customer care representative jobs in Edinburgh

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will lead the sales team, manage performance, and foster collaboration across departments. Ideal candidates will have experience in sales leadership and a passion for customer success.

A customer service agency in Edinburgh is seeking a Claims Customer Service Representative to manage calls regarding life assurance and pensions. This role requires demonstrable experience in claims, empathy in customer interactions, and a strong understanding of pension products. The agency offers a competitive salary, no weekend work, and extensive benefits, ensuring you have the support you...

A leading travel agency is looking for a Remote Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to client inquiries, assisting with bookings and changes, and providing destination information. The ideal candidate has strong customer service experience and excellent communication skills. This position offers a fully remote work...

Description Customer Care Associate Full Time 37.5 hpw – Permanent Contract Location : Edinburgh Hybrid Working : (post training) We believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time Start Date – May / June 2025 The closing date for applications to these vacancies is Wednesday 23rd April 2025 At...

Overview McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to...

You will be responsible for securing the venues, staff and visitors for our customers.

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Job Description Do you want to give meaning to your career and play a key role in a fast-growing company, certified Great Place To Work®, and innovating to improve patients’ health? Join us at Urgo Medical as Territory Manager - Advanced Wound Care! Who is Urgo Medical? Are you looking for a company where your work has meaning, where you can make a real impact and learn every day? At Urgo...

A leading global travel service provider in Edinburgh is seeking a French Speaking Customer Service Advisor to provide exceptional service to customers via phone, chat, and email. This full-time role offers a salary of £24,800 plus additional incentives and a supportive working environment. Candidates should have customer service experience, be fluent in French and English, and possess strong...

A leading automotive service provider is seeking a Service Advisor at their branch in Edinburgh Seafield. The role involves managing customer requests related to service and vehicle repairs while ensuring an excellent experience for clients. Ideal candidates will have strong customer service skills, computer literacy, and the ability to multitask in a busy environment. Benefits include 33 days of...

A municipal authority in Edinburgh is seeking a motivated individual for the Business Support Administrator position within Building Standards. This role involves providing administrative support, managing sensitive information, and contributing to a seamless development consent process. Candidates should possess strong problem-solving abilities and proficiency in Microsoft applications. The...

We are IMPRESS. We believe everyone deserves a smile they’ll love. WE ARE HIRING!! We are seeking an experienced Dental Nurse to join our friendly team. An exciting and unique opportunity for you who is passionate about dentistry and is looking for a platform to develop and take their career to the next level! The job role requires GDC registration for delivering the best customer care and dental...

At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all ourchannels.From transactions on the till,allocatedtime handling inbound calls from customers, to supporting product applications through digital sales. Providing first class service in person, via phone and online - butdon'tworry you will be trained up on this. It...

Customer Service Representative | £150P/D | 4-Month Contract. Join Our Team as a Customer Service Representative – Make a Difference in the Retirement Journey! Responsibilities Provide exceptional customer support over the phone, building trust and rapport with each caller Clearly explain complex pension topics in a friendly, easy-to-understand manner Help customers feel confident and...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must be over 21 years of age for insurance purposes. This is a temporary position starting from the beginning of March until the end of September, requiring flexibility with shifts available across seven days a week between 7 am–10 pm. Please let us know about any accommodations you may need to participate in the recruitment process.

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally to client inquiries via email, phone, and messaging platforms. Assist with travel bookings, changes, cancellations, and special requests.

Claims Customer Service Representative Salary: From £28,000 per year Working hours: Monday-Friday, 9am - 5pm Location: Standard Life House, Edinburgh You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers planning for retirement, accessing investments,...