customer centre manager jobs in Cardiff

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

A leading utility partner in Cardiff is seeking a Retail Customer Operations Manager to ensure effective operation and high standards of customer service. The candidate should have a proven track record in team management and operational optimisation in a contact centre environment. Responsibilities include overseeing daily operations, addressing customer complaints, and leading improvement...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

(This is a hybrid role, and it requires travel to our Cardiff office at least once a week) We are looking for an Agile & Lean Centre Manager to shape the direction of our Agile & Lean learning programmes and act as a centre of excellence for business agility. This is an exciting opportunity to shape the future of learning and agility across the organisation. You’ll collaborate across the L&D...

You will play a key role in the delivery of one of our biggest data centre construction projects in the Nordics. The successful candidate will be based either 100% in country, or there will be significant international travel to Norway (11/3 rotations). Role accountabilities

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

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Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the...

You must be based in the UK. What You'll Be Doing

You will act as a strategic bridge between night‐shift operations and the wider business, driving operational excellence and ensuring our nocturnal service aligns perfectly with Capital on Tap's overarching goals.

Description JOB TITLE: Oversight Risk Manager Customer Communications & Financial Promotions SALARY: £65,385 - £72,650 LOCATION(S): Bristol, Glasgow, Leeds, Halifax, Chester, Birmingham, Edinburgh, Cardiff HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this...

You will develop customer relationships, provide consultative support, and leverage data insights to enhance equipment lifecycle management. The ideal candidate has experience in the product support sector with mechanical knowledge of heavy mobile equipment. This role offers a competitive salary, commission, comprehensive benefits, and opportunities for growth.

Customer Relationship Manager (Field Sales) - Territory Wales Are you ready to take your sales career to the next level? Join Covetrus, a global leader in animal health, and be part of an incredible opportunity in a high-performing territory covering Wales. This role is perfect for someone passionate about sales, animal health and customer care, with a knack for building relationships and driving...

*12 month FTC/Maternity cover* Aldermore Group – why we exist Let us tell you a bit about us We're Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it. We thrive by saying "yes" to our customers....

Overview Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a proactive and commercially driven Customer Account Manager to join our team. Responsibilities Manage and grow strategic customer...

We're Capital on Tap Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030. Why Join Us?...

Overview Job Location: Cardiff Additional Location Information: Salary: £44,762 Contract type: Permanent Posting End Date: 02/02/2026 At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment...

You will play a key role in delivering one of our biggest data‐centre construction projects. The role may be based in the country or require significant international travel to Finland. Role accountabilities Manage the HV electrical packages of hyperscale data‐centre construction projects, taking projects through pre‐construction, construction, and close‐out/fit‐up.

Overview We're Capital on Tap. Capital on Tap was founded with the mission to help small business owners and make their lives easier. We provide an all-in-one business credit card and spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030. Why Join...

You will play a key role in delivering one of our biggest data centre construction projects in Finland. You can be based either 100% in country, or there will be significant international travel to Finland. Role accountabilities You'll be responsible for managing all stages of hyperscale data centre construction projects, taking projects through pre-construction, construction, and close out/fit-up.

A leading fintech company in the UK seeks a Night Shift Operations Manager to oversee customer service for both UK and US markets. The successful candidate will lead a dedicated team, ensure the highest standards of service, and drive operational excellence. Candidates should have strong team leadership skills and experience in customer service processes, with flexibility in shift patterns....