Motorcycle Retention Section Manager, the After Sales Area Manager is a field-based role responsible for achieving customer satisfaction, customer retention, and parts sales objectives.The role works closely with dealerships to implement aftersales best practices that support business growth and increased profitability across the dealer network.A strong understanding...

You will have lived in the UK for the last five years with no more than 28 days out of the country (in order to meet security clearance requirements).

You will be empowered to explore, innovate, and progress.

You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Exciting Opportunity: Customer Operations Executive – Birmingham (Full time On-Site, Monday to Friday, B25)Salary: £26,000–£28,000Are you ready to drive customer success and support commercial growth?We are looking for a Customer Operations Executive to join our dynamic team in Birmingham. This is a fantastic opportunity to take a key role in managing retailer relationships, supporting order...

Showroom ManagerLocation: BirminghamSalary: Up to £50,000 basic + bonus (OTE £70,000)Full-time, permanent | 5 days over 7 (includes weekends)Ready to take full ownership of a high-performing showroom and turn strong footfall into serious results?We’re working with a growing, ambitious business to recruit an experienced Showroom Manager for their busy Birmingham showroom. This is a senior,...

You will be responsible for the day-to-day operations of the store, managing a team of sales ambassadors, and ensuring an outstanding customer experience. This is a hands-on role, ideal for a motivated retail professional with a proven track record of driving sales and team performance.

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role.One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries...

A high-growth B2B technology firm in Birmingham is seeking a Chief Financial Officer (CFO) to lead its financial strategy. The ideal candidate should be a qualified accountant with expertise in M&A initiatives and driving financial insight. Responsibilities include developing the accounting function, managing budgeting, and ensuring compliance with financial regulations. A competitive...

Join to apply for the External Customer Insight Officer role at Driver and Vehicle Standards Agency (DVSA) . Driver and Vehicle Standards Agency (DVSA) provided pay range This range is provided by Driver and Vehicle Standards Agency (DVSA). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Salary: £30,485 - A Civil Service...

A leading data solutions provider in Sutton, England, is seeking a Lead Product Owner to guide the vision and delivery of Customer Insight Engineering initiatives. This role involves leading a collaborative team to enhance digital experiences using data for improved customer outcomes. The ideal candidate has proven experience in product management, especially in analytics-focused environments,...

Internal Sales Support Executive – Technology DistributionWhy Join This Opportunity?Join a well-established technology distributor where sales support is seen as a core, valued function – not just admin.Play a key part in helping the sales team hit targets by owning order processing, customer queries and day-to-day coordination.Develop your skills across customer service, sales operations, CRM...

Exciting Opportunity: Customer Operations Executive – Birmingham (Full time On-Site, Monday to Friday, B25) Salary: £26,000–£28,000 Are you ready to drive customer success and support commercial growth? We are looking for a Customer Operations Executive to join our dynamic team in Birmingham. This is a fantastic opportunity to take a key role in managing retailer relationships, supporting...

You will be responsible for delivering an exceptional in-store customer experience while achieving and exceeding sales and profitability targets. Working closely with the Retail Management team, you will ensure smooth store operations, strong visual standards, and a motivated, well-trained team.

A government agency in Birmingham is seeking an External Customer Insight Officer to support its customer insight program for vehicle and driver services. In this role, you will lead qualitative and quantitative research, design insight briefs, and provide expert advice on research methodologies. The ideal candidate will have strong analytical and interpersonal skills, and experience in...

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.