Customer Experience Lead jobs in Hamilton

A leading retail store is seeking a Team Leader in Greenock to bring positivity, support team motivation, and ensure great customer experiences. In this role, you will step up when the Store Manager is away, drive store initiatives, and foster a positive team vibe. The ideal candidate will have strong leadership skills and a proactive attitude. This permanent position offers 14 contracted hours...

You will be the onsite go to person for day-to-day support, quality standards, and team coordination. Youll ensure enquiries are handled efficiently, SLAs are met and ensure the Customer Care Advisors are empowered to deliver outstanding customer care.

Customer Experience Team Leader In order to make an application, simply read through the following job description and make sure to attach relevant documents.Are you a natural leader with a passion for people, service excellence, and creating standout customer experiences? Do you thrive in fast-paced environments where no two days are the same?If so, WM Armstong Ltd wants you to join our team as...

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOWTeleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.Here is all you need to know…- Start Date:...

For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. Celeros Flow Technology is looking for individuals with a voice...

You will take ownership of your own client portfolio while supporting more senior colleagues on complex matters and specialist assignments. This is a role that blends technical excellence, people leadership, and commercial awareness, making it ideal for someone looking to step into a broader, more strategic position.

Overview Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. We are partnering with a well-established manufacturing site in the Hamilton area to recruit a Compliance Improvement Lead. This position has been created to drive improvements in food safety, quality, and regulatory compliance, ensuring consistent standards...

A leading house builder in Scotland seeks a Sales Advisor to join their sales team. The role involves managing site sales, ensuring excellent customer service, achieving sales targets, and maintaining site standards. Ideal candidates will have experience in face-to-face sales and hold GCSEs in Maths and English. Benefits include a competitive salary, pension scheme, holidays, and various work...

You will ensure robust compliance management to a high standard. As a young and fast-evolving business, the role is dynamic and involves regular evolution, testing, and feedback.

Customer Sales Assistant – Kick Start Your Career in Sales! Glasgow City Centre – Immediate Full-Time Starts Available. Please Note: Candidates must be eligible to work full-time in the UK. We are unable to offer opportunities to international students and require candidates with full-time availability only. Due to client demand and rapid expansion, our Glasgow-based client is actively seeking...

You will work closely with a project leader, their Australia studio, clients, and project partners, coordinating across time zones to ensure seamless project delivery. This is an exceptional opportunity to take ownership of high-profile projects, delivering innovative design solutions while leading multidisciplinary teams and nurturing client relationships.

A leading luxury hospitality group in Scotland is seeking an experienced Front Desk Supervisor to oversee operations and ensure exceptional guest service. The ideal candidate will have a degree in Hotel Management and at least three years of progressive experience in Front Desk operations. Key responsibilities include managing guest services, training staff, and maintaining service standards to...

Title: Customer Care Advisor – sk:n Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £27,560 As one of the UK’s leading skin clinics, skin is at the heart of everything we do. Dedicated to helping our clients achieve healthier, more confident skin, we take pride in delivering expert dermatology solutions and aesthetic treatments for a wide...

You will be the face of our store, providing great service and going the extra mile to delight our customers. From handling transactions to managing stock and ensuring health & safety compliance, you will help keep our store running smoothly and successfully.

What you’ll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are...

ABOUT US Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has...

Role: Customer Service Team Manager Location: Glasgow, Hybrid working Salary: £29,500 + Benefits Hours: 35 hours per week Mon-Fri Contract: Full-time, Permanent About the Role We’re looking for an enthusiastic and experienced Customer Service Team Manager to join our clients growing contact centre team. This role requires previous contact centre leadership experience. In this role, you’ll...

You will be the first point of contact for patients calling in with a variety of inquiries, ranging from booking sight tests to scheduling refractive treatments.

You will be responsible for ensuring that all patients receive outstanding service, making their experience as smooth and positive as possible.

Head of Customer & Product Sales Glasgow based (Hybrid work pattern with minimum 3 days office based) £60,000 to £70,000 Permanent, Full-Time Pertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer...

A leading retail company is seeking a Team Leader for its store in Motherwell, Scotland. The role emphasizes creating positive customer experiences, driving commercial success, and leading by example. The ideal candidate will have strong leadership skills, a positive attitude, and a commitment to team growth. This position offers an opportunity to grow your leadership capabilities in a supportive...