Customer Experience Designer jobs in Edinburgh

ABOUT USStrathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has...

Customer Experience Host £29,032 Permanent (Full-Time) Edinburgh Waverley Station Various shift patterns including early, late and weekend working. This is for a Full and Part Time talent pool. Part Time salary is £14,516 inclusive of an attendance allowance of £1,909. Interviews for this are provisionally planned for w/c 23rd Ferbruary. Talent Pools – We're always looking for amazing new...

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh.This is a self-service ticketing and accreditation platform powering some of the largest and most important events in the world. Built by event organisers and developers, the business is rethinking how...

You will lead the sales team, manage performance, and foster collaboration across departments. Ideal candidates will have experience in sales leadership and a passion for customer success.

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers.

You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again.

Customer Services Inspections ManagerScotland East Region, Edinburgh, ED12 9DHCompetitive salary + attractive benefitsAt Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create...

Job Title: Service Designer Contract Length: 6 months (potential extension) Hybrid Working: Our client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are investing heavily in digital platforms, services, and people to deliver seamless, multi-channel experiences that meet the needs of...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will work closely with a project leader, their Australia studio, clients, and project partners, coordinating across time zones to ensure seamless project delivery. This is an exceptional opportunity to take ownership of high-profile projects, delivering innovative design solutions while leading multidisciplinary teams and nurturing client relationships.

You will champion the culture, inspire the team, and ensure the hotel remains a destination for both locals and travellers seeking authentic, memorable stays. ResponsibilitiesLead all hotel operations to deliver outstanding guest experiences. Drive commercial performance, including revenue, profitability, and cost control.

You will be responsible for generating sales and providing a positive shopping experience. Core duties include greeting customers, maintaining store standards, and meeting sales goals. The ideal candidate should have excellent communication skills, previous retail experience, and the ability to work flexible hours.

A leading financial mutual in Scotland is seeking a Customer Representative for their branch in Corstorphine, Midlothian. This permanent, full-time position involves providing exceptional support to customers across various channels while working as part of a team. The successful candidate will engage directly in transactions, assist with product applications, and ensure a top-notch banking...

Customer Experience Manager - Scotland We’re working with one of the UK’s fastest-growing space technology innovators, a company that’s literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer...

A leading retail company in the United Kingdom is seeking a UK Stock Assistant to join their team at Fort Kinnaird Retail Park. The role focuses on customer engagement, teamwork, and operational excellence to create a positive shopping experience. Ideal candidates should be detail-oriented, passionate about retail, and possess excellent communication skills. The position offers competitive pay,...

A leading mobility solutions provider is looking for a passionate Customer Experience Specialist in Edinburgh. The role includes providing top-tier support to customers, managing calls from resolution to delivery while embodying a sense of empathy and understanding. You'll enjoy a strong emphasis on work-life balance with a hybrid work arrangement, competitive salary, and numerous benefits...

A global mobility leader is seeking temporary Customer Service Representatives based at Edinburgh Airport. The role involves greeting and assisting customers with vehicle rentals, processing agreements, and ensuring a great rental experience. Ideal candidates have excellent communication skills and prior customer service experience. Flexibility is required for shifts across the week. Join a...

Your newpany This prestigiouspany based in Edinburgh requires a self-driven Customer Experience Administrator to join their dynamic business on a temporary basis. Your new role Key responsibilities include: - Handle customer cancellation requests with care and efficiency. - Update customer accounts and process standard change of details requests. - Proactively raise any issues with your team...

Salary: From £35,000 Location: Edinburgh Longstone Store, Edinburgh, EH14 2ER Contract type: Permanent Business area: Retail Closing date: 30 January 2026 Requisition ID: 400045587 Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the...

Job Title: Service Designer Location: Edinburgh Salary/Pay Rate: C£600 per day via UmbrellaContract Length: 6 months (potential extension)Hybrid Working: On-site twice per week (Wednesday & Thursday)About the OrganisationOur client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are...