contact centre manager jobs in Merseyside

You will be responsible for leading, motivating and coaching a team of Contact Centre Advisors to consistently deliver outstanding customer service while meeting performance and operational targets. Key Responsibilities Lead, manage and motivate a team of Contact Centre Advisors to achieve individual and team KPIs

Join Our Team as a Customer Service Advisor in a growing contact centre!Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool!About the Role:As a Customer Service Advisor, you will be the first point...

A leading consultancy firm is seeking a Head of Sales based in the UK to lead European sales across AI and advanced data centre solutions. This senior leadership role involves driving strategic market development, engaging with executive clients, and managing a high-performing sales team. Ideal candidates will have extensive experience in sales operations and a track record of achieving revenue...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

You will record clear consultation notes and work within the duty doctor rota. Qualifications include being fully qualified and registered with the necessary medical bodies. This position offers the opportunity for ongoing professional development and flexible working hours.

A leading healthcare provider in the UK is seeking a First Contact Physiotherapist Team Lead in Wirral to oversee a team of FCPs. This role involves a blend of clinical duties and operational leadership, ensuring high-quality services within Primary Care Networks. Ideal candidates are qualified physiotherapists with strong leadership skills and a commitment to patient-centred care. The role...

Contact Centre Advisor – Stockport Basic salary £23,100 + monthly bonuses = £25,000 Start dates tailored around you With a guaranteed progression route into a senior team, this could finally be the role where you get your big break. Within a year with us you could reach heights your current role isn't providing. We are a fully office based environment, with 1PM early finishes 2 weeks out of...

You will manage a multilingual Tier 1 team responsible for resolving employee and manager enquiries with accuracy, efficiency, and exceptional service, while transacting key activities across the full employee lifecycle from hire to exit within Workday and related systems.

A leading automotive service provider is seeking a Centre Manager in Liverpool. In this full-time role, you will lead a team, ensuring high-quality customer experience and driving business performance. The position offers a salary of £36,000 with an average uncapped bonus of £10,800 annually. Ideal candidates will have strong leadership skills, customer-focused experience, and a valid driving...

DescriptionEmployerLocation Are you looking to expand your horizons outside of the classroom? First Class Learning tuition centres allow you to do just that while giving you the flexibility to retain your teaching career path or progress beyond it if you wish. Demand for supplementary tuition in the UK is currently surging at an all time high, as parents look to provide additional support for...

You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion.

You will create and lead a team who support one another and deliver results…whilst having fun along the way!

A leading property management firm is seeking a dynamic individual to optimize the commercial viability of a large iconic property in Liverpool. This role involves managing a small team, ensuring financial targets are met, and implementing effective operational strategies. Candidates should have proven experience in property or retail management, strong stakeholder management skills, and relevant...

You must be friendly, approachable, enthusiastic, and mature with solid leadership skills.

You will lead your active resort team to deliver Neilson's extensive resort activity programme to an exceptional standard and ensure all Neilson guests have an unforgettable holiday experience.

A leading commercial real estate firm in Liverpool seeks a skilled property manager to optimize performance and manage a dedicated team. The ideal candidate will oversee operations, ensure compliance with regulations, and drive commercial success of the property. This role involves strategic planning, financial management, and maintaining positive stakeholder relationships. If you have experience...

You will manage the center and help students excel in maths, English, and science, while balancing your own teaching commitments if desired. The ideal candidate will be degree educated, passionate about education, and possess strong communication skills. Comprehensive training and marketing support are provided.

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience Fantastic leadership and team management skills within the automotive or similar industry Experience delivering high customer satisfaction and displaying effective management.

You will lead a team of FCPs, Development FCPs, and network leads, supporting their professional development while maintaining strong relationships with PCN partners and ensuring services align with local and national standards. Core Responsibilities Team Leadership and Line Management —Provide line management for FCPs, Development FCPs, and network leads across local PCNs.

A well-established organization in Liverpool is seeking an experienced Contact Centre Team Leader. In this leadership role, you will motivate and coach a team of Advisors to achieve key performance indicators (KPIs) while ensuring exceptional customer service. The ideal candidate has previous experience in a supervisory position and possesses strong people management and coaching skills. This is...

Hybrid based Liverpool- Monday - Friday 08:30 - 16:30 Assessment Centre Manager to provide leadership and oversight across our Assessment Centre based in Chesterfield. This pivotal role ensures services are delivered to the highest standards, balancing operational efficiency, compliance, and employee wellbeing. What you'll do Lead daily operations : Oversee assessments, administration, customer...

DescriptionEmployerLocation Are you looking to expand your horizons outside of the classroom? First Class Learning tuition centres allow you to do just that while giving you the flexibility to retain your teaching career path or progress beyond it if you wish. Demand for supplementary tuition in the UK is currently surging at an all time high, as parents look to provide additional support for...