Customer Experience Manager jobs in Finaghy

Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Customer Excellence Manager (Ref 2026-3) Location: 2 Adelaide Street, Belfast, BT2 8PB Reporting directly to the Head of Estates, the Customer Excellence Manager will lead the delivery of high-quality complaint management services across Housing Services and Asset Management, including Final Stage and Ombudsman complaints. The role also oversees the Corporate Complaints Management function and...

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

This role is fixed term until 1 February 2027 The role As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust's customer experience (CX) framework and consultancy support programme. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will be trained thoroughly in our hand-crafted luxury product to become an expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession As a Store Manager you'll have: - Proven experience in driving sales and profitability in store

You will part of the escalation process for the site

The Lockton Belfast team draws on decades of insurance services experience. They combine their expertise with innovative tailor-made solutions and place complex programmes for companies, large and small. We are now recruiting for an Account Manager to join our growing team. About the Role - Place all types of commercial risks within the market. - Provide expert and prompt advice to clients...

Job Description Store Manager Premium Fashion & Occasion wear Location: Belfast, Northern Ireland Salary: Up to £33,010+ Bonus + Excellent Benefits Contract: Permanent Lead a Store Where Every Day Means Making Someone Feel Amazing If youre passionate about style, love creating memorable moments, and thrive in a warm, high-service environment, this could be the perfect next step in your retail...

You will manage a team of M&E Engineers Manage all technical issues. Manage agreed KPI and SLA's. Responsible for managing the company's H&S and environmental performance on site. Plan and implement building shutdowns and complex client project works. Responsible for managing the company's quality procedures on site.

Job Description Your new company Join a highly regarded and innovative M&E Contractor with a reputation for delivering prestigious projects across the UK. From luxury hotels and apartments to commercial developments, this company blends traditional values with cutting-edge solutions. They are now seeking an Electrical Contracts Manager to strengthen their team in Belfast. Your new role As...

You will be a key enabler of Farrans business strategy and instrumental to our continued growth and success.

Job Description I am excited to partner with a growing manufacturer close to Dundonald, in County Down. They have an immediate requirement for a Site Services Manager to join their team. The successful Site Services Manager will oversee the full operations of the wastewater site, including the maintenance and compliance. This is a fantastic opportunity for an experienced senior Mechanical...

You will join a highly skilled corporate team responsible for delivering tailored insurance solutions for a diverse portfolio of clients with complex risk profiles. This role offers genuine exposure to sophisticated placements, insurer relationships and strategic client management.

Programme Test Manager – ERP 3-month initial contract with scope to extend £500/575 euros per day - Outside IR35 Belfast – 3 days a week on site I am currently working with a client who requires a Programme Test manager to lead the end-to-end testing strategy for a global ERP implementation programme. This person will lead quality assurance across multiple workstream including Finance, Supply...

I'm partnering with an Organization in a massive expansion phase looking for an experienced Client Relationship Manager / Account Manager with a strong MSP background to manage and grow their existing client base while expanding their footprint across Northern Ireland. In Year 1, the focus will be on nurturing existing clients, strengthening relationships, and driving retention, alongside...

You will play a key role in supporting strategic decision-making, driving financial performance, and ensuring robust governance as the business continues to grow.

Job Description Your new company Join a highly regarded and innovative M&E Contractor with a reputation for delivering prestigious projects across the UK. From luxury hotels and apartments to commercial developments, this company blends traditional values with cutting-edge solutions. They are now seeking a Mechanical Contracts Manager to strengthen their team in Belfast. Your new role As...