contact centre analyst jobs in Worcester

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

REMOTE 24/7 SOC Analyst | UK-Based Frontline cyber defence. Real incidents. Real progression. Looking to build (or accelerate) your SOC career without commuting? This is a fully remote 24/7 SOC Analyst role within a modern, analyst-led Security Operations Centre supporting diverse customer environments across the UK & Europe. You’ll be hands-on with live incidents, real attackers, and...

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

🚀 We’re hiring | Sales Enablement & Operations Manager 📍 UK – 100% Remote (limited travel) 💼 Professional Services | Partnership-led firm This is a high-impact, manager-level role sitting at the heart of sales, business development and growth. This is a priority hire and a key position within the firm. You’ll work closely with senior leadership, including the Chief Growth Officer, Partners...

THE OPPORTUNITY: Lead RevOps Strategist & Platform Specialist, Data Center (remote role UK or Spain) Job Summary: Iron Mountain is seeking a highly experienced, proactive, and strategic Lead RevOps Strategist & Platform Specialist to join our IMDC Global Services team in the UK or Spain (remote role). The Lead RevOps Strategist & Platform Specialist will serve as the pivotal link between our...

Job Description Subsidence Claims Specialist Home-Based | Full-Time | Are you ready to take ownership of a varied and impactful caseload, helping homeowners and businesses navigate the challenges of subsidence-related insurance claims? Join our expert team and play a key role in delivering fair, efficient, and technically robust claim outcomes. What will your day look like: As a Subsidence...

Job Description Join our passionate, values-driven clinical team at Maximus, a trusted provider of the DWP since 2015. We’re looking for a Registered Medical Doctor, General Practitioner or Junior Doctor to conduct health assessments and make a meaningful difference to people’s lives. This is a hybrid role with only a few days per week in an assessment centre. **Applicants only need to apply to...

You will be calling clients that are known to us and operate in the accountancy & finance space.

You will manage the recruitment process, often with the aid of a resourcer.

You will be given full support and this will be a “service” led sales process, discussing clients needs and current market conditions to develop a long term relationship, not quick calls looking for an instant win.

Repairs & Maintenance Planner / Scheduler Required for a Reputable Housing Association (Worcester Region) A brilliant opportunity has arisen for an experienced Planner / Scheduler to join a reputable and well-established Housing Association operating across the Worcester and North Worcestershire region. This is a key role within the Property Care team, ideal for someone who thrives in a...

You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression. - Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries.

You will hold a valid UK drivers licence.

Medical Education Facilitator Sub Department Three Counties Medical School Location Severn Campus Salary £44,128 to £55,755 per annum Post Type Part-Time Hours per Week 14.8 Contract Type Permanent Closing Date Sunday 15 February 2026 Interview Date Thursday 05 March 2026 Reference TCMS2602 We are seeking to appoint a Medical Education Facilitator for Problem-Based Learning (PBL) and/or...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Outbound Insurance Telesales Professional (Home Based) Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they're looking for talented individuals to help them achieve their global ambitions. If you're a...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Private Therapist – Independent Practice Growth Platform (Self-Employed) Job Description MoodEaser is a digital mental health platform built to help private therapists consistently acquire new clients without relying on directories, referrals, or expensive advertising. Therapists on MoodEaser remain fully independent, set their own availability, and earn income directly from the clients they...

Location - Remote, but requirement to meet up once a month for in-person collaboration day - UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and...

RTK is a fast-growing provider of IT lifecycle services, delivering innovative solutions that support digital transformation, promote sustainability, and reduce the total cost of IT ownership. We work with some of the world’s largest enterprises to optimise infrastructure performance and drive measurable impact through tailored hardware lifecycle and consultancy services. Our expansion into...

You should be somebody who can work well alone but when needed be able to integrate well into a team.

You will be calling clients that are known to us and operate in the accountancy & finance space.

You will manage the recruitment process, often with the aid of a resourcer.

You will be given full support and this will be a “service” led sales process, discussing clients needs and current market conditions to develop a long term relationship, not quick calls looking for an instant win.

You will be calling clients that are known to us and operate in the accountancy & finance space.

You will manage the recruitment process, often with the aid of a resourcer.

You will be given full support and this will be a “service” led sales process, discussing clients needs and current market conditions to develop a long term relationship, not quick calls looking for an instant win.