Customer Experience Manager jobs in Chester

You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A prominent cinema company is seeking a Supervisor to oversee customer service operations. This role involves leading the team to deliver excellent customer service, performing key-holding duties, and ensuring compliance with health and safety protocols. The ideal candidate will have supervisory experience and a commitment to operational excellence, contributing to the overall success of the...

A leading fashion retailer is seeking a People & Service Team Leader in Chester. Your role will involve supporting store operations, leading a team to enhance customer service, and achieving sales and performance KPIs. Previous retail experience and strong team motivation skills are essential. This position offers a vibrant work culture with numerous benefits, including a generous employee...

A recruitment agency is seeking a Customer Service Specialist for a bank in Chester. The role is full-time and office-based, requiring strong customer service skills, knowledge of financial regulations, and good communication. Successful candidates will provide support via multiple communication channels, ensure customer information accuracy, and assist with compliance tasks. Benefits include 25...

As a Customer Service Advisor, you’ll be the first point of contact for our contractors, handling inbound and outbound calls, emails, and live chats. Your goal? To provide exceptional service while resolving queries efficiently What You’ll Be Doing - Handle inbound customer queries across multiple campaigns via phone, email, and live chat. - Make outbound calls to support customers with their...

You will need to be a self-motivated person, with demonstrable experience of commercial management of residential construction projects.

You will be key to the relationship development of important internal and external stakeholders and play a pivotal role in providing support to customers.

You will be responsible for liaising with drivers regarding the logistics of orders and planning the accurate movement of finished products to satisfy the requirements of distributor and farmer customers.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Customer Service Assistant - Chester Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Restaurant Associates on a part time basis, contracted to 30 hours per week. As a Customer Services Assistant, you will contribute to a passionate and...

A renowned hotel chain is seeking a Duty Manager for its Chester City Centre location. In this role, you will lead a high-performing team, ensuring operational excellence and outstanding customer experiences. If you have prior leadership experience in the retail sector, you will thrive in this environment. The position offers a competitive pay rate and a permanent contract with various employee...

A leading hospitality group is seeking a Deputy Manager for Off The Wall in Chester. The role involves inspiring a team to deliver exceptional guest experiences, supporting the General Manager, and maintaining high service standards. Candidates should have experience in hospitality management and a passion for creating inclusive environments. The venue is located in the heart of Chester, opposite...

You will work closely with internal teams, including Marketing, to support outbound sales activity while ensuring all client interactions and data are accurately recorded within company systems. This is a target-driven, telephone-based sales role suited to a self-motivated individual with strong communication and negotiation skills who thrives in a fast-paced, results-focused environment.

You will actively engage with customers to develop and maintain strong working relationships.

You will be able to demonstrate a consistent increase in sales of our key product range to your customers to support the delivery of the overall budget target.

A leading UK financial institution is seeking a Customer Journey Manager for the Data team within the Credit Cards Platform. This role involves optimising customer experiences by collaborating across departments to enhance the customer journey. Ideal candidates will have strong product management experience, excellent communication skills, and a commitment to continuous improvement. The position...

You will empower colleagues to prioritize customer needs, manage operational excellence, and foster talent within your department. The role requires effective leadership, communication skills, and a commitment to continuous improvement. The company offers excellent training, generous benefits including discounts, and opportunities for career progression.

Workwell – Chester, England, United Kingdom £40,000 | Office Based | Mon – Fri 9:00 – 17:30 | Full Time | Permanent What You'll Be Doing As the Customer Success Manager, you'll ensure our service, administration, and onboarding teams deliver an outstanding experience for contractors, clients, and partners. Provide leadership and operational oversight across four service teams, driving...

End date Wednesday 28 January 2026 Salary range £59,850 - £66,500 We're rebooting an icon and building the future of finance. Find out why you should join us. Agile Working Options Job Share; Hybrid Working Job description JOB TITLE: Customer Journey Manager, Data - Credit Cards Platform LOCATION: Chester or Manchester HOURS: Full time SALARY: £59,850 - £66,500 WORKING PATTERN: Hybrid,...