communication centre operator jobs in Newtownabbey

You will act as a key escalation point, drive process improvements, and maintain strong relationships with internal and external stakeholders. What youll be doing: Operations Team Duties Serve as the first point of contact for customer-reported faults via phone or email. Provide remote support, including configuration and link checks for field engineers.

You will be part of a collaborative operations team responsible for maintaining service availability and resolving network and IT incidents for a diverse client base.

You will troubleshoot and resolve a wide range of network and IT issues, work within defined SLAs, and communicate clearly with both customers and internal stakeholders.

🚨 We’re Hiring: 24/7 NOC Shift Lead 📍 Belfast (Newtonabbey) | 💼 Permanent We’re expanding a 24/7 Network Operations Command Centre in Belfast and are looking for an experienced NOC Shift Lead to play a key role in day-to-day operations. This is a newly created role offering real responsibility, visibility, and long-term growth. If you’re a confident people leader who thrives in fast-paced,...

The Operations Support Lead will play a key role in supporting the operational delivery of a new electricity supply offering in Northern Ireland. The successful candidate will develop and lead a team of electricity market agents, ensuring accurate market interaction and reporting of the balanced scorecard. The successful candidate will contribute to continuous improvement initiatives, strategic...

You should possess a high degree of self-confidence and maturity, be able to work under pressure and get the job done. Always have a high degree of personal and interpersonal energy. Adaptable to Change & Flexibility You have a flexible approach to work, are open and accepting of necessary change and innovation within the company.

Brett Martin Ltd is a long-established, industry-leading manufacturer supplying high-quality plastic and building products across global markets. As part of our continued growth and investment, we are now seeking additional Warehouse Production Operatives to join our expanding team in 2026. This is an excellent opportunity to become part of an innovative, fast-paced environment working with...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

You will be intrinsic to the bidding and pricing of new opportunities, specifically on CSA activities and ensuring that those opportunities deliver to the as sold fees and margins.

You will already be strong in technical design content, with an Architectural and Lead Designer bias, together with a proven capability in design management, digital technologies, and design workflow.

ASPIRE Global Service Centre - Vulnerability & Security Compliance Lead Full-time Department: Services Reliability Group Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in...

Job Description: Job Title: Global Financial Crimes Specialist Command Centre Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and...

Regional Development Officer Volunteers – Ulster RegionLocation: University Street, Belfast.Special Olympics Ireland is an all-island sports organisation for people with an intellectual disability. Our Vision is to drive and support a quality year-round sports programme that is embedded in local communities, resourced by vibrant and strong leaders, and offers health and well-being opportunities...

JOB PURPOSE The Centre Based Youth Worker 1 will be responsible for the management of the Youth Centre and for maximising the use of the Centre by young people for agreed purposes, in line with EA policies. MAIN DUTIES AND RESPONSIBILITIESManaging & Developing a Range of Services within the Designated Area.Work directly with young people by assessing their needs and providing an agreed programme...

You will be outgoing, enthusiastic and have a passion for offering an exceptional service. Experience working within a similar role would be advantageous. The package for this role is a competitive starting salary of £26,400. Due to the nature of this role, the position is based on site in Belfast city centre, with an attractive benefits package.

You will ensure that all customers receive high-quality, responsive and inclusive services, while embedding a unified service culture across previously separate areas.

You will work through managers and specialist teams to deliver services that are customer-centred, compliant, and aligned to organisational objectives.

VANRATH are delighted to be assisting a leading firm in Belfast City Centre with the recruitment of a Legal Secretary. The role will be performed within Monday - Friday (Flexibility available if required) - Based in Belfast City Centre. This is a fantastic opportunity for any legal secretary with relevant experience to settle within a top firm that looks after their staff, and gives various...

You will be responsible for managing multi-disciplinary teams, ensuring technical excellence, and maintaining strong client relationships. This is a client-facing, hands-on delivery role with opportunity for career progression, working on high-profile, fast-paced projects with global clients.

You will have the flexibility you need to do your best work with hybrid work options.

Job Description 🚨 We’re Hiring: 24/7 NOC Shift Lead 📍 Belfast (Newtonabbey) | 💼 Permanent We’re expanding a 24/7 Network Operations Command Centre in Belfast and are looking for an experienced NOC Shift Lead to play a key role in day-to-day operations. This is a newly created role offering real responsibility, visibility, and long-term growth. If you’re a confident people leader who thrives...

You will have the flexibility you need to do your best work with hybrid work options.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

VANRATH are delighted to again be assisting our major client with the Recruitment of a Paraplanner to join their fun and friendly flagship office within Belfast City Centre. Monday - Friday - Permanent position. Flexible Working Hours - Hybrid Salary £45,000 (Fully Negotiable) + Paid Certifications & Progression Opportunities & 5* Training And Development - Really exciting position with tonnes of...

You will be part of a highly skilled operations function responsible for maintaining the availability and performance of critical network services.

You will support and guide team members, coordinate major incidents, and work closely with internal teams and third-party providers to maintain service excellence.