customer contact agent jobs in Gateshead

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like...

CompanyWe’re delighted to be supporting our client, a fast paced, customer focused contact centre, as they look to recruit an experienced Operations Manager to lead their Customer Service function. This role is ideal for a hands on leader who thrives in a dynamic environment and knows how to get the best from people. RoleLead day to day customer service operations to hit service, quality, and...

You will be an experienced leader with a proven track record in leading teams and getting the best out of colleagues to drive service excellence.

You will provide your team with clear objectives and develop them in their ability to deliver excellent customer service across a wide range of queries and problems.

You will own the UK market from the first touchpoint to the final signature, selling directly to CTOs, Heads of QA, and Engineering Leaders.

You will be directly responsible for helping to achieve DXC contractual obligations to our client by ensuring the achievement of Service Levels and Key Performance Indicators.

You will be working 37.5hrs a week, covering between 8am – 8pm Monday to Friday, 9am – 6pm Saturday & Sunday on site at the Newcastle Contact Centre in DXC Mercury House.

As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment.KEY DUTIES * Respond to customer queries via phone, email, or digital ticketing systems * Provide basic IT support and guidance for common...

You will be working 37.5hrs a week, covering between 8am – 8pm Monday to Friday, 9am – 6pm Saturday & Sunday on site at the Newcastle Contact Centre. - You are not expected to work Bank Holidays as the site does not open on these days. - Shifts are scheduled within a 6-week rotation so that you can plan around shifts with plenty of notice.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonusesHourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in roleStart date: February 2026 onwards *Please note, the shift pattern for our February intake will be working 12 hour shifts over 3 or 4...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET )Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonusesHourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in roleStart date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.