customer communications manager jobs in Solihull

ABOUT THE ROLE As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping....

BAM UK & Ireland is recruiting an Head of Customer Relations to join the Facilities Management team.As the Head of Customer Relations, you will lead BAM FM’s customer growth and engagement strategy, strengthening our market presence and driving sustainable expansion across public and private sectors. This role builds high-value relationships with clients, internal stakeholders, and industry...

You will act as a strategic and trusted partner to our customers, guiding them through onboarding, software rollout and issue resolutions to drive retention and satisfaction. By proactively identifying opportunities for growth and addressing risks, you'll play a key role in supporting customer account expansion and ensuring we provide an excellent service.

You will need to bring experience in:

You will manage complex cases, support staff through 1-1 supervision, and work collaboratively with internal and external partners to deliver positive outcomes for residents and communities. This role will also contribute to organisational transformation, supporting the review and rewriting of policies and procedures to improve consistency, service quality, and performance.

Senior Branch Manager Location:Shirley Branch Salary:£35,000 - £44,000 per annum Contract:Permanent Hours:35 hours per week (09.00 17.00, Monday Friday / 09.30 - 12.30 Saturday) Were made for each other At the West Brom, we know solid futures dont happen overnight. So, whether our customers are looking to own their first home or have savings they can rely on, well do everything we can to...

Job Title: Customer Service Duration: Temporary Job Type: Full Time, 37.5 Hours Location: 2 Prince's Way, Solihull, B91 3ES Length of contract: 3 Months Pay Rate: £14.70 Start Date: TBC Hours: 9am - 5pm Mon - Thu & Fri 9am - 4.30pm Hybrid: 1 in the office 4 days from home (Monday in the office but may defer on occasions)About the RoleThe Smart Metering Operations Advisor will work within the...

Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators •...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to...

Operations Manager - Leisure Facility, Solihull Salary: Circa £30,000 Hours: Full-time Are you an Operations Manager seeking a new challenge, or a skilled Duty Manager ready to step up? We're looking for an ambitious, motivated leader to help drive the success of our large multi-facility leisure centre in Solihull. As Operations Manager, you'll take a senior role supporting the General Manager...

Job Description About us Founded in 2005, TXO is the global partner for the entire technology lifecycle. We help industries optimize, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reduce costs, minimize waste, and maximize impact. We help companies worldwide increase efficiency, control costs, and achieve environmental goals. By applying circular...

Customer Service Advisor needed in Solihull, £13.47ph PAYE – Reference: 452171 Fully on-Site Working hours: 37 hours, 9 – 5 and 9 – 4:30. Can be flexible with 4 days, etc The post holder is a member of the Connect Customer Contact Service which handles a diverse range of enquiries, via face to face, incoming and outgoing telephone calls, emails, live chat and Short Message Services (SMS).To...

Job Description Robert Walters - Management Accountant - Permanent - Hybrid - Solihull - £60,000 per annum Our client, a well-established and growing business based in Solihull, is seeking a Management Accountant to play a key role in delivering high-quality financial insight across the organisation. This role offers exposure to senior stakeholders, involvement in project and commercial...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

We are recruiting for a Neighborhood Services Manager: Key Responsibilities: - Leadership & Team Management - Tenancy & Neighbourhood Management - Management of Anti-Social Behaviour - Performance & Service Quality - Partnership & Stakeholder engagement Qualifications and experience: - A relevant housing qualification (e.g. CIH) or working towards a housing qualification - This position is a...

Pay: £26,000.00 per yearJob Description:Hours 9am to 5pm Monday to Friday - This is a temporary role for Sick cover. IMMEDIATE START.My client is currently seeking to recruit an experienced Customer Service Advisor to work in their very busy team, with you being the primary point of contact for their customers, providing day to day support through inbound and outbound customer calls.They are a...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

You will act as the primary point of contact for hospitals and internal stakeholders, ensuring accuracy, efficiency, and a positive customer experience in a fast-paced, deadline-driven environment. This role will be an Office Based in our lovely Solihull office.

You will be x hiring, rehiring and sourcing equipment from third party suppliers.

You will be resolving any queries or claims as the customer service coordinator that arise in a professional manner, ensuring all paperwork is completed and up to date.

You must have worked within a fast paced, high volume calls / emails environment.

Role: Customer Service ExecutiveContract: PermanentLocation: Shirley Solihull B90Salary: To be discussed dependent on experienceBenefits: Monthly commission, 25 days holiday plus Bank Holidays and free onsite parkingWe are working on behalf of an award winning and thriving organisation who is seeking to recruit an experienced Customer Service Executive. As a Customer Service Executive, you will...

About this opportunity Credit and Collections is one of our critical teams at the company and we are looking for a Credit and Collection colleague who will perform internal, as well as external, order to cash activities to provide operational/business support to external and internal customers for the company’s products and services. One of the main responsibilities of this role is to mitigate...