Customer Experience Assistant jobs in Wales

Biocatalysts is comprised of 4 companies, headquartered in Cardiff (Wales, UK) and co-located in Nieuwkuijk (Netherlands), Tampa (Florida, USA) and Ascheberg (Germany). Brought together as an integrated Bioproducts Division in October 2023, it is a wholly owned subsidiary of BRAIN Biotech Group, based in Zwingenberg (Germany). We serve customers globally in markets such as food, baking, beverage...

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Market Street and Cafe departments, preparing our high quality in store products. We want all our customers to have the best experience possible. These roles will involve working...

Whether you're studying, parenting, or just looking for more balance, this role gives you the freedom to change your availability each week – all while being part of a team that helps people enjoy the outdoors. If that sounds like the kind of flexibility you're after, you might be just who we're looking for. We're hiring Sales Assistants to: - Give friendly advice to customers - Get full...

We are currently looking for a Customer Experience Hub Assistant to join our dedicated Customer Contact Team, where you will provide a courteous and efficient service to customers on a range of front line customer service issues. Working as part of a busy and committed team, delivering professional services to residents and providing administrative support to colleagues within the...

You will join a company that values its people and provides opportunities for career advancement.

A major catering and facilities management firm in Pembroke Dock is seeking a Retail Assistant to provide exceptional customer service on a part-time basis, contracted for 25 hours weekly. The ideal candidate should have a passion for outstanding service, excellent communication skills, and the ability to work under pressure. Key responsibilities include serving customers, handling cash, and...

We are currently looking for a UX / Product designer that will be responsible for building a clean and effective user experience for our customers. Living proof that a people-focused culture creates success, Creditsafe is a company that’s built differently. With embodied values, an open and pioneering approach, and a focus on people, over the last 25 years we’ve gone from a market outsider to a...

Job Title: Client Experience Specialist Location: Wrexham Remuneration: £28,000 - £30,000 pa Contract Details: Permanent Our client is on a mission to deliver exceptional client experiences - and they need YOU to make it happen! If you’re passionate about helping clients succeed, love problem-solving, and thrive in a fast-paced environment, this role is for you. Responsibilities: - Become...

At Nidec Drives, our values and behaviours are the foundation for creating a great culture to support business success.We are looking for exceptional people who turn ambitions into actions, and we believe everyone has the potential to succeed.Achieve your dreams with Nidec Drives – apply today!Nidec will offer a host of opportunities for growth, varied career paths, exciting challenges, and a...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

We are currently looking for a UX / Product designer that will be responsible for building a clean and effective user experience for our customers.Living proof that a people-focused culture creates success, Creditsafe is a company that’s built differently. With embodied values, an open and pioneering approach, and a focus on people, over the last 25 years we’ve gone from a market outsider to a...

Customer Experience Advisor | S | Retail Banking | Carmarthen BranchCountry: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s...

You will be the first point of contact for the organisation, working closely with both customers and colleagues to deliver excellent customer service and administrative support.

You will need resilience and an ability to manage challenging situations as this role will handle complaints calls, and navigate challenging behaviour from callers.

A retail company in Cardiff is seeking a team member to support store management by enhancing customer experience and contributing to a creative store environment. Responsibilities include engaging with customers, assisting in operational tasks, and supporting merchandising efforts. Ideal candidates should possess strong communication skills and an interest in the brand, while previous retail...

Customer Experience AdvisorLocation: CardiffSalary: Up to £28,000 basicEmployment Type: Full‑time, PermanentProgression: Clear scope for future development within the businessOverviewUnify HQ are recruiting on behalf of our client, a leading organisation delivering retrofit and energy‑efficiency projects for social housing providers, local authorities and funded schemes.They are seeking a...

You will manage store operations, ensuring exemplary customer service and team motivation. This position is perfect for those eager to advance their retail career, offering training and opportunities for personal growth. Employees benefit from holiday leave, toy discounts, and flexible payment options, contributing to a rewarding work environment.

An established online marketplace in St Asaph is seeking an experienced Customer Support Manager/Head of Support to lead its customer support function. The successful candidate will deliver an excellent experience for consumers and service providers while ensuring compliance with UK consumer protection laws. Responsibilities include team leadership, operational excellence, and continuous...

A leading hair and lifestyle company in Penarth is seeking a Customer Service Officer. The role involves managing appointment scheduling, engaging clients to recommend and sell products, and operating the Point‐of‐Sale (POS) system. Candidates should have strong communication skills, a client-centric mindset, and previous experience in retail or luxury service. A warm personality and multitasking...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.