Customer Experience Manager jobs in Peterborough

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. This role involves defining a vision for AI applications, managing end-to-end delivery of features, and ensuring alignment with business objectives. The ideal candidate will possess robust experience in product management and AI technologies, and will...

A leading retail company in Peterborough is looking for an experienced Floor Manager to join their dynamic team. The role involves team leadership, ensuring high customer service standards, and achieving sales targets while promoting company values. Candidates should have recent management experience and a passion for retail. This role offers a competitive salary of £33,722 per annum, plus...

A leading infrastructure solutions company in the UK is seeking a Customer Advisor to join their team in Peterborough. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to resolve complaints efficiently. This role offers an opportunity to work in a fast-paced environment, ensuring high levels of customer satisfaction while adhering...

Job Description Head of Customer Retention – Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We’re looking for an exceptional Head of Customer Retention – Motor to take ownership of our end-to-end renewal strategy and performance. This high impact role offers the opportunity to define and...

Head of Customer Retention – Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We're looking for an exceptional Head of Customer Retention – Motor to take ownership of our end-to-end renewal strategy and performance. This high impact role offers the opportunity to define and deliver...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

A department store group in Peterborough is seeking a passionate Floor Manager to deliver an exceptional customer experience. Candidates should have management experience in luxury retail and a strong understanding of brand relationships. Responsibilities include driving sales, coaching team members, and maintaining brand standards. The role offers a competitive salary and various bonuses,...

A leading housing association in the UK is seeking a Reward Manager to shape the future of reward and recognition. This exciting role involves creating fair practices that enhance colleague experience, managing pension projects, and driving continuous improvements in pay frameworks. The ideal candidate has proven experience in reward management and is passionate about colleague wellbeing and...

A leading telematics company in Peterborough seeks a Customer Success Manager to build and maintain valuable relationships with customers. This entry-level, full-time role involves onboarding, managing retention, and driving customer satisfaction through collaboration with cross-functional teams. Ideal candidates will have experience in customer success or account management, strong communication...

You will collaborate across teams to address client concerns and ensure the delivery of top-notch service. Competitive salary and benefits are offered, including a hybrid work model that emphasizes flexibility.

You will be provided with full training and development to give you every opportunity for success. The RoleAs a Customer Account Manager you will be involved in the whole process of providing loans to our customers.

You don’t just want to manage support, you want to own the customer experience end-to-end.If turning complex problems into loyal, long-term customers is your thing, this role was built for you.When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.At Khaos Control, that promise has powered UK retailers for over 25 years, helping ambitious SMEs and...

A leading telematics and IoT company in Peterborough is seeking a Customer Success Manager to build and maintain strong relationships with valued customers. The role involves leading onboarding efforts, managing customer portfolios, and collaborating with cross-functional teams to enhance customer satisfaction. Ideal candidates should have proven experience in Customer Success, strong...

Customer Success Manager (CSM) , you'll be the go-to person for our most valued customers — a strategist, relationship builder, and growth champion. You'll build long-term, value-driven partnerships by ensuring smooth onboarding, proactive engagement, and tailored solutions that maximise adoption, drive growth, and prevent churn. You're someone who thrives on autonomy and loves creating impact —...

You will lead effective, empathetic customer communication and solve complex issues with support from stakeholders.

You will oversee the service performance of the outsourced customer care team to ensure KPIs and SLAs are achieved and a high quality of service is delivered to customers.

A leading fashion retailer in Peterborough seeks a Visual Merchandiser responsible for shaping the store's visual identity and supporting a customer-first experience. The role involves coaching a team, ensuring safety protocols, and achieving business targets through KPI monitoring. Candidates should possess management experience in visual merchandising, demonstrate a strong customer focus, and...

As a Customer Success Manager (CSM) , you'll be the go‐to person for our most valued customers — a strategist, relationship builder, and growth champion. You'll build long‐term, value‐driven partnerships by ensuring smooth onboarding, proactive engagement, and tailored solutions that maximise adoption, drive growth, and prevent churn. You're someone who thrives on autonomy and loves creating...

Customer Success Manager – Maternity Leave Cover ABAX Peterborough, England, United Kingdom As a Customer Success Manager (CSM) , you'll be the go-to person for our most valued customers — a strategist, relationship builder, and growth champion. You'll build long-term, value-driven partnerships by ensuring smooth onboarding, proactive engagement, and tailored solutions that maximise adoption,...