Customer Experience Leader jobs in Cogenhoe

You will be responsible for:Handle customer enquiries across phone, email, and digital channels. Process customer orders accurately. Prepare, issue, and follow up quotations. Streamline and oversee the full end‑to‑end customer experience. Lead a small team of Customer Service AdministratorsEnsure accurate and efficient order processing and service‑delivery workflows.

A recruitment agency is seeking a Customer Service Executive in Northampton. Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. The role involves supporting sales and operations, managing customer contracts, and ensuring excellent service levels. Candidates should be strong team players with CRM experience, excellent...

Customer Resolutions Team Leader & Capability Coach Location: Northampton Salary £32K Full-time, permanent, office-based, Monday-Friday Must have previous collections/debt recovery experience. Our client is looking for an experienced, people-focused leader to drive excellence in their Customer Resolutions team. This pivotal role plays a key part in delivering exceptional customer outcomes,...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will be right at the heart of the employee journey, supporting everything from hiring new starters to payroll admin, training coordination and employee engagement.

You will work closely with operational teams, be trusted with responsibility, and have plenty of opportunity to grow your HR skills along the way.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

3rd Line Team Leader Northampton | £45,000–£55,000 + Benefits Join a leading IT service provider delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you’ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes to deliver an...

Customer Care Manager Location: Northampton Salary: £28,500 - £31,000 depending on experience Contract type: Permanent Working hours: 40 hours a week, Monday - Friday About the role We are seeking a proactive Customer Care Manager to join our team in Northampton. In this role, you will manage all aspects of customer aftercare, including warranty and repair works, small works pricing, and...

You must have a proven background in IT Sales and IT managed services or Cyber security sales.

You will be responsible for your own sales targets - Monitor CRM activity and ensure accurate pipeline management - Run team huddles and team meetings to drive focus and energy Performance Management

Engineering Team Leader. Commutable from Northampton, Northamptonshire An excellent opportunity has arisen with an internationally recoginised distribution business for a Engineering Team Leader. As an engineering team leader you will be: - Responsible for overseeing the engineering team, delegating tasks, motivating, scheduling, trainingetc. - Working alongside engineering managers,...

About the CompanyThis is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving.About the RoleYou’ll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the system. You’ll work closely with...

You will be supported with structure and training, but this role suits someone comfortable learning fast, taking ownership early, and leading from the front. Who This Role Is For This role suits someone who: - Has experience leading a physical retail location with a team - Thrives in sales-led, target-driven environments

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will be the public face of the Trust, working extremely closely with volunteers and with members of the public who visit and use our waterways.

You will lead volunteers and the team to enable them to work safely and efficiently and help to foster a safe, secure and vibrant waterway network, where visitors are delighted with their experience.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

A growing organisation in Northampton is seeking a Customer Service Executive to support sales and enhance customer experience. Key responsibilities include managing CRM data, producing service reports, and preparing contract quotes. The ideal candidate has strong communication skills, CRM experience, and the ability to work under pressure. With a competitive salary of £29,000 and benefits like...

Customer Resolutions Team Leader & Capability Coach Location: Northampton Full-time, permanent, office-based, Monday-Friday Must have previous collections/debt recovery experience. This pivotal role plays a key part in delivering exceptional customer outcomes, ensuring regulatory compliance, and embedding a culture of continuous improvement. You’ll lead and coach a high-performing team, manage...

You will be responsible for: - Handle customer enquiries across phone, email, and digital channels. - Process customer orders accurately. - Prepare, issue, and follow up quotations. - Streamline and oversee the full end‑to‑end customer experience. - Lead a small team of Customer Service Administrators

Customer Resolutions Team Leader & Capability CoachLocation: NorthamptonSalary £32KFull-time, permanent, office-based, Monday-FridayMust have previous collections/debt recovery experience.Our client is looking for an experienced, people-focused leader to drive excellence in their Customer Resolutions team. This pivotal role plays a key part in delivering exceptional customer outcomes, ensuring...

Customer Resolutions Team Leader & Capability CoachLocation: NorthamptonSalary £32KFull-time, permanent, office-based, Monday-FridayMust have previous collections/debt recovery experience.Our client is looking for an experienced, people-focused leader to drive excellence in their Customer Resolutions team. This pivotal role plays a key part in delivering exceptional customer outcomes, ensuring...