Customer Experience Manager jobs in Staines

You will be respected and valued if you work for us and have genuine opportunities to progress and develop. - 26 days holidays plus bank holidays - 2 volunteering days per year - 3 x Life Assurance Option if you join the KN Route2 pension scheme - A tailored personal development and training programme.

Principal Customer Success Executive - Financial Services - Full-time - Employee Type: Regular - Region: EMEA - Europe, Middle East and Africa - Work Persona: Flexible It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative...

Position Description ADP is hiring a Senior Manager of UX Research • Are you an inspiring people leader who can help your team grow and succeed? • Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?  • Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences? Well, this may be the...

A leading electronics company is seeking a Head of Onsite Experience to enhance customer experience across Direct-to-Consumer (D2C) channels in Europe. This role involves leading a team for conversion rate optimisation, ensuring customers receive a personalised shopping journey. The ideal candidate will have over 8 years of experience in digital management, strong analytical skills, and a passion...

A global electronics leader in the United Kingdom is hiring a Head of Onsite Experience to enhance the customer journey across their direct-to-consumer channels. The ideal candidate will have over 8 years of experience in digital onsite experience management and proven success in conversion rate optimization and user experience strategies. This is a pivotal role aimed at transforming the online...

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us...

Crest Nicholson's Special Projects Division are looking for a Resident Experience Officer to play a crucial role and join their Communications and Customer Service Team. As Resident Experience Officer you will be responsible for communications and relationships with contractors, freeholders, management companies, leaseholders and residents across a number of projects from assessments through to...

A leading recruitment agency is seeking a Head of D2C Onsite Experience & Loyalty to drive customer journey strategies across a European platform. The role involves leading conversion rate optimisation initiatives and managing loyalty programmes to enhance customer satisfaction. Strong analytical skills and experience with A/B testing tools are crucial. Benefits include generous holiday...

Description You’ll be responsible for leading the design and implementation of scalable and secure solutions and business systems across our Customer Experience landscape, which will focus on areas such as CRM enhancements (Salesforce). Key Responsibilities May Include: Translate business and technical requirements into high-level architectural blueprints, ensuring alignment with enterprise...

A leading global electronics company in Chertsey, England, is seeking a Head of Onsite Experience to enhance customer interactions across Direct-to-Consumer channels. The successful candidate will have over 8 years of experience in digital management with expertise in optimizing conversion rates and personalizing user journeys. This role is pivotal in shaping a competitive advantage for the...

A global technology leader seeks a Principal Customer Success Executive for Financial Services to drive post-sales transformation and engage with C-level executives. The role involves aligning strategies with customer goals and ensuring success through strong relationships and innovative solutions. Ideal candidates will have 15+ years in consulting roles, experience with enterprise SaaS...

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us in...

Overview Position: Head of D2C Onsite Experience & Loyalty Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm As Head of D2C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at the heart of D2C growth, driving...

Overview Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem....

You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products.

You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products.

Job Description The Customer Engagement team partners with executive leaders on our 360-degree approach to customer, partner, and internal employee engagements. The team collaborates with senior leadership across the company to create long-term trusted relationships with key customers, accelerate our scale to $16B, and help make ServiceNow the best place to work. This is an extraordinary...

You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products.

You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance.

You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products.