customer centre manager jobs in Peterborough

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will effectively and efficiently demonstrate a professional approach to ensure that all interactions are managed calmly and with empathy ensuring the correct action is taken to resolve queries.

You will therefore need to maintain up to date knowledge of all services to provide excellent customer services to residents and those who access our clients services.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will also manage the day-to-day running of the service centre, ensuring efficiency, quality standards, and customer satisfaction. Responsibilities Diagnose and repair drain camera systems and associated inspection equipment. (additional training will be provided) Service and maintain a range of trenchless and drainage tools.

You will lead effective, empathetic customer communication and solve complex issues with support from stakeholders.

You will oversee the service performance of the outsourced customer care team to ensure KPIs and SLAs are achieved and a high quality of service is delivered to customers.

A leading telematics and IoT company in Peterborough is seeking a Customer Success Manager to build and maintain strong relationships with valued customers. The role involves leading onboarding efforts, managing customer portfolios, and collaborating with cross-functional teams to enhance customer satisfaction. Ideal candidates should have proven experience in Customer Success, strong...

You don’t just want to manage support, you want to own the customer experience end-to-end.If turning complex problems into loyal, long-term customers is your thing, this role was built for you.When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.At Khaos Control, that promise has powered UK retailers for over 25 years, helping ambitious SMEs and...

A leading telematics company in Peterborough seeks a Customer Success Manager to build and maintain valuable relationships with customers. This entry-level, full-time role involves onboarding, managing retention, and driving customer satisfaction through collaboration with cross-functional teams. Ideal candidates will have experience in customer success or account management, strong communication...

You will collaborate across teams to address client concerns and ensure the delivery of top-notch service. Competitive salary and benefits are offered, including a hybrid work model that emphasizes flexibility.

Customer Success Manager (CSM) , you'll be the go-to person for our most valued customers — a strategist, relationship builder, and growth champion. You'll build long-term, value-driven partnerships by ensuring smooth onboarding, proactive engagement, and tailored solutions that maximise adoption, drive growth, and prevent churn. You're someone who thrives on autonomy and loves creating impact —...

You will be provided with full training and development to give you every opportunity for success. The RoleAs a Customer Account Manager you will be involved in the whole process of providing loans to our customers.

Job title: Call Centre Advisor Department: Sopp+Sopp, First Response Team Location: Peterborough- This position is office based, you will need to live within commutable distance of the office. Hours Available: We offer a variety of shifts ranging from Monday - Friday core hours and 4 days on 4 days off. This vacancy does not work night shift. Salary: Starting from £24,570.00 Interview Date :...

You will work in a highly collaborative environment, partnering with project teams and a broad range of internal and external stakeholders to ensure robust governance, risk, cost, and change control across multiple projects and programmes. Key Responsibilities - Lead and manage the delivery of comprehensive risk management services across multiple commissions.

Optimisation Manager Markerstudy Insurance Group - Hybrid in Peterborough (open to any MSG office for internal applications) Markerstudy is one of the UK's leading insurance groups, combining award-winning digital platforms with a strong, customer-first culture. We're now looking for an Optimisation Manager to help drive measurable growth across our digital customer journeys through...

You will effectively and efficiently demonstrate a professional approach to ensure that all interactions are managed calmly and with empathy ensuring the correct action is taken to resolve queries.

You will therefore need to maintain up to date knowledge of all CKH services to provide excellent customer services to residents and those who access CKH services.

You will consultatively sell the company’s full portfolio of services and develop strategic sales plans to exceed revenue targets. - Solution Design: Collaborate with the solutions team to build technical proposals that accurately address complex client infrastructure requirements.

You will also feed back market intelligence to product teams to drive continuous improvement.

You will be responsible for building out a go to market plan, which suggests that you may have some technical knowledge of key industries & products used in:

You will need to be personable, collaborative, open and honest. You’ll build important internal relationships with customer service, product development and marketing teams.

A dynamic insurance service provider based in Peterborough is seeking a Call Centre Advisor to manage high volumes of inbound calls and deliver exceptional customer service. The ideal candidate will demonstrate excellent communication and multitasking skills. This full-time position offers a starting salary of £24,570 and benefits including 33 days holiday, a personal health cash plan, and more....

As a Customer Success Manager (CSM) , you'll be the go‐to person for our most valued customers — a strategist, relationship builder, and growth champion. You'll build long‐term, value‐driven partnerships by ensuring smooth onboarding, proactive engagement, and tailored solutions that maximise adoption, drive growth, and prevent churn. You're someone who thrives on autonomy and loves creating...

Customer Success Manager – Maternity Leave Cover ABAX Peterborough, England, United Kingdom As a Customer Success Manager (CSM) , you'll be the go-to person for our most valued customers — a strategist, relationship builder, and growth champion. You'll build long-term, value-driven partnerships by ensuring smooth onboarding, proactive engagement, and tailored solutions that maximise adoption,...