Customer Experience Consultant jobs in Derby

You will bring a strong track record of creating customer-focused cultures, using data and insight to drive decision-making, and delivering tangible improvements in customer satisfaction.

You will be an innovative and inspiring leader who thrives in complex, fast-paced environments, comfortable balancing operational delivery with strategic vision.

Head of Customer/Client Experience Scotland, open to multiple locations Are you a dynamic, data-driven, and relationship-focused Client Experience expert, looking to shape and deliver a world-class customer journey that drives loyalty, satisfaction, and long-term value? My client, a fast-growing professional services firm in Scotland, has created a new role to support their clients by ensuring...

About us BridgePro is a dynamic, independent product and procurement services company based in the UK. We specialize in producing and retailing premium, eco-friendly kitchen appliances — including our flagship air fryer ovens — designed to enhance everyday life through innovation, efficiency, and affordability. Customer satisfaction is at the heart of everything we do. We pride ourselves on...

Delegate Relationship Executive – Custom Events & Signature Experiences Location: Remote (UK-based) with occasional team meet-ups Salary: £27,000–£29,000 base DOE + uncapped commission OTE: £55,000+ realistic in Year 1 Reports To: Head of Custom Delegate Acquisition Job Type: Full-time, Permanent About Rela8 Group Rela8 Group delivers high-impact executive networking experiences for the...

You should have experience in General Insurance and previously have handled at one FCA & PRA Authorisation. Also as their first UK hire, you should have an entrepreneurial approach to help drive this important expansion for the Group. Immediate start if possible. NB Whilst remote, need to be a uk citizen able to attend the odd meeting in London if ever needed.

Senior Dynamics 365 (D365) Functional Consultant - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). - Clear Progression Path (promotions and salary/performance reviews within the first 12 months). - Fully Remote Working (UK wide). - £75,000-£80,000 Base Salary + Company Benefits. - Paid technical development (certifications and training...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Junior-Mid Level Node.js Software Engineer (Must have prior government experience) 12 month fixed term contract The Company At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration,...

Role: Lead UX/UI Designer Rate: Up to £700 p/d – Via Umbrella Location: East Midlands HQ – Highly Remote – 1 day p/cm on site Duration: 6 months This role sits at the intersection of design, product, and technology. This venture redefining how professionals manage their wealth. As an Experience Designer, you’ll be responsible for crafting seamless, emotionally intelligent, and data-informed...

Job Description: - We’re looking for a Senior UX Designer to turn efficiency opportunities into impactful user experiences. You’ll work in the early discovery phase, visualizing ideas and designing concepts that make complex workflows simpler and smarter. Responsibilities: - Translate inefficiencies into user-level design opportunities. - Create conceptual mockups, storyboards, and user...

📍 Flexible, virtual role in the United Kingdom preferred or Europe possible | Global travel required ✈️ Role Purpose Create, curate, and deliver exceptional conference programmes for APEX and Future Travel Experience (FTE). Identify leading topics, recruit expert speakers, and shape sessions that deliver insightful, high-quality content advancing the global air travel experience. 🏢 About APEX...

Trainee Service Technician to deliver and maintain products, working Tuesday to Saturday. Includes product setup, repair, and customer support.

About Cloud Assess Cloud Assess is a leading provider of training and assessment solutions tailored for operational and vocational education. With our Learning Management System (LMS) for Frontline workers, we empower organisations to upskill teams, maintain compliance, and improve workforce capability efficiently. Our solutions are trusted by globally recognised brands such as Oxfam, Komatsu,...

You will be a true Brand Ambassador who will be able to interact easily with a variety of customers.

You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes.

CUSTOMER ONBOARDING SPECIALIST Business Community: Education & Training, supporting the UK, EMEA, and North America Location: UK Remote Reports to: Training Manager This is an exciting opportunity to join and be the first UK based Customer Onboarding Specialist! You’ll bring your passion for providing exceptional customer experiences to our customers, and play a pivotal role in our...

Role: Customer Success Manager Type: Permanent Salary: Up to £70,000 per annum, depending on experience Travel: Remote with travel every 2-3 weeks to Lanarkshire and surrounding areas iO Associates are delighted to be supporting a digital health company on their search for a Customer Success Manager. This is a fantastic opportunity for someone with a clinical background who has transitioned into...

IGT Solutions - Director of Sales & Customer Success IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to...

You will work alongside our Senior Professional Services Manager to take on specific duties for client implementations. Initially we envisage these duties to be in a supportive role, but increasing in responsibility as you develop your abilities and knowledge.

Full Stack Node.js Developer – Must have previous government experience 12 month fixed term contract Remote with ad hoc travel The Company At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around...

Atlassian Specialist (With Devops experience) Must hold active SC Clearance Inside IR35 6 month contract Remote with ad hoc travel to London The Company At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is...