Customer Experience jobs in Newtownabbey

A leading paint and coatings company is seeking a Store Lead for the Dulux Decorator Centre in Newtownabbey. In this role, you will support the Cluster Manager and supervise a team, ensuring high performance and outstanding customer experiences. A successful candidate will have store supervision experience, excellent communication skills, and a commercial mindset. We offer competitive pay,...

Head of Customer Experience Artemis Human Capital is proud to be exclusively partnering with a leading Utilities firm to recruit a Head of Customer Experience (CX), as the company transitions to its new state-of-the-art offices in Mallusk. This is an exciting newly created leadership role, reporting directly to the Sales Director, with a strategic focus on elevating the customer journey and...

Pay: £27,456 per year (£13.20 per hour)Location: Belfast | On-site RoleJob Type: Full-time, PermanentAbout HCLTechHCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection.In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and...

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational...

Company Description Version 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Were also an award-winning employer reflecting how employees are at the heart of Version 1. Weve been...

Warehouse & Trade Counter Supervisor Are you a motivated warehouse professional who enjoys a fast-paced environment, taking ownership of operations, and interacting with customers? We are looking for a Warehouse & Trade Counter Supervisor to join our clients team and play a key role in both warehouse management and trade counter operations. This role isn't just about managing stock - it's about...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Customer Experience Advisor (Sales Focus)£34,270 OTE | £25,480 basic + uncapped commissionBelfast – BT1 | On-siteSome people call it customer service.Others call it sales.In reality, it’s about helping customers make better decisions — and being rewarded for it.This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot...

You will focus on team management and driving improvements in customer satisfaction while contributing to climate change initiatives. This is a key position ideally suited for someone skilled in operational excellence and project management.

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

You will drive store success, inspire your team, and deliver exceptional customer care. The ideal candidate has retail management experience, strong customer service skills, and the ability to implement business strategies effectively. This role offers growth opportunities within the company and includes various employee benefits.

A global retail brand in Northern Ireland seeks a Brand Representative who provides exceptional customer service and engages with customers in a stylish manner. The ideal candidate will demonstrate adaptability, attention to detail, and a strong work ethic while handling various responsibilities including store presentation and communication. The role offers merchandise discounts, a flexible...

A leading coffee retailer in Northern Ireland is seeking a Team Leader for their Kennedy Centre store. In this role, you will lead a team, ensuring high standards in customer service and store operations. The ideal candidate will be passionate about coffee, possess excellent leadership skills, and be committed to fostering a positive team environment. Full training provided along with employee...

You will be responsible for maintaining shop standards, driving performance through team engagement, and ensuring a clean, welcoming environment for customers. Ideal candidates will have experience in retail or food service, demonstrating excellent leadership and customer service skills.

Customer Care & Supply Chain Coordinator (12 month cover) Newtownards Lakeland Dairies Co-operative Society Limited (The Group) is the second largest dairy processor on the island of Ireland. The business is complex and ambitious with a milk supply pool of 2 billion litres of milk, drawn from over 3,200 family farms across 16 counties. With the most modern dairy manufacturing facilities in 8...

Your future job The Customer Service Specialist serves as the backbone of the customer service function, providing expert product and technical support while acting as the critical bridge between Customer Service and the Technical Department. This role ensures that all customer facing teams have access to accurate, current, and actionable technical information, enabling them to deliver...

You will be a bridge between customer success and data analytics, collaborating with cross-functional teams to ensure our products and services meet customer needs and deliver exceptional experiences. The Customer Performance and Data Insights analyst will be part of the Business Solutions team but will work collaboratively across Camlin Group.

A leading energy efficiency organization in Belfast is seeking a Manager for Customer Experience and Quality to lead their customer experience framework and consultancy support. In this role, you will manage multiple projects, ensuring high-quality service delivery while championing a customer-first culture. With a focus on team management and operational excellence, you will drive measurable...

This role is fixed term until 1 February 2027 The role As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust's customer experience (CX) framework and consultancy support programme. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture...