Customer Experience Lead jobs in Trowbridge

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You should be friendly, eager to learn, and flexible enough to work weekends and evenings. Competitive salary and diverse benefits package are offered, making it an excellent opportunity for entry-level candidates.

You will be the first point of contact to assist customers with their online subscription enquiries and account management.

You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails.

Product Manager – Trowbridge – Hybrid - £55,000 – £65,000We’re currently working with a purpose-led, consumer-focused organisation that is undergoing a significant IT and data transformation across the UK & Ireland. They are looking to hire a Commercial IT & Data Product Manager to support growth across their Marketing and Sales functions through technology, data, and digital products.This role...

Job Title: Customer Service Specialist Location: Studley (Office-Based) Salary: Competitive + Benefits Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes,...

You will ensure all imported products meet UK legal requirements whilst supporting issue resolution, managing technical administration, and taking part in internal audits.

You will have a strong understanding of retailer codes of practice, relevant food legislation, and customer management.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A leading UK retailer is seeking a Retail Team Leader to enhance management skills and support customer service excellence. Responsibilities include supervising a team, ensuring store compliance, and driving sales performance. Ideal candidates will have experience in customer service and team leadership. Various benefits are offered, including discounts, wellness programs, and training...

A dynamic R&D company in Bradford-on-Avon is seeking a Customer Services Manager to oversee Applications Support and Service and Repairs teams. This role requires a customer-first mindset, team leadership, and the ability to drive process transformation. The ideal candidate will have strong communication skills, problem-solving abilities, and a proactive approach. The company offers a competitive...

You will define standards and processes as well as help us to understand best practice and innovative approaches to quality, which ensure our customers have a great experience using our digital products every time.

A leading food supplier is seeking a Process Manager to drive quality improvement in meal production. This role emphasizes collaboration with production and technical teams to enhance the quality of meals through monitoring and process validation. Ideal candidates will have operational experience in food manufacturing, strong problem-solving abilities, and excellent interpersonal skills. The...

A leading technology retailer in the UK is seeking a Sales Manager to lead a high-performing team in Trowbridge. This role involves coaching and inspiring colleagues while meeting sales objectives and enhancing customer experiences. Ideal candidates will have management experience, proven coaching skills, and a passion for technology. The company offers 30 days annual leave, performance-related...

A local council in Trowbridge is seeking a SEND Lead Worker to coordinate Education, Health and Care Needs Assessments and oversee the review of EHCP plans. The ideal candidate will have at least a Level 4 qualification and two years of relevant experience, along with strong organizational skills and a commitment to partnership working. This permanent full-time position offers the opportunity to...

A leading retail company is seeking a Deputy Store Manager for their Trowbridge location. In this role, you will drive performance and maintain high standards while leading your team on the shop floor. The ideal candidate will have strong retail management experience, a passion for developing teams, and a track record of meeting KPIs. Enjoy a competitive salary, bonus potential, and a clear path...

You will support the Waste Treatment and Disposal Manager in managing high-value contracts, analyze performance data, and represent the council in stakeholder meetings. Ideal candidates have a degree in an environmental field, strong analytical and interpersonal skills, and at least 3 years of experience in service provision.

A leading engineering firm is seeking an experienced Electrical Project Manager / Project Engineer to oversee electrical projects in FMCG food manufacturing in Trowbridge. This role requires managing projects from design to installation, ensuring compliance with safety standards. Candidates should be apprentice trained Electrical Engineers with over 10 years of experience, strong client-facing...

A well-established automotive aftermarket business is seeking a Senior Product Manager / Commercial Manager to lead the commercial function focusing on product development, pricing strategies, and market competitiveness. The ideal candidate will have at least 2+ years of experience in the automotive aftermarket and a proven track record of improving performance. This role offers a salary of up to...

About the role £2000 Golden Hello Welcome Bonus is one of the ways we will reward you when you join Barchester. As a Peripatetic Deputy General Manager (Clinical) at Barchester, you'll travel across your region to manage and develop the teams in various care homes, to help us deliver the high quality care and service we're known for. Working closely with the General Manager or hiring manager,...

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

You must hold a minimum of a level 4 recognised qualification or be willing to work towards this, with a minimum of two years of experience in early years, social care, health, or education.