Contact Center Agent jobs in Birmingham

You will join a community of over 150 people that deliver some of the biggest and most exciting IT programmes, all built on Microsoft technology across Power Platform and Dynamics 365. Join a team that is delivering projects with a positive social impact at the forefront of technology trends with a comprehensive delivery methodology and technical accelerators.

Contact Centre Programme Director Location: UK Wide Reporting to: Group Chief Transformation Officer Contract Type: 12+ months FTC Role Summary: A global logistics company is undertaking a bold transformation of its contact centre operations. We are seeking a visionary Project Director to lead this programme, overseeing the complete revamp of a 1,400-person operation. The goal: reduce the...

You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities(may perform other duties as requested not specifically addressed in this document)

Job Description Senior or Associate Employer’s AgentLocation: Birmingham / HybridSalary: Up to £75,000 + Bonus + Benefits I’m working with a leading multidisciplinary consultancy that’s looking to appoint an Employer’s Agent at Senior or Associate level in Birmingham. The team is well-established and growing fast, with a strong portfolio of residential and mixed-use developments across the...

Job Description Customer Services Agent Location: Birmingham City Centre Salary: £26,000 per annum Start Date: Immediate start Temporary to Permanent About the Role We are seeking a proactive and customer-focused individual to join our team as a Customer Support Coordinator. This role is ideal for someone who thrives in a phone based fast-paced environment, enjoys problem-solving, and takes...

Location: Birmingham / HybridSalary: Up to £75,000 + Bonus + BenefitsI’m working with a leading multidisciplinary consultancy that’s looking to appoint an Employer’s Agent at Senior or Associate level in Birmingham. The team is well-established and growing fast, with a strong portfolio of residential and mixed-use developments across the Midlands.The RoleYou’ll act as Employer’s Agent and Project...

ABOUT US HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer...

You will articulate JCI offerings, strategize sales approaches, and ensure customer retention and growth of assigned accounts

SoftServe’s Enterprise Solutions Lead (ESL) is a key consulting role that drives enterprise product development, digital strategy, and solution architecture for financial services industry (FSI) clients. As a trusted advisor, you will lead engagements from pre-sales to delivery, ensuring impactful business and technology solutions that align with industry regulations and best practices. Our...

Job Description Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH 100%%% ESSENTIAL - Execute, manage and lead a set of Microsoft Defender customers and partners through the Onboarding technical process. - Maintain strong...

ROLE PURPOSE: English Path (EP) is expanding our provision of university pathway courses across the EP network of colleges, launching new colleges and delivering programmes at university partner locations. The Head of Partner Development and Pathway Recruitment is accountable for the expansion and execution of the pathway programme student recruitment launch for EP’s new pathway offering....

Information about the Organization Eruditus and its sister company Emeritus provide Small Private Online Courses (SPOCs) to students all over the world. We have partnered with top schools across the globe, such as Columbia Business School, The Tuck School of Business at Dartmouth, MIT, Wharton, London Business School, Cambridge, and UC Berkeley Haas School of Business, to provide condensed,...

Role Summary As a UX Developer, you will be responsible for building intuitive, performant user interfaces that bring complex AI capabilities to life. This hybrid designer-engineer role bridges frontend development with user experience strategy, translating design vision into production-ready code. You’ll collaborate closely with product managers, engineers, and internal users to shape powerful,...

New opportunity for a Site Agent has arisen in Birmingham.My client is a reputable contractor with a group turnover £500 million. Still operating with a strong family-orientated ethos they are listed as one of the top 100 companies to work for in the UK, who value their employee’s development.This current opportunity is working on a major infrastructure scheme. The project includes bulk...

Senior Medical Monitor - Remote (Anywhere in Europe) Opportunity Overview Join a Contract Research Organization (CRO) with an established presence in 40+ countries including the US and Europe and Asia-Pacific. The organization is dedicated to advancing clinical research through scientific excellence and operational precision, partnering with biopharmaceutical, medical device, and diagnostic...

Are you a ServiceNow pro who loves shaping great experiences? We’re looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes. What You’ll Be Doing - Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more. - Work...

You will articulate JCI offerings, strategize sales approaches, and ensure customer retention and growth of assigned accounts

Site Agent (Freelance)Civil EngineeringBirminghamExcellent Day RateThe Company:Are you a Site Agent looking for a new role? An exciting opportunity has come about for an individual within the Birmingham area to join a well-established and highly regarded Civil Engineering Contractor on a freelance basis. About The Role:As the Site Agent, you will play an integral role in the management,...

MS SECURITY SME DEFENDER ITALIAN FLUENT A MUST 100%% 100% REMOTE UK UP TO £80K DOE + BENEFITS (28 DAYS HOLIDAY AND 3% PENSION) Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH - Execute, manage and lead a set of Microsoft...

You will articulate JCI offerings, strategize sales approaches, and ensure customer retention and growth of assigned accounts