customer care manager jobs in Lowestoft

You will be responsible for the delivery of a high-quality, compliant, and financially sustainable supported living service. The role focuses on staff leadership, service delivery, safeguarding, tenancy management, and regulatory compliance while supporting individuals to live independently.

You will lead, supervise, and develop the care team, ensuring residents receive safe, compassionate, and person-centred care at all times.

You will play a key role in pre-admission assessments, maintaining care plans and daily records, overseeing medication management, and maintaining strong relationships with residents, families, and external professionals.

You should have GCSEs (grade C or above in English & Maths), UK internal account management experience, and be proficient with Microsoft programs and CRM systems. Excellent communication skills, a customer-focused mindset, and the ability to multitask are essential.

You will be working for one of UK's leading healthcare providers. This is a modern, luxury, well equipped care home providing the highest standards of care and support in a very homely and comfortable environment. To be considered for this position you must hold an NVQ Level 3 in Health & Social Care or equivalent

You will lead, supervise, and develop the care team, ensuring residents receive safe, compassionate, and person-centred care at all times.

You will play a key role in pre-admission assessments, maintaining care plans and daily records, overseeing medication management, and maintaining strong relationships with residents, families, and external professionals.

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business.

You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

You will be an effective communicator, liaising with the residents' families and external organisations.

You will model best practices and support staff in consistently applying the PBS approach in their daily work. Key Responsibilities:Support the Care Home Manager and take charge in their absence.

You will lead a pharmacy team, ensuring excellent patient care and achieving pharmacy-related targets. This role combines clinical expertise with commercial focus, requiring a qualified pharmacist with a passion for healthcare. The position offers a competitive salary and a comprehensive benefits package, including professional indemnity insurance and wellness services.

Description JOB TITLE: Customer Support LOCATION(S): Lowesoft & Great Yarmouth. Working across our Lloyds and Halifax branches within a reasonable distance. HOURS: 24.5 hours a week, including Saturdays WORKING PATTERN: Part-time SALARY: £17,500 increasing to £18,025 after 6 months in role. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face...

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business.

You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

You will have day-to-day responsibility for a large bedded service supported by a fully staffed team This position is particularly well suited to an established Deputy Manager or Registered Manager who is confident working with physical disabilities and acquired brain injuries and is ready to step into full service accountability.

Sales Executive / Business Development Manager A fantastic opportunity for a driven and customer-focused Business Development Executive to join a growing organisation within the branding, graphics and visual communications sector, supporting new business generation and client relationship development. If youve also worked in the following roles, wed also like to hear from you: Telesales...

Bank Senior Care and Support Assistant Clover Court, Clapham Road South, Lowestoft NR32 1RB £13.52 per hour Hours as and when required Sanctuary Supported Living is delighted to be recruiting for a Bank Senior Care and Support Assistant at our CQC Registered Physical Disabilities Service, Clover Court, Lowestoft, where we provide support to adults 18+ with a range of physical disabilities and...

The role of Care and Support Assistant will include:Delivering a high level of personalised care and support and encouraging our customers to live as independently as possible promoting active support for allSupporting customers with washing, dressing, bathing, and hygieneAdministering medicationAssisting customers with shopping, cleaning, and laundry tasksHelping customers to arrange and attend...

A leading healthcare provider in Lowestoft is seeking a Deputy Care Home Manager. The role offers an annual salary of £30,160 for a full-time position of 40 hours per week. Responsibilities include supporting the Care Home Manager, leading care staff, and ensuring compliance with health and safety standards. Candidates must hold an NVQ Level 3 in Health & Social Care and have experience in care...

Position in Nursing homes head office Once you apply to this we will be in touch with you ASAP to provide move application and move your application to the next step. About the role As a Service Quality Manager, you will ensure the delivery and ongoing maintenance of high-quality care service across a range of service types, including elderly care, homecare, and specialist services. The role...

You will be responsible for the delivery of a high-quality, compliant, and financially sustainable supported living service. The role focuses on staff leadership, service delivery, safeguarding, tenancy management, and regulatory compliance while supporting individuals to live independently.

You will have day-to-day responsibility for a large bedded service supported by a fully staffed team This position is particularly well suited to an established Deputy Manager or Registered Manager who is confident working with physical disabilities and acquired brain injuries and is ready to step into full service accountability.

About the role Join Our Family as a Home Care Assistant – We Value You! At Kingsley Home Care Services, we believe in taking care of our carers just as they care for our clients. As an accredited Living Wage employer, we’re proud to offer some of the most competitive pay in the area: Paid mileage, in addition to your hourly rateFully paid training & uniforms – no experience neededUse of a pool...

A leading health care provider in Lowestoft is seeking a committed Hospitality Manager to oversee the service experience within their care home. The role involves developing a positive environment for both residents and staff, managing food service, and ensuring high standards of cleanliness. The successful individual will earn an excellent salary of £30,000 per annum in this full-time position....