Customer Experience Manager jobs in West Byfleet

Fury Overview At Fury, our mission is to craft bold immersive brand experiences, where imagination meets precision, and every detail is delivered with obsession. Where others deliver the expected, we push beyond it. We don’t just make things - we make people feel things, creating experiences that live beyond the moment. Role Overview Supporting the Account lead in the management of a key account...

Job Description Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our client's products are trusted in more households than any other brand in the world, making them a household name! You'll manage and grow relationships with a portfolio of key online and...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

This is a newly created role for a leading client in the hospitality sector. The ideal candidate will possess exceptional service delivery, accurate system administration, and smooth operational coordination across key technology platforms KEY SKILLS - Proven experience leading a customer service or administrative operations team. - Strong organisational and people-development skills with a...

A leading recruitment agency is seeking a skilled Team Leader for the hospitality sector. The ideal candidate will drive performance by leading a team of 6 administrators, ensuring high-quality service delivery and effective communication. Responsibilities include managing workflows, conducting performance reviews, and providing ongoing training for new staff. The role requires exceptional...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Crest Nicholson's Special Projects Division are looking for a Resident Experience Officer to play a crucial role and join their Communications and Customer Service Team. As Resident Experience Officer you will be responsible for communications and relationships with contractors, freeholders, management companies, leaseholders and residents across a number of projects from assessments through to...

Overview Position: Head of D2C Onsite Experience & Loyalty Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm As Head of D2C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at the heart of D2C growth, driving...

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us in...

A leading global electronics company in Chertsey, England, is seeking a Head of Onsite Experience to enhance customer interactions across Direct-to-Consumer channels. The successful candidate will have over 8 years of experience in digital management with expertise in optimizing conversion rates and personalizing user journeys. This role is pivotal in shaping a competitive advantage for the...

A leading electronics company is seeking a Head of Onsite Experience to enhance customer experience across Direct-to-Consumer (D2C) channels in Europe. This role involves leading a team for conversion rate optimisation, ensuring customers receive a personalised shopping journey. The ideal candidate will have over 8 years of experience in digital management, strong analytical skills, and a passion...

Description You’ll be responsible for leading the design and implementation of scalable and secure solutions and business systems across our Customer Experience landscape, which will focus on areas such as CRM enhancements (Salesforce). Key Responsibilities May Include: Translate business and technical requirements into high-level architectural blueprints, ensuring alignment with enterprise...

A well-established construction firm in Addlestone is seeking a Resident Liaison Officer to ensure positive relationships with residents and contractors during refurbishment projects. This role involves managing queries and liaising with on-site teams to monitor project progress and ensure effective communication. The ideal candidate will have strong communication skills, experience in customer...

Customer Service Administrator - West Byfleet | Full-time | £30,000 - £32,000 A busy, service-led business is looking for an organised Customer Service Administratorr to take ownership of customer enquiries and requests.FULL TRAINING WILL BE PROVIDED TO ALLOCATE APPOINTMENTS TO A FIELD BASED TEAM BUT STRONG CUSTOMER SERVICE EXPERIENCE IS A MUST HAVE. This is a fast-paced, client-facing role where...

You will be the first point of contact for tenants, responsible for scheduling repair appointments, managing enquiries, and ensuring excellent service delivery. Key Responsibilities * Handle incoming calls and emails from tenants regarding property repairs. Schedule and coordinate repair appointments with contractors and internal teams.

You will collaborate on impactful projects within a supportive environment where the company values are always embraced and expressed, and diversity is celebrated.

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us...

A global electronics leader in the United Kingdom is hiring a Head of Onsite Experience to enhance the customer journey across their direct-to-consumer channels. The ideal candidate will have over 8 years of experience in digital onsite experience management and proven success in conversion rate optimization and user experience strategies. This is a pivotal role aimed at transforming the online...

A leading recruitment agency is seeking a Head of D2C Onsite Experience & Loyalty to drive customer journey strategies across a European platform. The role involves leading conversion rate optimisation initiatives and managing loyalty programmes to enhance customer satisfaction. Strong analytical skills and experience with A/B testing tools are crucial. Benefits include generous holiday...

Overview Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem....