Customer Care Team Leader jobs in Antrim County

You will manage day-to-day operations, coach and mentor your team, and implement strategies that enhance customer satisfaction, loyalty and long-term retention. Working closely with key business units, you will play a pivotal role in driving continuous improvements in customer experience while supporting overall commercial performance.

Job Description Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for...

About the job Location: Glengormley, Northcott Contracted Hours Available: 12 We're on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to...

Job Summary: The Team Leader is an integral part of the support team, responsible for meeting the practical, physical, and emotional needs of the individuals we support within the service. Through a key worker system, they will design individual support programmes and coordinate the delivery of these packages by a group of Support Workers and themselves. About The Role Key Accountabilities -...

The Vacancy Location: Mallusk, Newtownabbey Shifts Available: Full-time (3 Shifts per week - 13 hour shift pattern) Salary: £30,744.48 - £33,441.72* Make a Difference in Learning Disability & Trauma Support. Join Our Team at Mallusk! Are you looking for a rewarding role where you can make a real impact in the lives of individuals with intellectual disabilities and complex needs? Mallusk is...

You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.

You will be part of a business supporting defibrillator installations and school sports days.

You must have a proven background in IT Sales and IT managed services or Cyber security sales.

You will be responsible for your own sales targets - Monitor CRM activity and ensure accurate pipeline management - Run team huddles and team meetings to drive focus and energy Performance Management

Customer Care Supervisor - Permanent, Full Time Are you passionate about fashion, customer experience, and team leadership? We're looking for a dedicated and engaging Customer Care Supervisor to join a growing retail brand known for its commitment to quality and style. This is an exciting opportunity for someone with a background in fashion or lifestyle retail who takes pride in delivering...

A leading social care provider in Northern Ireland seeks a Bank Team Leader for its locations in Belfast. The role involves ensuring compliance with contractual requirements, developing personalized care plans, and mentoring a support team. Ideal candidates will have a Level 3 qualification in health & social care, effective communication skills, and experience in supporting individuals with...

Shift Leader Newtownabbey United Kingdom to £12.41 Full Time Permanent 2026-01-26T00:00:00 Customer Service Enjoy customer interaction Positive attitude Teamwork At Caff Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. As a Shift...

SoftwareEngineering Team Lead- Northern Ireland A fast-growing technology company specialising in AI-driven insights and automation is seeking an Engineering Team Lead to join its engineering function. This organisation builds scalable, cloud-based products used globally and places strong emphasis on engineering quality, security and innovation within a high-growth environment. The Role: The...

You will help manage the work allocation across the wider group

You will help (and lead) projects and initiatives that impact the wider group

You will participate in internal/external Audits and Quality checks

You will ensure that the team works efficiently towards meeting all targets and that management protocols for the team are held (e.g. regular team meetings, 1:1s, performance reviews etc)

You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes.

You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs.

AvetixCyber is delighted to be partnering with a scaling cybersecurity vendor with their expansion throughout EMEA and APAC. They're looking to hire an experienced Sales Engineering Leader to build, implement, and lead a best-in-class Sales Engineering strategy across the EMEA region. This role will be responsible for developing a high-performing regional SE function that partners closely with...

The Vacancy Location: Mallusk, Newtownabbey Shifts Available: Flexible Contract Type: Contract for Services Hourly Rate: £15.16* per hour Make a Difference in Learning Disability & Trauma Support. Join Our Team at Mallusk! Are you looking for a rewarding role where you can make a real impact in the lives of individuals with intellectual disabilities and complex needs? Mallusk is a 24 hour...

You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.

You will be part of a business supporting defibrillator installations and school sports days.

Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational...

Shift Leader Belfast United Kingdom to £12.41 Full Time Permanent Customer Service Enjoy customer interaction Positive attitude Teamwork This store operates between 4:30am and 10pm At Caff Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for...

Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational...

Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational...