contact centre analyst jobs in Derby

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

You will act as a key point of contact for incident resolution, service requests, and escalations, while also supporting continuous improvement initiatives within the team. Rate£17.87/Hr through UMB£13.77/Hr through basic PAYE£15.63/Hr through Premium PAYE Contract 6 Months contract

Data Centre / Real Estate Lawyer – Birmingham Market-Leading Law Firm A highly respected law firm is seeking a talented data centre lawyer to join its market-leading real estate team in Birmingham. The firm has been advising investors, developers, occupiers, and funders in the data centres sector and is now expanding its presence in this fast-evolving industry. About the Firm The firm boasts...

Repton School is seeking an experienced and motivated Sports Centre Manager to lead the operations of our outstanding Sports Centre. This role is responsible for managing all staff, ensuring the smooth and efficient running of the facilities, and delivering an exceptional experience for both school and commercial users. The successful candidate will balance school and external timetables...

Leisure Centre Manager – Sports, Leisure and Fitness Northfield, Southwest Birmingham £37,000 + excellent benefits We are looking for a Leisure Centre Manager to assume responsibility for a state-of-the-art sports, leisure and fitness centre in Northfield, Southwest Birmingham. This high usage centre attracts the whole family with multiple pools, an extensive aquatics programme, large gym and...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...

Job Description Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also...

Product Analyst | 6-Month FTC (Potential to Go Perm) Hybrid – Leicester (1 day/week) £65,000–£70,000 We’re hiring a Product Analyst to join a fast-scaling, investor-backed membership platform with a large and growing professional user base. This is a hands-on role at the centre of a data-led product organisation, with a strong focus on BI, enablement and delivering value quickly. You’ll play...

Role: SOC Analyst Location: Birmingham & Leeds Work Pattern: Hybrid (1 day/week in office) Salary: Up to £32,000 (15% 24/7 Shift Allowance) We are on the lookout for a Security Operation Centre Analyst to join a fast-paced, client focused IT Solutions and Managed Service Provider (MSP), to to become part of their expanding Security Operations Centre. Being the front line of cyber...

You must be currently studying at a UK university and be eligible to ork in the UK without sponsorship WHAT WE’RE LOOKING FOR We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term.

You should be somebody who can work well alone but when needed be able to integrate well into a team.

You will provide comprehensive financial support and insight to the Procurement function, partnering closely with the Finance Business Partner to drive informed decision-making. This role encompasses full P&L, Balance Sheet, and Cash Flow accountability, along with the delivery of month-end reporting and governance activities.

You will operate across several concurrent initiatives, shaping business and functional requirements, documenting process and operating model change, and supporting delivery teams with dependable, auditable analysis.

You will work across digital transformation, systems implementation, and operational change programmes within a governed utilities setting.

Location: Nottingham (On‑site/Hybrid) Fixed‑Term Employee or Contractor We are seeking multiple Senior Business Analysts to support a major flagship customer programme comprising several parallel projects. The ideal candidates will bring strong experience across retail environments, with EPOS expertise highly advantageous. This role suits Senior BAs who are comfortable leading discovery,...

IT Support AnalystAkkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts.The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms.* Management of incidents across the...

🚀 We’re hiring | Sales Enablement & Operations Manager 📍 UK – 100% Remote (limited travel) 💼 Professional Services | Partnership-led firm This is a high-impact, manager-level role sitting at the heart of sales, business development and growth. This is a priority hire and a key position within the firm. You’ll work closely with senior leadership, including the Chief Growth Officer, Partners...

Who are we? Fosway Group is Europe’s #1 HR Industry Analyst focused on Next Gen HR, Talent and Learning. Founded in 1996, we are known for our unique European research, our independence and our integrity. For over 20 years, we have been analysing the realities of the market and providing insights on the future of HR, Talent and Learning. Fosway analysts work extensively with our corporate...

Join Our Team: HGV 2 Driver Position: HGV 2 Driver Location: Derby City Centre Salary: £15.08 Apply Now! Why Choose Job&Talent: - Career growth opportunities - Comprehensive benefits - Professional stability Benefits: - Competitive Salary - 35 Holidays, Weekly Pay, Pension Scheme, Mortgage References - 4 Day working week - 37 Hours per week - Potential of Full time council contract after a...

You will be joining a young and enthusiastic team of multidisciplined consultants which has expanded rapidly over the last few years and has an exciting portfolio of projects on the horizon. My client collaboratively delivers both 'in house' construction and development projects as well as providing a range of services for private and public sector clients.

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.