customer communications manager jobs in Radcliffe

Customer Oversight Manager Commercial Insurance | Markerstudy Group UK-wide (with travel to key offices as required) Permanent The opportunity: We're looking for a Customer Oversight Manager to lead and strengthen customer outcomes across Markerstudy's Commercial business. This role combines hands-on leadership with strategic oversight, covering quality assurance, complaints, training and...

Senior Account ManagerReady for a change and want to make a real difference? OTE 80K Company DescriptionUltra LEDs is more than just a supplier of world-class LED products; we focus on being a reliable partner in delivering bespoke lighting solutions. Our efficient ordering process, next-day delivery, and consistent stock availability ensure smooth project execution. For complex projects, our...

Role Purpose Drive the development and delivery of loyalty and advocacy programmes that build deeper relationships with our customer base, increase advocacy, and support commercial objectives. Work in cross-functional squads to ensure loyalty initiatives are integrated across the business. Main Responsibilities Design and implement loyalty programmes and advocacy initiatives that drive...

This vacancy is due to the retirement of the current Consultant. The post holder will join the Pennine Community Eating Disorder teams (PCEDS). The position requires providing Consultant Psychiatry input and clinical leadership to the two Community Eating Disorders Hubs. The South Hub team covers Stockport, Tameside & Glossop, while the North Hub team covers Bury, Oldham and Rochdale...

Senior Consultant – Market Access/Value Communications - UK/London/remote - Reputable Healthcare Consulting firm Join a multi-award-winning organisation known for its collaborative culture and people-first values. This is a place where your development is taken seriously, your voice is heard, and your wellbeing is prioritised through a thoughtfully designed benefits package that helps you...

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere...

You will be responsible for resolving queries where possible, handling complaints professionally, and ensuring customer satisfaction. Key Responsibilities: - Serve as the primary contact for customers and key clients. - Manage inbound and outbound calls, emails, and live chat inquiries.

You will be the first point of contact via telephone, email, and webchat, helping to triage cases to ensure that animal welfare is always prioritised.

You will gather key information to help prioritise the most urgent cases, working closely with our Veterinary Surgeons and Nurses to ensure critical animals are seen quickly.

You will guide new contractors through the onboarding and learning process while providing fast, accurate, and professional support to existing contractors. This role suits candidates who are detail-oriented, customer-focused, and capable of meeting high performance standards.

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers.

You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again.

You will carry out multiple duties including Order processing, Production oversight, Transport & Logistics and Invoicing.

You will provide all the relevant copies of COAs, POD, raw material collection. It will also include assisting the UK Sales Managers in following up on outstanding order volumes and other sales related tasks.

Job Description: Pensions Change Projects and Communication Manager Hybrid Working Location: Bupa Place, Salford Quays Permanent Full Time (37.5 hours per week) Salary: up to £53-£66k + fabulous Bupa benefits We make health happen At Bupa, we’re not just a health insurer – we’re a health partner. With no shareholders, our focus is always on our customers and our people. We’re here to help...

What you’ll be doing Lead on design and delivery of Contact Centre solutions for BT Business CustomersProvides end-to-end technical solution governance and ownership throughout the pre-sales, design and delivery life-cycles.Close collaboration with the customer representatives, understanding business and technical requirements.Close collaboration with stakeholders, e.g. bid, commercial, project...

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers.

You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again.

You will support media relations, drive engaging colleague communications, and help build our reputation with stakeholders as we transition from a traditional telco to a dynamic techco. Main Responsibilities Work across the Communications & Stakeholder Engagement team to deliver consistent storytelling and support with stakeholder outreach and information requests.

You will guide new contractors through the onboarding and learning process while providing fast, accurate, and professional support to existing contractors. This role suits candidates who are detail-oriented, customer-focused, and capable of meeting high performance standards.

You will be responsible for resolving queries where possible, handling complaints professionally, and ensuring customer satisfaction. Manage inbound and outbound calls, emails, and live chat inquiries. Accurately process customer requests and set up accounts. Take ownership of issues and escalate to the Complaints Team when necessary.

You will be responsible for resolving queries where possible, handling complaints professionally, and ensuring customer satisfaction. Key Responsibilities:Serve as the primary contact for customers and key clients. Manage inbound and outbound calls, emails, and live chat inquiries.

You will guide new contractors through the onboarding and learning process while providing fast, accurate, and professional support to existing contractors. This role suits candidates who are detail-oriented, customer-focused, and capable of meeting high performance standards.

You will be responsible for resolving queries where possible, handling complaints professionally, and ensuring customer satisfaction. Key Responsibilities:Serve as the primary contact for customers and key clients. Manage inbound and outbound calls, emails, and live chat inquiries.