Customer Experience Lead jobs in Gateshead

We have an excellent opportunity for the successful candidate to develop and lead the Danesmoor Group customer experience strategy, with a focus on improving service delivery, enabling sales, and driving efficiency across the customer journey. The Group Head of Customer Experience will design and implement scalable processes, systems, and technologies (including AI) to enhance service quality,...

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like...

School Customer Service Assistant - Birtley Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 27.3 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Digital Transformation Lead – Knowledge Transfer Partnership Associate Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Position: Digital Transformation Lead – Knowledge Transfer Partnership Associate at University of Sunderland, hosted by iPac Packaging Innovations, Gateshead. This is a 30‑month fixed‑term...

Gain paid School experience as a Psychology Graduate today Psychology Graduates – Gain Paid Experience in Secondary & SEMH Schools with Milk Education Are you a Psychology graduate looking to gain hands-on experience supporting young people in Secondary and SEMH (Social, Emotional, and Mental Health) schools across Sunderland, South Tyneside, Gateshead, and Durham? Milk Education works closely...

Job Description Main Duties and Responsibilities: - To maximise every member and guest’s experience in our club. - To support the sales and retention of memberships through excellent customer service. - To contribute with the cleaning and hygiene standards of the club as and when required. - To be a competent key holder of the club, covering shifts as and when required - To have a good...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+! Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching...

The University of Newcastle is committed to delivering an exceptional student experience, preparing graduates for life, and with a shared purpose to better our regions and the world. Our 2020-2025 Looking Ahead Strategic Plan captures the spirit of looking to the future to imagine and then realise possibilities, enabled by the values of excellence, equity, engagement and sustainability. Inclusive...

A leading research-intensive university in Newcastle upon Tyne seeks a Pro Vice-Chancellor Education to shape its Education Strategy and enhance educational quality. The ideal candidate will have substantial senior leadership experience within higher education and a strong commitment to student success. This role offers the chance to make a significant impact within a collaborative and inclusive...

Are you passionate about leading people and delivering exceptional customer experiences? Are you looking to build your career within a company recognised for its inclusivity, sustainability, and strong values? At Sopra Steria, we’re looking for a Customer Experience Team Leader to join our Private Sector team, supporting one of our major financial services clients. If you enjoy inspiring teams,...

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

You will be responsible for shaping and executing strategic initiatives that enhance service quality, operational excellence, and employee capability across global contact centres.

Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager. Onsite in Teesside Circa £40,000 + the opportunity to grow and build out a CX function We’re looking for an eCommerce Customer Experience Manager to own and enhance the end-to-end customer journey across this growing interiors business — from...

A brilliant opportunity has become available to join our Student Admissions Team as a Admissions and Customer Service Officer. The successful candidate will be responsible for providing a wide range of high-quality customer service and administration duties as part of the admissions process for a range of our courses. We’re looking for someone with excellent communication skills and who is...

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+! Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET )Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonusesHourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in roleStart date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming...

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+! Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching...