Customer Experience Manager jobs in Esher

Job Description Are you passionate about creating exceptional customer experiences and driving service excellence? We’re looking for a Service Delivery & Customer Experience Manager to design, implement, and continuously improve the service delivery framework across Healix’s global assistance operations. In this role, you’ll ensure that every customer interaction—calls, claims, and beyond—is...

You will be the face of the brand, engaging customers and guiding them on product choices, ensuring a memorable experience. Candidates should have relevant retail or hospitality experience, decision-making skills, and a customer-service mentality. The role offers training opportunities, a competitive bonus scheme, and employee discounts, requiring full flexibility across the week.

Track Manager Hours: Full time (Flexible, incl. evenings and weekends). Location: Daytona Sandown Park. Salary: Competitive + Performance Bonus + Benefits As the Track Manager, you will work alongside our General Manager to lead the Track team, manage operations, and enhance the venue's overall presentation. Your role will be pivotal in maintaining Daytona's high standards and delivering an...

A leading UK retailer is seeking a Customer Experience Manager to enhance customer satisfaction across all levels of store operations. This role requires strong leadership to manage performance, coach teams, and ensure efficient operations from checkout to back of house. Ideal candidates will possess a track record of KPIs delivery in a high-volume retail or customer-facing environment. The...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A leading UK fitness company is seeking a dedicated individual for a full-time leadership role at their Epsom location. You'll be responsible for the day-to-day running of the club, leading the team in sales and operations while ensuring high standards and exceptional member experiences. Ideal candidates will have management experience in the fitness industry, a passion for health, and strong...

A client-focused organization in Walton-on-Thames is seeking an experienced Account Manager. The role involves supporting clients, identifying improvement opportunities, and ensuring exceptional service delivery. Key responsibilities include managing escalated issues, conducting site visits, and providing actionable insights to enhance client experience. This position offers a hybrid working...

You will be responsible for building consumer-led joint business plans that facilitate sustainable growth, for both the consumer and Kimberly-Clark, and will be leading annual negotiation process in UK&I.

You will use data to understand, interpret and own customer/channel performance, taking a proactive approach in quickly resolving any potential challenges to achieving objectives.

Job Description Find purpose in each day while contributing to a workplace revolution! SHL, People Science. People Answers. Join SHL in redefining the $10B Talent Intelligence market, unlocking new opportunities for growth and innovation. As organizations worldwide look to identify the skills of the future and the impact of AI, SHL can offer its clients end-to-end, data-driven workforce insights...

A luxury lifestyle brand in Epsom is seeking a Rituals Advisor to enhance customer experiences in their store. The successful candidate will connect with customers, providing personalized product recommendations and ensuring a memorable shopping experience. Ideal applicants will possess retail or hospitality experience, exhibit strong customer service skills, and demonstrate a passion for the...

A leading hospitality group is seeking a passionate Deputy General Manager for their location in Weybridge, UK. In this role, you will support the site management and team, ensuring a vibrant and welcoming atmosphere for guests. Ideal candidates will have 2-3 years of experience in hospitality and a strong record of leadership in food service. The organization offers a competitive salary package,...

You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations.

Store Manager Leading Retailer Salary up to £34,000 + Bonus and Benefits We have an outstanding opportunity for a Store Manager to lead a great team with a retailer who are known for delivering an amazing customer experience! This role is perfect for a Store Manager who is passionate about managing people, loves customer service but has high visual merchandising skills to make the store look am...

- Comprehensive training + continual professional development - Elevate your career whilst making an impact through developing valuable relationships - Take your work on the road meet customers face-to-face and attend networking events About the Role We are pleased to offer an exciting opportunity for an Account Manager to join our dynamic team at our Cobham office. This role is dedicated to...

You will support more junior team members to excel and reach their full potential. Key Responsibilities Support your Store Manager in driving the performance and day-to-day operations of your store. Take responsibility of the store and team in their absence. Drive store performance by maximising sales opportunities.

You will be an enthusiastic and flexible individual who will assist the General Manager in the day-to-day running of a 7-day operational business.

You will need strong organisational, motivational and management skills with the ability to communicate at all levels in both verbal and written form.

If you are looking for a role where no two days are the same and where making a difference is an everyday occurrence, then please read on..We are recruiting an candidates with great Customer Service skills. The job title will be Assistance Coordinator, and you will join our Healix Government (HMG) Contract team, based in Esher.Healix has been providing healthcare and risk management solutions to...

A leading consumer goods company is looking for an Amazon Customer Business Manager in Walton-on-Thames. The candidate will lead the Personal Care business with a focus on sales growth and e-commerce strategies. Responsibilities include developing consumer-led joint business plans and coordinating activities with Amazon in UK&I. Strong analytical skills, business relationship management, and a...

What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are...

You will be providing support and advice to our customers who require assistance for medical situations that may arise anywhere in the world.