Customer Experience Manager jobs in Brighton

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading holiday provider based in Brighton is seeking a Customer Relations Manager to enhance customer service experiences and maximize revenues. The ideal candidate will have strong managerial skills, be commercially focused, and possess advanced Excel proficiency. The role includes leading a customer service strategy, managing complaints, and collaborating closely with the Managing Director....

A community-focused retail chain in Brighton seeks a part-time Team Leader to drive store operations and enhance customer experience. In this role, you'll engage with the local community, manage store activities, and lead your team while delivering exceptional service. Previous management experience is preferred, but motivation and communication skills are key. Enjoy a variety of benefits...

A leading customer service provider in Brighton is looking for a part-time Customer Service Advisor for their Bearwood Branch. The role involves supporting customers with a positive attitude, answering queries, and providing a top-notch customer experience. With flexible hours of about 25 hours a week, this position offers great development opportunities, including starting holiday of 175 hours,...

Job Description A world leader in design and manufacturing of leading-edge technologies is looking for a Customer Support Quality Lead to be based at their site in East Sussex to join their growing engineering team. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards,...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will – both directly and as Head of a talent‐rich team – guide partner universities through onboarding, coordinate cross‐functional teams, deliver high‐quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities - Driving University Transformation

A leading Mexican restaurant in the UK is seeking a 1st Assistant Manager to support the management team in delivering exceptional hospitality. The role involves inspiring and leading the team to provide a vibrant dining experience, ensuring that every dish is served to the highest standards. Ideal candidates will have proven leadership experience and a passion for the hospitality industry, along...

A family-run holiday operator is seeking a Bar Manager to oversee bar operations and ensure exceptional customer service at their UK location. The successful candidate will manage staffing, train new employees, and deliver high-quality service. This position offers a competitive salary of up to £29,375 per year, alongside benefits like year-round employment, mental wellbeing support, and a unique...

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're...

A prominent translation services company in the UK is seeking a Customer Success Manager to enhance client relationships and drive revenue growth. The ideal candidate will develop account plans for customers, manage long-term relationships, and ensure client satisfaction. Skills required include excellent interpersonal communication, adaptability in dynamic environments, and experience with CRM...

Help reimagine civil service learning. Fixed term, homebased contract until September 2026. At Capita, LF2.0 is building a modern, joined up learning ecosystem for the UK Civil Service-spanning digital and face to face delivery, data, and evaluation-so people can learn faster and prove what works. We're hiring senior and mid weight service designers to map the end to end ecosystem, design...

A leading staffing agency is seeking a Brand Home Retail Assistant for exciting opportunities at a distillery in Scotland. The role involves providing excellent customer service and engaging guests during their visit. Key responsibilities include managing inventory, processing sales, and supporting event setups. Full training is provided, and both part-time and full-time positions are available....

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Workplace Experience Supervisor to join our team in Brighton on a permanent basis. About the Role: As a CBRE Workplace Experience Supervisor, you will be responsible for supervising employees that oversee the delivery of workplace experience...

A leading hospitality company based in Brighton is seeking a Reception Team Leader to enhance guest experiences through warm and friendly interactions. The ideal candidate will have supervisory experience, a passion for hospitality, and familiarity with Opera PMS. Responsibilities include supervising the team, managing guest queries, and acting as Duty Manager when needed. In return, enjoy...

A leading fast-food restaurant chain is seeking a Guest Experience Lead in Brighton to ensure a welcoming and enjoyable environment for guests. The role involves actively engaging with customers, resolving concerns, and collaborating with team members. Successful candidates will possess strong communication skills, a passion for service, and a teamwork-oriented mindset. This position offers...

SwimTrek is a leading provider of open-water swimming holidays, delivering exceptional experiences for our guests across some of the world's most beautiful swimming locations. We pride ourselves on offering personalised, high-quality service and creating unforgettable memories for our customers. We embrace diverse backgrounds, perspectives, and skills to drive innovation and create an inclusive...

You will be responsible for building, managing and maintaining long‐term relationships with thebigword customers(s) Daily engagement with your customer(s) to build strong relationships and ensure customer satisfaction Assist with any RFP/Tender/Proposal

A leading EdTech company in Brighton seeks a Head of Customer Success (EMEA) to enhance relationships with university partners. This role involves overseeing the implementation of the Cadmus platform in UK universities and ensuring academic alignment. Applicants should have experience in higher education or EdTech and possess strong skills in customer success and relationship building. The role...