Customer Experience Lead jobs in Gateshead

You will lead a passionate team, manage operational responsibilities, and ensure brand standards. Ideal candidates should possess previous retail management experience and demonstrate a commitment to developing their team while maximizing sales. Join a company that values diversity and offers excellent benefits including discounts and learning opportunities.

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like...

School Customer Service Assistant - Birtley Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 27.3 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Digital Transformation Lead – Knowledge Transfer Partnership Associate Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Position: Digital Transformation Lead – Knowledge Transfer Partnership Associate at University of Sunderland, hosted by iPac Packaging Innovations, Gateshead. This is a 30‑month fixed‑term...

A leading retail company in Newcastle upon Tyne is seeking an experienced Store Manager for their Kingston Park location. The role involves full responsibility for driving sales, managing a high-performing team, and maintaining store standards. The ideal candidate will have a proven track record in retail leadership, show a strong commercial mindset, and be hands-on in their approach. This...

You will use your outstanding communication and interpersonal skills to engage with clients from the moment they enter our stores to create a personal and luxury experience that goes above and beyond expectations.

Job Description Main Duties and Responsibilities: - To maximise every member and guest’s experience in our club. - To support the sales and retention of memberships through excellent customer service. - To contribute with the cleaning and hygiene standards of the club as and when required. - To be a competent key holder of the club, covering shifts as and when required - To have a good...

Gain paid School experience as a Psychology Graduate today Psychology Graduates – Gain Paid Experience in Secondary & SEMH Schools with Milk Education Are you a Psychology graduate looking to gain hands-on experience supporting young people in Secondary and SEMH (Social, Emotional, and Mental Health) schools across Sunderland, South Tyneside, Gateshead, and Durham? Milk Education works closely...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+! Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching...

The University of Newcastle is committed to delivering an exceptional student experience, preparing graduates for life, and with a shared purpose to better our regions and the world. Our 2020-2025 Looking Ahead Strategic Plan captures the spirit of looking to the future to imagine and then realise possibilities, enabled by the values of excellence, equity, engagement and sustainability. Inclusive...

A leading research-intensive university in Newcastle upon Tyne seeks a Pro Vice-Chancellor Education to shape its Education Strategy and enhance educational quality. The ideal candidate will have substantial senior leadership experience within higher education and a strong commitment to student success. This role offers the chance to make a significant impact within a collaborative and inclusive...

Are you passionate about leading people and delivering exceptional customer experiences? Are you looking to build your career within a company recognised for its inclusivity, sustainability, and strong values? At Sopra Steria, we’re looking for a Customer Experience Team Leader to join our Private Sector team, supporting one of our major financial services clients. If you enjoy inspiring teams,...

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

A leading fast food company in the UK is seeking a Customer Care Assistant to be the face of the restaurant. Your responsibilities include dealing with customers, maintaining high standards of cleanliness, and creating a welcoming atmosphere. We are looking for friendly and courteous individuals who possess effective communication skills and can work efficiently as part of a team. This position...

A leading global retailer in Newcastle upon Tyne is seeking a Brand Representative to provide exceptional customer service. The ideal candidate is outgoing, stylish, and views customer interactions as a top priority. Responsibilities include maintaining store presentation, effective communication, and asset protection. With opportunities for career advancement and a flexible schedule, this role...

You will engage warmly with customers, offering innovative solutions and managing all aspects of their journeys from initial booking through payment. The ideal candidate enjoys working autonomously, has a flair for kitchen design trends, and is familiar with Microsoft Office.

A retail company in Newcastle upon Tyne is seeking a Sales Assistant to help customers find products and maintain merchandising standards. The ideal candidate will have previous retail experience and be motivated to create a great customer experience. Responsibilities include assisting customers, replenishing stock, and performing administrative tasks. This part-time role requires commitment and...

A leading luxury retail group in the United Kingdom is looking for a part-time Client Experience Host. The successful candidate will support sales consultants and ensure an exceptional experience for all clients in store. The role requires strong communication skills and experience in hospitality or luxury retail. Enjoy benefits like a generous discount scheme, holiday purchase, and access to...