Customer Experience Consultant jobs in Reading

You will be the go-to person for insight into customers sentiment - You’ll deliver change to enable us to become a customer-first organisation - You’ll provide the business and customer team with lessons learned for to inform continual improvement amongst colleagues

Role Title: Project Manager (Fire Detection & Suppression) Dept: Projects Reporting To: Operations Manager Salary: Competitive + Company Car/Allowance Role Purpose: The Project Manager is accountable for the successful delivery of fire protection system projects from initial planning through to final handover. This includes ownership of project scope, scheduling, budgeting, quality, safety,...

Job Description Centre Experience & Commercial Manager?? Reading – brand new building by the station?? Permanent | £40,000–£50,000 + OTE up to £60,000Step into a leadership role where every day blends strategy, service, and sales. This is your chance to run a brand-new, premium workspace destination in the heart of Reading — a hub where energy meets excellence, and customer journeys are as...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Centre Experience & Commercial Manager Are you a confident site leader with strong commercial instincts and a passion for delivering standout customer experiences? Do you enjoy owning a P&L, leading teams, and turning vibrant spaces into profitable, high-performing centres? If so, this is a role where you can truly make your mark. About the Company Our client is a well-established provider of...

You will remove obstacles, provide support, and are empowered to “do the right thing. ” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES

You will be working closely with the field teams within the Region to create, implement and execute a customer plan designed to improve CMEX / CSAT and reduce complaints. Frequently refreshing the plan to ensure the activities are focused, dynamic and forward-looking.

Customer Relations Administrator Location: Hybrid (minimum 2 days per week in Reading) Salary: £24,000 Contract: 12 month FTC Travel: Must drive and have access to a car (no public transport access) FIND is partnering with one of the UK’s largest and most established training providers, an Ofsted Grade 2 organisation with over 30 years’ experience. This role sits within a high-profile...

Head of Customer Success (Director level) - Permanent - Mobile Telecoms Infrastructure Greater Reading Area - 3 days/week in office We’re looking for a senior, commercially minded leader to build and lead a high-impact Customer Success function across a fast-growing New Business portfolio. This role owns the end-to-end customer journey — from onboarding and delivery through to handover into...

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leader to inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences. What Youll Do - Lead & Motivate: Coach and develop a team of Contact Centre Advisors to achieve individual and team performance targets. -...

You will get full training so that the advice that you give is a genuine solution to a problem. The team is international and very well thought of within the business.

You will support car dealerships in Sweden and Norway and will be the frontline representative of the company.

Job Description Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: - 30 days holiday (including bank holidays) - Company pension scheme - Employee discount scheme - Funded Summer and Christmas events - Cycle to Work Scheme - Discounted car hire rates Are you looking to start a career or looking to retrain?...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A leading car leasing company in the UK is seeking a Sales Operations Executive to manage inbound and outbound customer interactions and ensure exceptional service delivery. Increase your chances of an interview by reading the following overview of this role before making an application. The ideal candidate will have experience in a fast-paced administrative or customer service role, with...

This is a fantastic opportunity for a DUTCH-speaking candidate who enjoys customer care and is looking to grow within a supportive and well-established company. The role is based in the Reading area, and full training will be provided. It’s ideal for someone who is passionate about helping customers, enjoys working in a friendly team, and is looking for a long-term career path with progression in...

Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop. As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers have a positive experience from initial onboarding interactions to post-purchase support and...

You will remove obstacles, provide support, and are empowered to “do the right thing. ” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES

You will get full training so that the advice that you give is a genuine solution to a problem.

You will support car dealerships in Sweden and Norway and will be the frontline representative of the company.