contact centre manager jobs in Gateshead

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonusesHourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in roleStart date: February 2026 onwards *Please note, the shift pattern for our February intake will be working 12 hour shifts over 3 or 4...

You will lead, manage, and support a team of social workers and support staff.

You will ensure effective supervision, appraisal, and professional development of team members.

You must have a degree in Social Work or equivalent and be registered with Social Work England. A management qualification is desirable.

The Role - Permanent - Full Time The purpose of the role is to be responsible and accountable for the safe and efficient operation of the engineering workshop. This encompasses health and safety, cost control, engineering standards, efficient operating practices, engineering staff management, management of workflow and housekeeping. Key Responsibilities Main Tasks and Deliverables: • Manage...

A leading technology consulting firm in Newcastle upon Tyne is seeking an experienced Business Operations Manager to oversee and enhance contact centre operations. The ideal candidate will have a strong operational focus, a commitment to excellent customer outcomes, and the ability to lead high-performing teams. This permanent role offers structured training, competitive salary, and opportunities...

A leading technology recruitment firm is seeking a Head of Data Centre Programme Delivery in the UK. This role involves hands-on leadership with accountability for delivering major capital investment programmes across various data centres. The ideal candidate will have a strong background in multi-site programme delivery and the ability to manage complex environments effectively. This opportunity...

Overview Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time 22.5-hour Brow and Beauty Expert to make real connections in Flannels MetroCentre! Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for. As a Brow and Beauty...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have...

You will lead a small, committed administrative team and work closely with senior leaders, contributing to whole-school decision-making and supporting the delivery of high quality education for learners who require a relational, trauma-informed approach. What We're Looking ForWe are seeking a candidate who is:

You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills.

You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: - NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3.

You will be provided with a clear framework whilst still having the autonomy to manage your home with the additional support and infrastructure. We work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. It is an exciting time to consider joining the Barchester family.

The On-Site Group are looking for a Fire Damper Engineer to work in Gateshead. Duties will include - Service and maintain fire and smoke dampers to BS9999 standards, ensuring full compliance with current regulations - Identify and diagnose faults, obstructions, or installation issues affecting damper performance. - Carry out remedial works such as installation of access doors, replacement of...

This is an exciting time to join Adult Social CarePoint as we continue to evaluate and improve our front door services. The Contact Officers play a vital role where every day is different and presents with new challenges. The work is varied and fast paced. The Contact Officers work within a wider team which includes Social Workers, Social Care Assessment Officers and two Team Managers who will...

You will be the central point of contact for contracts managers and supervisors placing material, labour and plant orders and provide a conduit to supply chain.

You will be Organised and Methodical.

You should be flexible and adaptable - (the schedule can change by the hour with weather / delays/ breakdowns etc.)

A leading construction solutions provider is looking for a skilled Business Development Manager to promote prefabricated facilities and modular buildings data centres across the North of England. The ideal candidate will have experience in complex sales, particularly within the education sector, and a strong background in technical or engineered solutions. This opportunity offers an excellent...

You will love the challenge of leading a team of educators as well as supporting the Senior Operations team! Provide leadership and operational direction to an Affinity Education Group operated centre and in provide support when needed to our wonderful Area Manager and fellow services when needed.

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Are you an experienced professional in the retail environment seeking a new and exciting opportunity to progress in your career? Look no further! This opportunity is the chance to join a property management company and become the Centre Manager for a dynamic destination, with the opportunity to upskill and make a difference. What You’ll Be Doing: Oversee the entire centre’s operation,...

You can make a difference, be rewarded, and join our impact-driven community now - at Targeted Provision we change lives!Multiple positions are available, hiring is ongoing, and interviews are being arranged as applications come in. We will contact you with nearby tutoring work within 45 minutes drive of the advertised location and/or within 45 minutes of the postcode you provide us.What makes...

You can make a difference, be rewarded, and join our impact-driven community now - at Targeted Provision we change lives!Multiple positions are available, hiring is ongoing, and interviews are being arranged as applications come in. We will contact you with nearby tutoring work within 45 minutes drive of the advertised location and/or within 45 minutes of the postcode you provide us.What makes...

You will bring a strong UK data centre background , with proven experience delivering complex capital programmes in live operational environments. You are comfortable operating at both strategic and hands-on levels and are credible with technical, commercial, and operational stakeholders alike.

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like...