Customer Experience Representative jobs in Lancashire

Start Date -16/03/2026 If you’re a natural when it comes to connecting withpeople – building relationships and understanding their needs – youcould be a great fit for a Sales Advisor role withEE. At EE, we’re harnessing the power of technology tobring people together and change their lives for the better. Joinour [location] Sales Team and you’ll play apart in this by talking to customers over the...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A financial institution in Lancaster is seeking a dedicated customer service representative to provide exceptional service to members and handle incoming calls. Candidates should have strong communication skills, problem-solving abilities, and a high school diploma. This role offers an hourly wage with a full benefits package from the first day of employment, including health insurance,...

You should have confidence which shines through everything you do.

You should have a customer obsessed mentality – always putting the needs of the customer first and be able to genuinely ensure customers feel welcome and at home when they visit. ●You are friendly, courteous, and helpful; and you work well as part of a team.

You will actively seek out customer feedback through a range of mediums including face‐to‐face visits and will be responsible for liaising with appropriate stakeholders to resolve customer concerns.

Job Description Salary: Up to £24,000 DOE Location: Nelson or Prudhoe Working Hours: Monday to Friday 8:30/9:00 - 5:00/5:30 (37.5 hours) Responsibilities: The ideal candidate will have exceptional attention to detail and ability to re-build customer confidence through effective communication, in order to support with complex cases.Identify root causes of dissatisfaction and provide feedback...

Who are we? First Rail Stirling is a brand-new enterprise and start-up rail operator that will run an exciting long-haul train service crossing the entire country. The service will run from London to Stirling, reuniting Stirling with a direct service to the West Coast of England during the day. We are transforming the way people think about train travel, empowering our team from different...

A leading rail operator in the UK is seeking a Customer Experience Team Manager in Preston. The ideal candidate will lead a team to enhance customer experiences, ensuring safety and performance standards are met. This role requires strong leadership, innovation in service delivery, and a commitment to excellence. Responsibilities include coaching team members, overseeing customer interactions,...

A leading optical retailer in Chorley seeks an Assistant Manager to inspire and lead a team to deliver exemplary customer service. This role involves diverse tasks, including managing store operations and clinical activities such as patient pre-screening and dispensing. The ideal candidate will have customer-facing experience, a desire to grow, and team leadership skills. Join to foster an...

You will achieve sales targets, promote multi-channel options, and create a welcoming atmosphere for customers. Essential qualifications include previous retail experience and good communication skills. The role offers benefits such as uniform contribution and a future-focused pension plan, reflecting the company's dedication to both employees and customers.

A leading security company in Blackburn is seeking a Head of Customer Satisfaction to join their Customer Excellence Team. The role focuses on overseeing the QA programme and leading a mentoring team to enhance customer experience standards. Candidates should possess proven leadership in customer service and a strong background in CSAT management. This full-time position includes benefits such as...

A prominent garden centre retailer in Preston is seeking a Restaurant Customer Advisor to provide exceptional customer service in a lively and friendly atmosphere. The role involves helping customers with transactions, driving sales through engagement, and ensuring the cleanliness of the restaurant. Suitable candidates will have a hospitality background and a passion for teamwork. The company...

A leading furniture retailer in Preston is seeking an Assistant Store Manager to drive sales performance and enhance customer experience. This dynamic leadership role requires 2-3+ years of retail experience and a passion for inspiring teams. Responsibilities include coaching staff, supporting store operations, and creating a customer-centric environment. The ideal candidate is energetic,...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You'll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

- Customer Data and Insights Manager - Permanent 39 hours - Monday to Friday - Office based in Lytham St Annes, Lancashire* - Salary: Up to £45,000 per annum (depending on experience) plus bonus and benefits. - Closing date: Sunday 8th February - Interviews: Initial Chats - w/c 9th February Were excited to be recruiting for a Customer Data & Insights Manager to join our Beaverbrooks Digital and...

Job Description Business Unit: Branch NetworkSalary Range: £25,250 per annum DOE + BenefitsLocation: PrestonContract Type: Permanent, 35 Hours Full Time Our TeamOur Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Preston branch has an opportunity in their team for...

You must reside within a 60-minute commute of one of these locations.

You will work on average 35 hours per week with on-call duties

You will liaise with stakeholders, manage complaints, and support customer-centric initiatives. The ideal candidate has a strong background in customer interaction and stakeholder management, with excellent communication skills. The role requires a full-time commitment and a valid driving license.

You should have confidence which shines through everything you do.

You should have a customer obsessed mentality – always putting the needs of the customer first and be able to genuinely ensure customers feel welcome and at home when they visit. ●You are friendly, courteous, and helpful; and you work well as part of a team.

Start Date -16/03/2026 If you’re a natural when it comes to connecting withpeople – building relationships and understanding their needs – youcould be a great fit for a Sales Advisor role withEE. At EE, we’re harnessing the power of technology tobring people together and change their lives for the better. Joinour [location] Sales Team and you’ll play apart in this by talking to customers over the...