complaints manager jobs in Guildford

You will be working as part of a team and reporting to the Regional Sales Manager.

You will be directly responsible for the preservation and expansion of our customer base. The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation with a results-driven approach.

Job Description We are seeking an experienced Quality & Compliance Manager to oversee and manage all aspects of regulatory compliance, governance and quality assurance. The role ensures that all services meet CQC standards and organisational policies, supporting us on our journey to an outstanding rating. This is an advisory role, the Quality & Compliance Manager does not undertake operational...

You will deal with complaints promptly in an open and honest way - Leading from the front, you will be hands on working with the team on the line and on floor with customers - Responsible for supporting your General Manager and delivering store results - Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs

AMERICAN TOUR OPERATOR IS LOOKING FOR Buyer / Contracting Manager in Tourism field UK based, home-worker Join Overseas Adventure Travel in our quest for excellence! We're seeking a dynamic, detail-oriented individual to enhance our purchasing team as a Buyer / Contracting Manager. If you're analytical, proactive, and possess strong negotiation skills, this role is for you. Your primary focus...

About Linglong Linglong Tire is a leading Chinese tire manufacturer with production facilities and research centers in Asia, North America and Europe. With around 19,500 employees worldwide Linglong has the elite of the global tire industry in its teams. Through sales networks in over 170 countries and relations to world-class automakers Linglongs reliable quality is more and more appreciated....

You will have a relevant qualification in either health/social care or governance/compliance.

You will have a minimum of 2 years’ experience in quality, governance or compliance in health/social care. Strong knowledge of CQC regulations and audit processes as well as GDPR requirements.

You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times.

You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required.

You will take full ownership of stock flow, vehicle preparation, problem cars, and escalated customer issues.

You will manage the full vehicle lifecycle from purchase to sale, ensuring stock moves efficiently and accurately.

You will identify repeat faults, rework issues, and underperforming suppliers, sourcing alternatives where needed.

Basic Function: The Regional Account Manager (RAM) grows business among existing customers and promotes the organization to new, targeted customers to meet strategic business objectives in the assigned territory. The primary expectation is to maximize servicing the complete bill of materials for the Tier 1 and Tier 2 customer accounts defined by WireMasters Management through building...

Looking for a customer facing role with a strong leasing element? Cobalt is partnering with a build to rent operator to recruit a Resident Services Leasing Associate, combining front of house service delivery with hands on lettings activity. This Resident Services Leasing Associate role plays a key part in ensuring homes are let efficiently while residents continue to receive a high standard of...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

We’re hiring a Senior Quality Assurance Specialist known as a Quality Senior Scientist internally Location: Chippenham, Wiltshire, 2 days a week hybrid Contract: Fixed-Term Contract (12 months) Reports to: Scientific Affairs Director – Pharma Division Are you passionate about driving quality excellence in healthcare? Do you thrive in a regulated environment where your expertise directly...

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

You will deliver primary care consultations and health assessments to customers of Bupa Health Clinics, ensuring a high-quality service which delivers high customer satisfaction.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique and has been completed without the use of AI technology.

. In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers...

Looking for a customer facing role with a strong leasing element? Cobalt is partnering with a build to rent operator to recruit a Resident Services Leasing Associate, combining front of house service delivery with hands on lettings activity. This Resident Services Leasing Associate role plays a key part in ensuring homes are let efficiently while residents continue to receive a high standard of...