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- Customer Experience Lead
Customer Experience Lead jobs in Bournemouth
You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.
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You will champion the Voice of Buyer and ensure our plans are fueled by data, insight, and behavioural understanding.
You will be the engine force that transforms how buyers discover, shop and return. This role shapes the future of how millions of buyers experience our marketplace and creates the foundation for sustainable growth, trust and long-term loyalty.
You will define and deliver a strategy that makes it effortless and rewarding for sellers to onboard, trade, grow and thrive on our marketplace.
You will combine insight, design, commercial analysis and automation to drive simplicity, trust and measurable trading outcomes.
You will be the engine force that enables them to join, trade and scale with confidence.
You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...
Customer Sales Assistant (No Experience Required | Full, Comprehensive Training & Support to Start Your Sales Career) Immediate Starts In Central Bournemouth! (Full-time equivalent) The question is - would you enjoy representing clients in a fun, lively, well established and fully motivated sales environment Please Note: Full-time Availability is required for this role - it is not suitable ...
You will drive the adoption of modern AI frameworks, AIOps best practices and scalable cloud-native architectures.
You will do this whilst learning about new technologies and approaches, with talented colleagues that will help you to develop and grow.
You will support your colleagues and more junior developers, providing direction support as you solve challenging problems together.
Senior Product Lead – Enterprise & Commercial Location: Remote Role - (2 days amonth in the Yorkshire office) Salary: £70,000pa + Benefits I am looking for a senior product leader to take ownership of a large-scale Enterprise and Wholesale product portfolio within a complex, regulated, technology-led environment. This is not a delivery-only or incremental optimisation role - it's about shaping...
My client is recruiting an Information Security Lead to take full ownership of information security governance, risk management, and audit readiness across the organisation. This role is responsible for ensuring the business remains continuously compliant while enabling teams to operate quickly and securely in a regulated environment. The successful candidate will lead the information security...
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global...
Principal Grafana Network Analytics Engineer Edinburgh, UK | Fully Remote (UK-based) Engineering | Cyber Security £95,000 & Benefits Ever wanted your dashboards to actually defend the internet? This role does exactly that. I’m recruiting on behalf of a high-growth cyber security technology company that protects some of the world’s most critical online services from large-scale DDoS and...
Optometrist Leading National Optical Retailer Location: Castlepoint, Bournemouth Salary: Up to 70,000 DOE Employment Type: Full-Time Hours: 40 hours per week An excellent opportunity has become available for an Optometrist to join a well-established, nationally recognised optical retailer based in Castlepoint, Bournemouth. Youll work closely with the Dispensing Optician Manager, supporting...
Role: Principal Electrical Engineer Location: Devonport(Hybrid role requiring onsite presence 2 days/month) Duration: 2 years Inside IR35: Umbrella About our Client: Our client in Devonport is a leading engineering and maritime organisation specialising in the maintenance, repair, and overhaul of naval vessels. The site operates with a skilled workforce across mechanical, electrical, and...
You will drive the technical evolution of the clients AI-first platform and serve as their resident AI expert.
You will be a core software engineer architecting the complex systems that make AI useful in production, splitting your time between crafting complex AI processing architectures and hands-on data/backend engineering, with the rest spent doing whatever is needed to ship.
Optometrist – Leading National Optical Retailer Location: Castlepoint, Bournemouth Salary: Up to £70,000 DOE Employment Type: Full-Time Hours: 40 hours per week An excellent opportunity has become available for an Optometrist to join a well-established, nationally recognised optical retailer based in Castlepoint, Bournemouth. You’ll work closely with the Dispensing Optician Manager,...
You will champion the Voice of Buyer and ensure our plans are fueled by data, insight, and behavioural understanding.
You will be the engine force that transforms how buyers discover, shop and return. This role shapes the future of how millions of buyers experience our marketplace and creates the foundation for sustainable growth, trust and long-term loyalty.
You will be surrounded by opportunities, but you must stay focused, prioritise ruthlessly, and thrive in a constantly evolving environment.
You will lead a remote team and partner closely across all aspects of our business to ensure our customers, both buyers and sellers, feel confident, supported and valued at every interaction.
A leading eCommerce platform in the UK seeks a Head of Customer Response to lead a remote team in transforming customer support. This role involves strategic oversight of buyer and seller interactions, ensuring high-quality resolutions, and utilizing technology for operational excellence. The ideal candidate has a proven track record in digital transformation within high-growth environments....