Customer Experience Lead jobs in Derry

A leading hotel group in Northern Ireland is seeking a Night Manager to oversee hotel operations during the night. Responsibilities include ensuring the highest level of customer service, managing night staff, and adhering to health and safety regulations. The ideal candidate should have 2-3 years of experience in a similar role, strong organizational skills, and a passion for guest satisfaction....

A community facility is seeking a dedicated individual for a temporary role at St Columb's Hall in Derry/Londonderry. The position involves direct public engagement, ensuring cleanliness, and managing visitor safety. Successful candidates will have strong communication skills, flexibility to adapt to various tasks, and previous experience in a similar environment. The role offers up to 25 hours...

A leading technology firm is seeking a Workday Extend Solution Architect to oversee product development and ensure high-quality design using cutting-edge Workday technology. The ideal candidate will have over 4 years of experience with Workday Extend, strong leadership skills, and a proven track record in delivering complex technology solutions. This role involves collaborating with product...

As a Host at Everlast Gyms, you’ll be the first friendly face our members see when they walk through the door. More than just reception, this is a member-facing sales and service role where you’ll play a key part in driving memberships, supporting retention, and ensuring every visitor feels welcome. You’ll also take on key holder responsibilities, contribute to club operations, and support the...

Are you passionate about delivering outstanding customer service and looking to join a supportive, family-run business with a reputation for excellence? We’re seeking a Customer Service Admin to become an integral part of our client’s growing team in Londonderry. This is an exciting opportunity to combine your skills in administration, customer care, and order management in a role where your...

You will be part of our diverse and dedicated team providing excellent standards of service within a busy, public facing office environment.

You will benefit from our industry leading training, which all our Station Enquiry Assistants receive before their deployment.

You will be able to showcase your administrative and IT skills, and learn new bespoke software packages.

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

You will be able to demonstrate previous experience in customer service, administration, or sales support. Be reliable, honest, and a true team player with great attention to detail. What you'll get in return A permanent position with apetitive salary and benefits package

You will own a defined portfolio of existing accounts and be responsible for driving growth through expansion and cross-sell opportunities.

You will be responsible for renewing contracts and executing upsells to hit your goals.

You will have a minimum of 2 years of B2B SaaS sales experience, with a track record of renewing and expanding accounts.

Customer Service Advisers – Branch network – Across Northern Ireland Why you’ll want to work with us: We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We don’t like to boast . . . but we have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We aren’t...

You will lead strategic initiatives, fostering innovation through data analytics and AI-driven processes. The ideal candidate will possess strong analytical and project management skills, with proven experience in growth or program management. Join us to make a significant impact on user acquisition, customer retention, and revenue growth in a dynamic and fast-paced environment.

A technology solutions firm is looking for a Workday Integrations Consultant to lead integration projects and deliver solutions for clients. This role requires strong XML and J2EE skills, along with a customer-focused approach. The ideal candidate will have Workday Integrations Certification and significant experience in managing integration workflows. Join a diverse team that values innovation...

A leading franchise in restoration services in Derry / Londonderry is looking for a Restoration Sales / Project Manager. In this full-time hybrid role, you will be responsible for growing and developing a customer base while managing all aspects of project execution. Candidates should possess strong problem-solving skills and experience with project management tools. This role includes...

You will already be an effective leader, with the ability to motivate, mentor and develop your team members in a manufacturing environment.

You must have at least 5 GCSE’s or equivalent qualifications, including Maths and English, (if you are successful, you will be asked to provide these certificates, and these will be kept on file).

Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators – driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting‐edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people‐first culture , where your ideas are valued, your growth is...

A LITTLE INFORMATION ABOUT US! Foods Connected is a cloud based software platform that helps retailers and food companies across the world manage their supply chain, quality control and trading and planning management. As a team, we provide tools that help our customers manage their processes in a fast and efficient way and provide real-time visibility and reporting on what is happening in their...

A 4-star city hotel in Northern Ireland is seeking a Food & Beverage Supervisor to support the daily operations of its restaurant and bar. The ideal candidate will have previous experience in a similar role, with strong leadership skills and customer service orientation. Key responsibilities include supervising service periods, assisting with staff training, and ensuring compliance with hygiene...

THE EMPLOYER IS: ST COLUMB'S HALL TRUSTThis role will combine direct public interaction (greeting visitors, managing facilities, handling complaints) with maintaining cleanliness and safety standards (inspecting facilities, ensuring litter is managed, supporting cleaning activities). This person ensures a welcoming, safe, and hygienic environment for visitors by performing tasks like litter...

You will lead agile teams to design high-quality solutions, collaborating with customer architects. Focused on developing staff and managing performance, you will also provide technical leadership and share knowledge within your team. Ideal candidates will have experience in software design, solution architecture, and public cloud platforms, and possess effective communication skills.

A leading AI Business Solutions firm in the UK is seeking a Business Development Manager for Financial Services to drive growth and establish senior client relationships. This role requires proven sales experience in Financial Services, with a focus on AI-enabled transformation using Microsoft solutions. The ideal candidate will influence industry strategy while collaborating with internal teams...