Customer Experience Manager jobs in Oxshott

Job Description Are you passionate about creating exceptional customer experiences and driving service excellence? We’re looking for a Service Delivery & Customer Experience Manager to design, implement, and continuously improve the service delivery framework across Healix’s global assistance operations. In this role, you’ll ensure that every customer interaction—calls, claims, and beyond—is...

You will be responsible for the delivery of all aspects of service lines and for the overall beneficiary experience, with accountability for the commerciality and revenue across those service lines, including membership sales and retention. Key Responsibilities Drive Membership Sales across two health clubs.

You will be the face of the brand, engaging customers and guiding them on product choices, ensuring a memorable experience. Candidates should have relevant retail or hospitality experience, decision-making skills, and a customer-service mentality. The role offers training opportunities, a competitive bonus scheme, and employee discounts, requiring full flexibility across the week.

Location: Based 5 days on-site at Sunswap's Leatherhead HQ (KT22 7BA, UK) Salary: up to 40k (based on experience) About us Sunswap is a clean-tech innovator, pioneering the world's first fully electric, battery and solar-powered transport refrigeration unit (TRU) — a true zero-emission alternative to diesel-powered systems. Our mission is to decarbonise the global cold chain, delivering...

A leading UK retailer is seeking a Customer Experience Manager to enhance customer satisfaction across all levels of store operations. This role requires strong leadership to manage performance, coach teams, and ensure efficient operations from checkout to back of house. Ideal candidates will possess a track record of KPIs delivery in a high-volume retail or customer-facing environment. The...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A client-focused organization in Walton-on-Thames is seeking an experienced Account Manager. The role involves supporting clients, identifying improvement opportunities, and ensuring exceptional service delivery. Key responsibilities include managing escalated issues, conducting site visits, and providing actionable insights to enhance client experience. This position offers a hybrid working...

A leading UK fitness company is seeking a dedicated individual for a full-time leadership role at their Epsom location. You'll be responsible for the day-to-day running of the club, leading the team in sales and operations while ensuring high standards and exceptional member experiences. Ideal candidates will have management experience in the fitness industry, a passion for health, and strong...

Job Description Find purpose in each day while contributing to a workplace revolution! SHL, People Science. People Answers. Join SHL in redefining the $10B Talent Intelligence market, unlocking new opportunities for growth and innovation. As organizations worldwide look to identify the skills of the future and the impact of AI, SHL can offer its clients end-to-end, data-driven workforce insights...

Responsibilities - Prepare and recommend current year and strategic parts and service trading plans. - Manage Customer Service business planning process, performance analysis and measurement and decision-making, impacting on major business decisions in the short (12 months), medium (1-4 years) and long term (5 years+) - Present to senior management in Customer Service and the wider business -...

You will be responsible for building consumer-led joint business plans that facilitate sustainable growth, for both the consumer and Kimberly-Clark, and will be leading annual negotiation process in UK&I.

You will use data to understand, interpret and own customer/channel performance, taking a proactive approach in quickly resolving any potential challenges to achieving objectives.

You will manage relationships with hospital teams and consultants, contributing to the hospital's growth. Ideal candidates will have marketing or sales experience, proficient computer skills, and strong communication abilities. This position offers a competitive salary and comprehensive benefits package.

A luxury lifestyle brand in Epsom is seeking a Rituals Advisor to enhance customer experiences in their store. The successful candidate will connect with customers, providing personalized product recommendations and ensuring a memorable shopping experience. Ideal applicants will possess retail or hospitality experience, exhibit strong customer service skills, and demonstrate a passion for the...

A leading healthcare provider in Ashtead seeks a Private Patient Co-ordinator to enhance self-pay and private medically insured admissions. The role involves handling patient inquiries, managing relationships with consultants and delivering exceptional customer service. Ideal candidates will possess strong marketing and sales skills, along with excellent communication abilities. This position...

You will be responsible for managing key accounts while actively developing new business opportunities across core industrial sectors. The role involves regular customer visits, tendering activity, and close collaboration with internal engineering and commercial teams.

You will be a commercially driven sales professional with a strong technical or industrial background.

You will ideally have:

Job Description About the Opportunity We're recruiting on behalf of a highly regarded independent optical practice in Bookham for an experienced Dispensing Optician Manager to lead their established, community-focused team. This is a standout opportunity for a qualified Dispensing Optician who enjoys combining clinical excellence with people leadership. The practice has a strong local...

A leading consumer goods company is looking for an Amazon Customer Business Manager in Walton-on-Thames. The candidate will lead the Personal Care business with a focus on sales growth and e-commerce strategies. Responsibilities include developing consumer-led joint business plans and coordinating activities with Amazon in UK&I. Strong analytical skills, business relationship management, and a...

What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are...

A clean-tech innovator is seeking a Customer Experience Coordinator to manage day-to-day customer service interactions. The role involves ensuring clear and proactive communication with customers while logging and tracking service cases. Candidates should have experience in customer service within technical environments, excellent communication skills, and a passion for sustainability. This role...

Responsibilities - Training development from research, scoping and deployment of both digital and in-person programmes - Design of bespoke training solutions that build and a customer centric solution within all training programmes. Linking impact measurement to each training programme from business performance and customer experience data including TNA’s, HCX, NCBS, etc - Implementation and...