Customer Experience Lead jobs in Pontypool

You will define end-to-end business processes, establish robust oversight mechanisms, champion user-centric design, align system roadmaps with client needs and brand strategies, and deliver measurable improvements in client experience and operational efficiency.

What you’ll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will manage daily operations, oversee colleague deployment, and interact directly with customers. The ideal candidate should be passionate about service, have a strong attention to detail, and the ability to motivate a team. This position offers a competitive salary and a benefits package including pension options, holiday leave, and wellbeing support.

A leading aerospace firm in Cwmbran is seeking an Engineering Project Lead to manage projects and coordinate across functional units. The ideal candidate must have an essential engineering degree in an aerospace discipline and over 5 years of experience in project management. Responsibilities include developing plans, tracking project tasks, and ensuring quality deliverables. Offers competitive...

Lead Mechanical Engineer Pontypool £40,000 - £50,000 per annum Are you an experienced Mechanical Engineer ready to take the next step into leadership? This is your chance to join a specialist manufacturer where you'll lead a small team and help shape the site's maintenance strategy in a dynamic, supportive environment. What You'll Do: Join an established manufacturing business with a strong...

A leading recruitment firm is seeking a Technical Services Manager in Pontypool, UK. This role focuses on leading food safety initiatives, developing quality management systems aligned with industry standards, and ensuring compliance with legislation. The ideal candidate will have a degree in a related field and experience in quality management within the food industry. Strong analytical,...

Spherical Search has recently partnered with a well-established Analytical Testing and CRO services organisation specialising in inhalation and nasal drug delivery. The company works with a broad range of pharmaceutical, biologics, and device organisations on a global scale.We are currently seeking an Associate Manager to join the team in an on-site role, based within a commutable distance of...

A tech scale-up in transport and logistics is seeking a driven Business Development Manager to engage clients with their innovative SaaS offerings. The ideal candidate will have experience in logistics and SaaS sales, with strong communication skills and a proven track record in new business development. The role offers an exciting commission structure along with career growth opportunities in a...

About Convatec Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90...

About Convatec Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a...

What you'll do Summary Starting from £12.75 per hour | 20 to 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts...

You will act as the dedicated administrator for an allocated portfolio of UK customers, ensuring efficient order processing, smooth service activity, proactive communication, and accurate documentation.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the stores appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

End Date Friday 02 January 2026 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A part-time branch-based opportunity working 17.5 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Cwmbran. Working across...

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will define end-to-end business processes, establish robust oversight mechanisms, champion user-centric design, align system roadmaps with client needs and brand strategies, and deliver measurable improvements in client experience and operational efficiency. Key Responsibilities

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.