contact centre manager jobs in Merseyside

You will be responsible for leading, motivating and coaching a team of Contact Centre Advisors to consistently deliver outstanding customer service while meeting performance and operational targets.

Join Our Team as a Customer Service Advisor in a growing contact centre!Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool!About the Role:As a Customer Service Advisor, you will be the first point...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

A leading consultancy firm is seeking a Head of Sales based in the UK to lead European sales across AI and advanced data centre solutions. This senior leadership role involves driving strategic market development, engaging with executive clients, and managing a high-performing sales team. Ideal candidates will have extensive experience in sales operations and a track record of achieving revenue...

You will record clear consultation notes and work within the duty doctor rota. Qualifications include being fully qualified and registered with the necessary medical bodies. This position offers the opportunity for ongoing professional development and flexible working hours.

Contact Centre Advisor – Stockport Basic salary £23,100 + monthly bonuses = £25,000 Start dates tailored around you With a guaranteed progression route into a senior team, this could finally be the role where you get your big break. Within a year with us you could reach heights your current role isn't providing. We are a fully office based environment, with 1PM early finishes 2 weeks out of...

You will manage a multilingual Tier 1 team responsible for resolving employee and manager enquiries with accuracy, efficiency, and exceptional service, while transacting key activities across the full employee lifecycle from hire to exit within Workday and related systems.

DescriptionEmployerLocation Are you looking to expand your horizons outside of the classroom? First Class Learning tuition centres allow you to do just that while giving you the flexibility to retain your teaching career path or progress beyond it if you wish. Demand for supplementary tuition in the UK is currently surging at an all time high, as parents look to provide additional support for...

You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion.

You will create and lead a team who support one another and deliver results…whilst having fun along the way!

A leading swim organisation in Liverpool is seeking an Assistant General Manager to oversee the daily operations of a swim center. This role involves managing a team, ensuring exceptional customer service, and fostering community engagement. Ideal candidates will have experience in leisure or hospitality management and a passion for delivering premium experiences. The position offers a...

Job Title: Senior Project Manager Location: Liverpool city centre Salary: £55,000-£60,000 basic salary + excellent benefits package Note: IT/Finance/Marketing backgrounds will NOT be considered for this role. Given it is a lead PM opportunity it is essential you have experience as a Consultancy Project Manager with experience in managing team resource and projects in the built environment (a...

Location: Liverpool City Centre Company: Castle Int. Ltd Employment Type: Full-Time (Monday-Friday) About Castle Int. Ltd Castle Int. Ltd is a dynamic and fast-growing marketing agency based in the heart of Liverpool City Centre, specialising in delivering high-impact marketing solutions for both B2B and B2C clients. We pride ourselves on creative strategy, measurable outcomes, and...

You will have full accountability for the business and achieve agreed sales targets through effective planning, influencing and execution, ensuring that our customers and patients benefit from their products and achieve healthy skin. Operating with the highest standard will ensure you reinforce their reputation of as a leader in the field of Dermatology.

You will consultatively sell the company’s full portfolio of services and develop strategic sales plans to exceed revenue targets. - Solution Design: Collaborate with the solutions team to build technical proposals that accurately address complex client infrastructure requirements.

You will also feed back market intelligence to product teams to drive continuous improvement.

Overview Wirral University Teaching Hospitals NHS Trust The closing date is 10 February 2026 The Discharge Hospitality Centre is a busy environment with the transfer of between 40 - 50 patients per day. We are looking for a highly motivated, caring and compassionate nurse who has excellent organizational and planning qualities. The team is small and inviting. If you feel you meet these...

Employer: Wirral University Teaching Hospitals NHS Foundation Trust Location: Wirral, CH49 5PE Pay: Contract Type: Permanent Hours: Disability Confident: Yes Closing Date: 28/02/2026 About this job A Vacancy at Wirral University Teaching Hospital NHS Foundation Trust. The Discharge Hospitality Centre is a busy environment with the transfer of between 40 - 50 patients per day, we are looking for a...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Location: Liverpool City Centre Company: Castle Int. Ltd Employment Type: Full-Time (Monday-Friday) About Castle Int. Ltd Castle Int. Ltd is a dynamic and fast-growing marketing agency based in the heart of Liverpool City Centre, specialising in delivering high-impact marketing solutions for both B2B and B2C clients. We pride ourselves on creative strategy, measurable outcomes, and building...

Position: Project Manager – Industrial Cooling Division Contract: Permanent, Full Time Location: REMOTE. Based anywhere in the UK Salary: up to 80K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high...

Key Account Manager / Account Manager / Business Development Manager to join a leading, global HVAC manufacturer. This Key Account Manager / Account Manager / Business Development Manager will be responsible for driving sales strategy, maintaining, developing and enhancing critical business channel relationships focused on promoting HVAC cooling products including cooling towers, condensers,...