crm services manager jobs in City of Edinburgh

Principal Consultant – CRM & Next-Best-Action DecisioningThe RoleWe’re looking for a Principal Consultant specialising in CRM & Next-Best-Action Decisioning (NBA) to join our growing Customer Strategy & Engagement team. This is an exciting opportunity for somebody with 4+ years’ consulting or relevant in‑house experience, who is eager to make an impact at the intersection of marketing, technology...

You will have demonstrable experience of liaising with multi-disciplinary teams, developing and auditing various care and/or support plans, risk management, people management, and developing close links in the local community, promoting the service and the organisation.

You will have clear progression routes in the business which - in this scaling and well backed business - will be based on product developments for a wide area of markets and not just automotive.

You will ne someone with;ACCA/ACA/ICAS qualified or overseas equivalent. Previous experience of managing people. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering.

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...

You will be responsible for supervising engineers, managing resources...

You will work with a high-performing, integrated team focused on high-profile IPOs and transactions, gaining continuous learning and development opportunities while delivering tangible value to clients.

You will thrive in a high‑performing team environment, be curious and ask questions, and confidently speak up to improve processes.

You must hold a relevant accountancy qualification (or be working towards one), be committed to the delivery of excellent internal customer services, have experience of managing both staff and budgets as well as analytical and financial skills. The post holder will report to the Corporate Services Director, Kathryn Miller.

About Kompetenza - Sponsorship Available - Option to move to move to Dubai if outside of UAE Kompetenza part of the MaxAccelerate Technology Group is a Salesforce partner specializing in CRM solutions, FlexTeam Pods, and digital transformation services. Our FlexTeam Pods service helps clients scale their Salesforce and CRM teams efficiently, reducing hiring costs while maintaining high-quality...

ROLE TITLE: Service Manager LOCATION: Remote Salary: £36k - £41k per annum Duration: 6 months We are actively looking to secure a Service Manager candidate to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the...

You will play a pivotal role in supporting & delivering successful transactions by collaborating with our corporate finance and debt advisory specialists within the Interpath network. In this capacity, you will also take on a mentorship role, guiding our analysts and associates while fostering a collaborative learning environment.

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

You will manage and automate emails and SMS, craft engaging content, and optimise strategies. Job Responsibilities and Deliverables Work with the Digital Experience Manager and Digital Officer to deliver on the design and implementation of email marketing campaigns.

A leading professional services firm in the UK is seeking a Sales Enablement and Operations Manager to optimize sales infrastructure and support revenue growth. The ideal candidate will work closely with senior leadership, promote CRM usage, and manage cross-functional projects. Strong collaboration, negotiation, and problem-solving skills are essential. This role offers a competitive salary and...

A leading financial services firm in Edinburgh is seeking a Maternity cover Customer Data Management Lead to oversee their global Microsoft Dynamics CRM support function. The role requires extensive experience in Financial Services and leadership at the Director level. Responsibilities include leading a global team, managing escalations, influencing stakeholders, and driving continuous...

CRM IT Support Team Leader (Tech Support) Contract, 12 months + Edinburgh (Hybrid, 4 days per week in the office) Posted Tue 13 Jan 2026 CVs ASAP Meraki Talent's leading global financial services client is actively looking for a CRM Support Team Leader to lead one of their global teams. The CRM Support Team Leader will oversee the MSD CRM support team and be responsible for leading a...

Job Description: A BIT ABOUT US Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively affect people, businesses and society. Established in June 2022, Dentsu Creative is integrated with Dentsu’s Media and CXM businesses in over...

A prominent arts organization in Edinburgh is searching for a dedicated CRM Officer to enhance their email marketing efforts. The role involves managing and automating communications, analyzing performance metrics, and creating engaging content to improve the audience's experience. Candidates should have a strong background in email marketing, data integration, and CRM systems. This temporary,...

A leading global financial services client is seeking a CRM IT Support Team Leader to oversee their support operations. Located in Edinburgh with a hybrid model, this role focuses on leading a team of specialists, ensuring operational excellence, and enhancing user experience across a global Dynamics platform. Ideal candidates should possess technical support experience, leadership skills, and a...

You will be responsible for supervising engineers, managing resources, and supporting customer contracts, while driving performance against key KPIs. As a Remedial Service Manager, you will: Oversee recruitment and resourcing in line with operational requirements. Manage engineer activity on-site, ensuring productivity and SLA compliance.