Customer Experience jobs in Cheltenham

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading fashion retailer in Cheltenham is seeking a Style Advisor to provide an exceptional customer experience. This role involves engaging with customers, promoting premium products, and maintaining high visual merchandising standards. The ideal candidate will be reliable, customer-centric, and possess excellent communication skills. Full training and ongoing support will be provided to help...

You will recruit and develop the management team, ensure exceptional customer service, and promote a store culture that inspires creativity. Candidates should have management experience in retail, strong leadership skills, and a focus on customer satisfaction. Competitive perks include employee discounts, life leave, and development opportunities.

A leading automotive retail company in Cheltenham is seeking a motivated Service Manager to lead their service department. The ideal candidate will manage operations to maximize performance and ensure exceptional customer care. Responsibilities include team management, planning sales targets, and maintaining high service standards. Candidates with a background in the motor trade will thrive in...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will be responsible for managing performance, delivering on sales targets, and ensuring compliance with industry standards. The ideal candidate will have proven experience in a senior hospitality role, strong leadership skills, and a natural passion for customer service.

A major fashion retailer is seeking a Concession Manager for their Cheltenham location. The ideal candidate will have extensive experience in retail operations, budgeting, and people management. You'll be responsible for achieving sales goals, fostering a positive customer experience, and leading the training and development of store personnel. This role requires strong communication skills and...

A popular Italian restaurant in Cheltenham is seeking a Duty Manager to lead service and support the team during busy shifts. The ideal candidate will have experience in hospitality, strong communication skills, and the confidence to lead effectively. The role offers competitive pay, tips, and growth opportunities in a supportive, team-oriented environment. Join a business that values pride,...

A leading retail company in Cheltenham is seeking a Store Manager to develop store culture and achieve strategic goals. The role involves recruiting and training managers, overseeing customer service, ensuring operational excellence, and maximizing sales. Candidates should have experience in a fast-paced retail environment and a strong understanding of team dynamics. This position offers a...

Join Thérapie to gain incredible earning potential and fast-track your career as a Client Experience and Sales Specialist! Offer expert consultations, guide clients on their beauty journey, and enjoy amazing commission opportunities. Grow professionally in a fast-paced, rewarding environment where your success and development are always supported. About the Role Thérapie Clinic is the...

A luxury retail destination in Cheltenham is seeking a Retail Manager for its Fashion department. The ideal candidate will be a dynamic leader, skilled in delivering exceptional customer experiences and driving commercial results. Responsibilities include leading the team, performance coaching, and leveraging data analysis for strategic decisions. Benefits include a competitive bonus, generous...

A luxury retail brand in Cheltenham is seeking a passionate Sales Consultant to deliver exceptional customer service. The role involves providing detailed product knowledge and creating personalized experiences through services like fragrance consultations. Ideal candidates will demonstrate excellent communication, confidence, and a flexible approach to work, all while upholding high grooming...

A leading event security provider is seeking Event Stewards at Cheltenham Racecourse. This role involves providing exceptional customer service and ensuring the safety of attendees throughout various events in the 2025/2026 season. Ideal candidates should possess good communication skills and a proactive attitude, with a commitment to training and a flexible work schedule. Pay rates start at...

Customer Service Executive Location: Cheltenham Salary: £27,000 - £30,000 Contract: Permanent | Full-TimeWe are working with a well-established, people-focused business in Cheltenham who are looking to recruit a Customer Experience Executive to join their growing team. This is an excellent opportunity for a customer-centric professional who enjoys being the key point of contact for clients and...

You will be responsible for driving performance, coaching staff, and enhancing the customer experience while optimising sales. Ideal candidates will have leadership experience and strong organisational skills. Primark promotes a people-first culture and offers a dynamic work environment with opportunities for growth.

Job: Customer Service AdvisorSalary: £28k–£32kArea: CheltenhamGreat with people and passionate about delivering top-tier service? Let’s talk!We are seeking a Customer Service Advisor to join a friendly and professional team of 10 technicians and 4 office staff within a prestige-approved bodyshop group. This is a fantastic opportunity to join a company where your communication skills and...

Customer Success ManagerUp to £40,000 basic + performance bonus (Depending on experience)Cheltenham / Work from home Monday & FridayThe i2i Snapshot * Working with one of the most exciting Ai powered platforms who are supporting some of the biggest brands in the UK * Modern office space in central Cheltenham * Opportunity to earn on top of your basic salary through growth of existing accounts and...

A reputable construction firm based in Cheltenham is looking for a Customer Service Executive to join their team on a full-time permanent basis. This role involves managing customer inquiries, processing orders, and ensuring customer satisfaction. Ideal candidates should have proven experience in customer service, excellent communication skills, and a proactive approach. The position offers a...