Customer Experience Lead jobs in Silverstone

A prestigious motorsport venue in Silverstone is seeking a Front of House Manager to lead and oversee all reception and FOH operations. The role involves delivering exceptional customer experiences, leading a high-performing team, and managing operational standards. We are looking for an individual with proven leadership and customer service skills, able to thrive in a fast-paced environment....

A premier karting facility in Silverstone is seeking a Karting Front of House Manager to optimize customer experiences and lead a high-performing team. In this pivotal role, you will establish operational standards, manage daily FOH functions, and ensure exceptional service delivery. The ideal candidate should have strong leadership skills, a passion for customer service, and exceptional...

You will champion daily IT operations, ensure outstanding customer service, and lead your team to provide effective support across applications, infrastructure, and end-user devices.

You will also have access to our state-of-the-art facilities at the AMR Technology Campus, featuring a new on-site gym with fitness, spin and yoga classes, a bistro café, and restaurant.

A retail organization in Steventon is seeking a Customer Service Assistant to enhance the customer experience. Responsibilities include assisting customers at checkout and maintaining store presentation. The ideal candidate will be customer-focused, friendly, and resilient under pressure. Benefits include employee discounts, generous leave, and development opportunities. If you're passionate...

A leading fast-food restaurant in Towcester is seeking a Customer Care Assistant to represent the restaurant and ensure customer satisfaction. The role involves engaging with customers, maintaining cleanliness in dining areas, and contributing to a positive atmosphere. Ideal candidates will possess strong communication skills, be friendly and helpful, and work well in a team. The position offers...

Lead Electrical Systems Engineer Lola Cars, Silverstone, England, United Kingdom The Opportunity This is an exceptional opportunity for a Lead Electrical Systems Engineer to join the growing and talented team at Lola as we enter the next phase of our journey. The Lead will manage the Electrical Systems Team, which is responsible for specifying and designing electrical systems hardware, running...

Role Responsibilities: Manage and lead the Electrical Systems Team, including mentoring junior engineers and planning the growth, structure, and resourcing of the electrical/electronics function. Create engineering electrical system definitions, including 3D CAD layouts and 2D connectivity drawings, following the Lola design and engineering guidelines. Works with Technical Project Leaders,...

A leading Formula 1 team in Silverstone seeks a Production Delivery Lead to ensure on-time delivery of parts and assemblies. The ideal candidate will have a strong engineering background, excellent negotiation skills, and experience with ERP systems. Responsibilities include maintaining stock levels, communicating project updates, and managing engineering changes. This role offers competitive...

A leading motorsport organization is seeking a skilled Lead PIV Engineer to manage the Wind Tunnel and PIV Systems operations. This role involves operating PIV systems, ensuring high-quality data output for the Aero team, and maintaining system uptime. Ideal candidates will hold an engineering degree, possess experience in wind tunnel testing, and demonstrate strong communication skills. Join us...

You should possess a solid understanding of engineering processes, strong negotiation skills, and prior ERP experience. This full-time position offers significant opportunities for career development within a highly ambitious team.

You will manage the Electrical Systems Team, design electrical systems, and support racing activities. This role requires expertise in automotive electronics and team leadership. Candidates should have a relevant degree or equivalent experience and a passion for motorsport.

You will play a key role in creating exceptional customer experiences and ensuring the venue operates safely and efficiently. The ideal candidate is customer service-oriented, enjoys a dynamic work environment, and possesses strong communication skills. Available shifts include weekends, evenings, and holidays as the venue operates almost year-round.

A renowned motorsport venue is seeking a strategic Communications Manager to lead its communications strategy. This role involves overseeing cross-channel campaigns for iconic events such as the British Grand Prix and ensuring strong media relations. The ideal candidate will have demonstrable experience in executing impactful marketing campaigns, exceptional project management skills, and a flair...

A leading motorsport team in Silverstone is seeking a Wind Tunnel Systems Engineer to enhance the Wind Tunnel testing process. The successful candidate will be vital in ensuring the efficient operation and development of the wind tunnel. Responsibilities include resolving technical issues, conducting data analysis, and collaborating with the team on testing programs. Ideal candidates will have an...

A leading motorsport facility is seeking a Karting Front of House Supervisor to oversee karting operations and enhance customer experiences. The role involves managing FOH teams, ensuring operational efficiency, and delivering exceptional service in a dynamic environment. Candidates should have experience in team management and a focus on customer satisfaction. This role offers competitive pay...

A leading motorsport organization is seeking a Quality Assurance Process Coordinator to support ISO 9001 compliance and enhance management systems. This role involves conducting audits, preparing reports, and collaborating with department heads to uphold high standards. Ideal candidates will have robust knowledge of ISO standards, experience in high-pressure environments, and a background in...

A leading motorsport venue in Silverstone is seeking a Campsite Operations Manager to oversee the planning and delivery of onsite camping and glamping operations at events, including the Formula 1 British Grand Prix. Ideal candidates will have a relevant degree, significant experience in event management, and strong organizational skills. The role involves budgeting, liaising with suppliers, and...

A premier motorsport venue in the UK is looking for a Bar Manager to oversee all on-site bars during events. The ideal candidate will have at least 3 years of experience in hospitality or event management, a proactive approach, and excellent customer service skills. Responsibilities include managing operations, ensuring compliance with safety regulations, and enhancing customer experiences. The...

A leading hospitality organization in Silverstone is seeking a Senior Sous Chef to manage kitchen operations and assist the Head Chef. The ideal candidate will have experience in upscale settings, a commitment to culinary excellence, and strong leadership skills. Key responsibilities include food preparation, quality control, and team supervision. A positive guest service style and attention to...

A premier motorsport venue in Silverstone is seeking an experienced Maintenance Manager to lead maintenance efforts for its world-class facilities. The successful candidate will manage a team of technicians and collaborate with external contractors to ensure the operational efficiency of the venue. A background in hospitality-related maintenance is essential, along with strong technical knowledge...