Customer Experience Leader jobs in Grantham

A customer-focused organization is seeking a Head Of Customer Experience to lead and develop a comprehensive CX strategy. This strategic role involves defining customer journeys, overseeing research and insights, and ensuring optimal experiences across various channels. The ideal candidate will possess proven leadership in CX, a strong understanding of customer behavior, and experience with NPS...

You will set the direction for how customers experience PayPlan at every touchpoint – across digital journeys, automation, telephony, and service delivery – ensuring experiences are simple, supportive, compliant, and designed around real customer needs.

You will be the initial meet and greet host to our customers, so must be clear, comfortable, and confident when addressing large groups. This role is primarily based at our Shopping Venue & HQ Branston, Lincoln.

You will be the initial Meet & Greet Host to our customers. Customer Service/Operations:

Job Description Engineering Shift Leader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Engineering Shift Leader Full time £65,145 per annum Shift Pattern: 2 days, 2 nights and 4 off Benefits - 23.5 days annual leave entitlement - Company bonus scheme -...

Summary We are seeking a Customer Service Team Lead to join our dynamic team in Gonerby Moor, to meet the needs of our growing company. This pivotal role will enhance our customer service department, ensuring that we meet our high standards of service while fostering a supportive team environment. We believe our customers deserve exceptional service. Through amazing customer service leadership...

Job post summaryDate posted: January 3, 2026Pay: £30,000.00 - £50,000.00 per yearJob description:Location: Onsite, StamfordHours: 40 hours per week on a 5 day out of 7 rota (including weekends).Have you considered a career in contemporary art sales? Imagine helping clients discover thought-provoking, inspiring pieces that transform their spaces and uplift their moods.At Clarendon Fine Art, we...

You don’t just want to manage support, you want to own the customer experience end-to-end.If turning complex problems into loyal, long-term customers is your thing, this role was built for you.When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.At Khaos Control, that promise has powered UK retailers for over 25 years, helping ambitious SMEs and...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Sales Administrator Customer Service Temp to Perm Starting salary £25,000 per annum Grantham Job Summary We are seeking a highly organised and proactive Sales Administrator to join a fast growing company in Grantham area. The successful candidate will be responsible for supporting the sales department through efficient administration, maintaining customer relationships, and ensuring smooth...

We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans...

Job DescriptionProduction LeaderLocation:DerbyAre you ready for something different? A chance to push your people management skills and discover exactly what you're capable of? As a Rolls-RoyceProduction Leader, you'll not only be at the heart of our iconic business, but you'll also play an essential role in making it even better.And in return? You'll get fantastic colleagues, great rewards, and...

A leading construction company in the UK is looking for a Managing Quantity Surveyor to support commercial leadership and maximize profitability on contracts. Candidates should have extensive commercial experience, strong technical construction knowledge, and excellent communication skills. The role involves line management, budget development, and ensuring effective cost control. The company...

A leading facilities management company in the UK seeks an experienced Operations Manager to oversee key national accounts. In this role, you will manage operational standards across multiple sites, utilize performance data to drive improvements, and lead your team to deliver exceptional service. Applicants should have significant experience in operations, strong analytical and leadership skills,...

You will manage operational performance and ensure compliance with safety standards and regulations. Candidates should have proven experience in logistics management, with strong Excel and MS Office skills. This full-time, permanent position offers a salary of approximately £55k.

A financial services organization is seeking a Senior Business Analyst/Business Architect in Grantham. This role involves shaping and implementing business architecture while collaborating with stakeholders to generate actionable solutions. Candidates should have at least 5 years of experience in the financial sector, showcasing strong analytical and communication skills. The position supports a...

You will be encouraged to challenge, improve and influence - with genuine opportunities for development, progression, and long-term career satisfaction. Production Planning Manager Role We are seeking an experienced Production Planning Manager to lead production planning and scheduling at our Grantham manufacturing site.

As a Branch General Manager at DFS, youll lead your team to deliver an exceptional customer experience while driving the success and performance of your store. You'll create a positive, welcoming space where customers feel at home and colleagues are supported to grow and thrive. This is a hands-on leadership role where youll inspire your team, make smart commercial decisions, and champion our...

You will lead, mentor, and inspire our Showroom Managers to deliver exceptional customer service and sustainable sales growth.

You will drive performance by taking accountability for showrooms meeting, exceeding sales targets, profit/AOP objectives, and trading margins.

A growing customer service company in Grantham is seeking a Customer Service Team Lead to enhance their department and ensure exceptional service. The position requires a minimum of 2-3 years of management experience in customer service, strong analytical skills, and the ability to inspire a team. The successful candidate will be responsible for evaluating operations processes, conducting team...

A leading customer service organization is looking for a Head of Customer Experience to lead and define the customer experience strategy. This hybrid role involves cultivating customer engagement across multiple channels, emphasizing simplicity and supportiveness. Ideal candidates will have proven leadership experience in customer experience or service design, with a strong understanding of...