contact centre analyst jobs in Edinburgh

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are a global team of over 36 000 professionals in more than 70 countries, dedicated to improving quality of life. With the power of many curious minds, we solve the world's most complex challenges and deliver greater impact together. Role description Play...

Are you passionate about delivering exceptional customer service and making a real difference in people's lives? Then you should apply to be a Pensions Customer Service Representative , where you'll guide customers through their retirement journeys, ensuring they feel informed and supported every step of the way. Davies has been retained by one of the UK's leading Pensions and Investment firms to...

A global technology organisation is looking for a Senior Application Support Analyst to join their growing Edinburgh-based team. The company provides critical infrastructure and software to major financial institutions worldwide and is currently experiencing significant growth, making this a great time to join. This is a client-facing senior role within a global product support function,...

Bield is one of the largest providers of housing and support services to older people in Scotland. We value kindness above all, and at Bield, you will have a unique opportunity to have a positive impact, making it possible for more people to live their best lives, at home, surrounded by supportive communities. The Role We are seeking to recruit a Technology Support Analyst to join our...

You will analyse complex datasets, identify trends, and collaborate with a wide range of stakeholders to unlock revenue growth opportunities and remediate gaps related to model risk policy requirements on data documentation and quality control. Key Responsibilities - Data Analysis: Collect, process, and analyse large datasets to identify trends, patterns, and actionable insights.

Technology Analyst - Legal Sector 35k Your New Company Join an award‑winning, forward‑thinking legal firm where innovation sits at the heart of how they deliver services. Their innovation team leads on legal technology, continuous improvement, and the transformation of how their legal work is delivered. You'll be part of a collaborative, fast‑paced environment where new ideas are encouraged,...

You will identify the amount of effort required for new features.

You will also develop and implement digital solutions for our customers. Part of the role will also be to act as stream lead on customer projects. Additionally, you will be oversee your team's to fulfilments of their KPIs and take care of the people management tasks.

You will work with the Payroll Manager to own the end-to-end quality assurance and governance process to ensure that we meet internal standards to effectively manage risk. In addition, you will support with the management of all regulatory requirements so that First Sentier Group meets its external obligations.

You will be very organised and have the ability to manage your own time effectively.

You will work well as part of a team and take a great deal of pride in providing exceptional customer service. You want to be part of a collaborative culture where you feel empowered but always know you’ll never be left alone.

You should apply if you love:

PPC SpecialistEdinburgh (hybrid)£25,000 - £30,000 My client are an independent UK media agency at the forefront of strategic communications and digital campaigns. The PPC Specialist will plan, execute and optimise paid search campaigns across Google Ads and Microsoft Ads, using data-driven insights and best practices to drive results, identify growth opportunities and maintain account...

You will get an opportunity to nurture your creativity and develop with RoS through access to the latest data, software engineering and product delivery techniques. Key ResponsibilitiesProvide day-to-day line management, coaching, and development of SOC analysts and engineers.

Company Description: Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes...

You must be a national of the United Kingdom or one of the following countries: Germany, Lithuania, the Netherlands, Portugal, Romania, Hungary, Greece, France, Ireland, Italy, Spain, or Poland.

You must not have lived or worked in any country outside of the UK or those listed above for a period of three months or more, while aged 18 years or over, within the past five years.

Meraki Talent are supporting with appointment of an Interim Centre of Excellence Financial Controller based in Edinburgh with strong hybrid working options paying £80, - £90,. The Opportunity This organisation commands an impressive share of the domestic market and, in recent years, has successfully expanded its footprint internationally. It is widely regarded as an industry leader in...

You will work within dynamic, multi-disciplinary project teams, collaborating closely with data scientists, software engineers, and client stakeholders to deliver scalable, production-ready ML and data solutions across a diverse range of commercial sectors.

Bield is one of the largest providers of housing and support services to older people in Scotland. We value kindness above all, and at Bield, you will have a unique opportunity to have a positive impact, making it possible for more people to live their best lives, at home, surrounded by supportive communities. The Role We are seeking to recruit a Technology Support Analyst to join our...

A leading consultancy firm is seeking an experienced Commercial Director in Edinburgh to lead large-scale data-centre construction projects. The successful candidate will manage project teams, ensure compliance with contracts, and act as the primary contact for clients. This role offers a chance to contribute to sustainable solutions in construction and requires extensive previous experience and...

You will analyse complex datasets, identify trends, and collaborate with a wide range of stakeholders to unlock revenue growth opportunities and remediate gaps related to model risk policy requirements on data documentation and quality control. Key ResponsibilitiesData Analysis: Collect, process, and analyse large datasets to identify trends, patterns, and actionable insights.

You will analyse complex datasets, identify trends, and collaborate with a wide range of stakeholders to unlock revenue growth opportunities and remediate gaps related to model risk policy requirements on data documentation and quality control. Key ResponsibilitiesData Analysis: Collect, process, and analyse large datasets to identify trends, patterns, and actionable insights.