contact centre analyst jobs in Solihull

You must have proven " management of managers " and experience in leading call centre teams.

You will be working in the Solihull / Birmingham airport area of Birmingham

You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements

You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

This role is based in our Head Office in Monkspath, near Solihull, in the West Midlands. It is essential you live within a reasonable commute to our offices. About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an...

Job Description Join the Front Line of Cyber Defence We’re seeking a driven and detail-oriented Level 1 SOC Analyst to become part of our expanding Security Operations Center. This is a fantastic opportunity for individuals with foundational knowledge in cybersecurity or IT support who are eager to advance their careers in threat detection, incident response, and real-time security...

You will receive a competitive salary along with a generous contractual bonus scheme which can hugely enhance your package, with very flexible hybrid working. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

You can make a difference, be rewarded, and join our impact-driven community now - at Targeted Provision we change lives!Multiple positions are available, hiring is ongoing, and interviews are being arranged as applications come in. We will contact you with nearby tutoring work within 45 minutes drive of the advertised location and/or within 45 minutes of the postcode you provide us.What makes...

You will have experience of using Microsoft Office packages, in particular Word, Excel, and Outlook, teamed with excellent customer service and effective communication and interpersonal skills. Previous experience of using Microsoft Teams will also be an advantage. The College is committed to fostering an inclusive and diverse community and welcomes applications from individuals across all sectors.

We are recruiting for an accounts payable role. The accounts payable role is: Office based Monday - friday 8:45 - 17:00 Accounts Payable Key Responsibilities: * Process a high volume of supplier invoices accurately and in a timely manner, ensuring correct coding to the general ledger and appropriate cost centres. * Managing a £25 million purchase ledger independently * Match purchase invoices to...

You will be teaching a small primary class and supported by experienced Teaching Assistants who work closely with you to create a calm, structured, and engaging learning environment. Job Role:• Teaching a primary-aged SEND class and adapting lessons to meet pupils’ individual needs.

You will also receive personalised career support from the team.

You will work across a small cluster of council buildings in the north of the borough, including:- Elmwood Place (Family Hub - supervised)- Chelmsund Place- Enterprise Centre- Bluebell CentreWorking Pattern37 hours per week (Monday-Friday), rotating weekly:Week 1:Mon-Thu: 7:00am - 3:30pmFri: 7:00am - 3:00pmWeek 2:Mon-Thu: 10:30am - 7:00pmFri: 11:00am start

You should have excellent communication, negotiation, and presentation skills

You must also have the ability to communicate effectively both verbally and in writing, a positive attitude to supporting and nurturing residents and staff, and be responsive and flexible to cover a range of responsibilities.

You will take responsibility for: Leading the setup and registration of the new children's care home Overseeing recruitment, staffing, and training of the care team Ensuring full compliance with Ofsted and all regulatory frameworks Implementing operational systems and care plans that promote outstanding outcomes

Job Description: Receptionist - Weekends The Priory Care Home, Shirley B90 4XA £13 per hour Permanent Part Time 12 hours Saturday and Sundays 10am - 4:30pm The ideal candidate must be able to self manage and take initiative and have strong IT skills. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred...

You will book products to the required volume and specifications as required to load the mills of the Long Carbon Europe (LCE) segment in line with volume budgets and pricing targets.

Department: Student Recruitment Location: Birmingham Type of Contract: Permanent About Us GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance,...

You will work across a small cluster of council buildings in the north of the borough, including:- Elmwood Place (Family Hub - supervised)- Chelmsund Place- Enterprise Centre- Bluebell CentreWorking Pattern37 hours per week (Monday-Friday), rotating weekly:Week 1:Mon-Thu: 7:00am - 3:30pmFri: 7:00am - 3:00pmWeek 2:Mon-Thu: 10:30am - 7:00pmFri: 11:00am start

An exciting opportunity has arisen for a motivated and enthusiastic individual to join our dedicated Science team as an hourly paid Lecturer. We are particularly interested in candidates with a background in Chemistry and/or Physics.The ideal candidate will hold, or be working towards, a postgraduate qualification in a relevant scientific discipline. They will demonstrate a commitment to...

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.